INFORMATION

Updated:
BundleID:
br.com.oi.tecnicovirtual
Version:
2.8.2
Category:
Tools
Required:
Android
Rating:
Publish:
2022-05-03
Price:
Free
Developer:

WHAT'S NEW

Nessa versão foi disponibilizado para os clientes Oi Fibra novos atendimentos de reparo para TV.
Fizemos também algumas correções de bugs e melhorias pra deixar sua experiência com o Técnico Virtual muito melhor!
Se não tiver espaço no celular, acesse direto pelo navegador www.oi.com.br/pwa/tecnico-virtual/.

Técnico Virtual App SCREENSHOT

【图】Técnico Virtual – Suporte Técnico da Oi(截图1)【图】Técnico Virtual – Suporte Técnico da Oi(截图2)【图】Técnico Virtual – Suporte Técnico da Oi(截图3)

Técnico Virtual App DESCRIPTION

Quem o Técnico Virtual – Suporte Técnico da Oi pode ajudar?
Clientes Oi – pessoa física ou jurídica (CPF/CNPJ) que tenham contratado Oi Fibra, banda larga, fixo ou TV.

Quais problemas o Técnico Virtual te ajuda a resolver?
Fixo por fibra: linha muda, não faz ou recebe chamada e telefone com ruído.
Tv e internet por fibra: problemas na tv e na internet
Banda larga: sem internet, internet lenta ou quedas constantes de conexão;
Fixo: telefone não recebe ou faz ligações, mudo ou com chiados;
TV: Cartão incompatível, Ausência de sinal, Serviço de Oi TV Inativo e Tela preta/azul;

O que o Técnico Virtual – Suporte Oi faz?
Troca senha wi-fi e nome da rede;
Oferece manual do controle remoto para fibra;
Realiza configurações automáticas nos modens;
Reinicia automaticamente o sinal do modem;
Realiza uma verificação automática da linha, internet ou TV;
Identifica falha massiva na região;
Consulta, agenda e reagenda visitas técnicas;
E outros;

Observação: Alguns procedimentos não estão disponíveis para todos os modens e nem para todos os tipos de reparo.

Como usar o Técnico Virtual Oi?
Pra cliente de TV:
Após baixá-lo, acesse o app com o número do contrato e o CPF/CNPJ do titular da linha ou login Minha Oi.
O número do cliente deve ser consultado na fatura próximo ao número do seu CPF/CNPJ.
Pra cliente de fixo ou banda larga:
Após baixá-lo, acesse o app com o número do telefone fixo e o CPF/CNPJ do titular da linha.
Pra cliente de fibra:
Após baixá-lo, acesse o app com o número do cliente e o CPF/CNPJ do titular da linha ou login Minha Oi.
O número do cliente deve ser consultado na sua conta perto dos dados pessoais.
Mantenha seu aplicativo sempre atualizado. Dessa forma, podemos sempre oferecer novas soluções e melhorias pra você.

Mantenha seu aplicativo sempre atualizado. Dessa forma, podemos sempre oferecer novas soluções e melhorias pra você.

SIMILAR to Técnico Virtual App

More than 40 courses at your fingertips!
The To Learn is a service distributed by Hi facing the education and professional training. With it you have access to a wide range of courses and advice in the areas of entrepreneurship, personal development, languages, computers and others.The service includes features such as gamification, offline and several others that turn learning into a seamless and enjoyable task.At the end of each lesson you can practice what you learned from exercises, and at the end of each course, receive a certificate of ABEDBrazilian Association of Distance EducationIn order to learn you will find the following courses:- Personal developmentEnhance your photosPhotographic creationsPhotography in PracticeUncomplicated Photography- EntrepreneurshipentrepreneurshipSmall Business ManagementMake your Business PlanTrading StrategiesSales Strategies- FinanceFinancial futureManage your debtsControl Your MoneyLearn to Save and Avoid DebtSpending on the FamilyIncome tax- LanguagesEnglish Basic LevelIntermediate level EnglishEnglish Advanced Level- ComputingWord BasicWord AdvancedExcel Basicsadvanced ExcelPower point- PreparationPreparatory to the DMVTOEFLPreparation ENEM- Professional qualificationOffice Assistant trainingSecretariatNegociation techniquesSell More and BetterTelemarketing operatorCustomer serviceInterpersonal relationshipPersonal marketingTime managementPlacing on the Labor MarketSpelling reformCommunicate SuccessfullyIntroduction to Human Resources DepartmentRoutines Employment PracticesLabor and Social Security calculations- Healthy lifePregnancy & BabyNutritionCertain extentDevelop skills..
Oi_e is the newest application for Oi Fibra customers, the internet that changes everything.
Oi_e is the application for customers who have Oi Fibra internet. At Oi_e you can ask for support, view and download bills, change the payment method, track requests, change your Wi-Fi password and much more> In this new version we have included notices to simplify your life. We let you know when you need to update the app and whenever the app is down for maintenance.Some customers continue to access the products in the Minha Oi application. Soon the functionalities of the two applications will be together so that your experience is complete.Identify your profile to know which app to use, Oi_e or Minha Oi.1. I HAVE CONTRACTED THE INTERNET OI FIBER, MY PRODUCT HAS ALREADY BEEN INSTALLED, BUT I AM HAVING ACCESS PROBLEMSWe need your data and description of the problem to guide the solution. Send an e-mail to us at oi_eapp@oi.net.br inform your full name, phone number registered at Oi_e with area code.2. I CONTRACTED THE INTERNET BUT IT HAS NOT YET BEEN INSTALLEDWait for the installation and access the Oi_e application again.3. MY INTERNET IS INACTIVE OR..
Oi Jornais is an app that offers digital editions of the largest newspapers in the country.
Oi Jornais is an app that offers digital editions of the largest newspapers in the country.Always stay informed and read the latest events in Brazil and the world in real time, as and when you want.The application has complete editions of printed vehicles with news on Politics, Economics, Sports, Health, Technology, Education, Entertainment and more.At Oi Jornais you can download content to read when you are offline and choose your favorite news. The application also offers a feature to customize the editorials you want to see highlighted. Available for phones and tablets.
Arrived at Oi Toca Aí, the perfect trail with you anywhere. Download now.
Chegou a Oi Toca Aí, a trilha perfeita para cada momento do seu dia, com você, em qualquer lugar. • Escolha sua radio perfeita com os gêneros e estilos que mais gosta• Descubra tendências e novidades da música• E Curta os super-hits que já fazem parte da sua vidaCada emoção pede uma trilha.Baixe agora e escolha sua rádio.
Dictionary, translator, educational tests and games and much more ...
Save time and money while learning Portuguese with this app.A quick dictionary, effective translation, irregular verbs, frequently used phrase sentences, tests and gamesEverything you need to learn Portuguese quicklyDictionary:• No need Internet connection. It works offline.• You can access hundreds of thousands of words and sentences in the database very quickly.• Suggests suggestions as soon as you start writing.• You can make voice calls with "Speech recognition" feature.• Sorts the meanings of the word according to the frequency of usage and gives percentage information.• You can see and listen to the usage of the word in the sentence with examples.• You can learn words more easily with example sentences.• In the database; English → Portuguese 135,000 words and phrases, Portuguese → English 112,000 words and phrases.• You can turn off one-way dialing and dial in either direction.• Your searches are sorted back to old and added to the "History".• You can reach words faster by adding them to "Favorites".• You can learn your favorites more permanently with tests and games.Translator:• You can translate from English to Portuguese or from Portuguese..
The official Smart Fit app, for you to buy your plan and manage your workouts
The Smart Fit App is the application that provides Smart Fit customers with an even more complete training experience, inside and outside the gym. With it, our customers have everything they need to be more motivated and result.It doesn't matter if you are already experienced or if you are just starting to practice physical activity, one thing is certain: by downloading the Smart Fit App, you will get the best ally for your training routine!With it you:- You can choose which plan is best for you and make the purchase online- Define your goals and answer our anamnesis questionnaire, so that our teachers can really get to know you!- Receive a fully personalized workout, according to your goals and your physical conditioning- Access videos and information on all the exercises in your bodybuilding series. So you train safely and easily find the equipment you need.- Give feedback on what you think of your workouts, record your loads and make notes about each completed session. Our team closely monitors everything to adjust whatever it takes and make training more and more..
Turn waiting to answer a call fun with Hi Call Sound
Oi Som de Chamada é uma maneira de personalizar o famoso “barulhinho” de chamada do telefone, ou seja, aquele “tuuuuu” “tuuuuuu” que a gente tanto conhece. Com esse app você pode ativar um som para seus que seus amigos ouçam enquanto esperam que a ligação seja atendida. Escolha entre várias opções de músicas nacionais e internacionais, pegadinhas, hinos de times e sons divertidos para que seus amigos ouçam quando te ligarem. Você pode personalizar diferentes sons para diferentes amigos ou fazer uma seleção que toque para todos que te ligarem. Você é quem decide! Ative o Oi Som de Chamada no seu celular e torne o tempo de espera para atender a ligação um momento especial para os seus amigos! Faça sua personalização! Pode ter certeza que todo mundo vai comentar e se divertir! Serviço exclusivo para clientes Oi. Você também pode ativar o Oi Som de Chamada enviando SOM para 5656. Ative e divirta-se!
Whats Web for WhatsApp lets you use multiple WA accounts on a phone, save status
Whats Web for WhatsApp is an app which helps you to use multiple WA accounts on the same device. Using Whats Web for WhatsApp, you can also download statuses and directly message anyone without saving their contact number.With Whats Web for WhatsApp, you can easily open two WA accounts on the same device or one account in many devices.Key Features:No AdsEnjoy various Whats web for Whatsapp features without ads.Whats Web for WhatsAppWhats Web for WhatsApp app helps you to operate more than one WA accounts on the same device or same account on multiple devices by easily scanning the WA Web QR code. Status SaverWhats Web for WhatsApp app helps save other's WA status and use them at any time. Direct ChatWhats Web for WhatsApp app has a feature called Direct Chat that helps you to directly message other people without saving contact.Dark ModeWhats Web for WhatsApp app also has a dark mode that helps you in saving your eyes from burning :)Note:Whats Web for WhatsApp is created by ZeroBug00, and it is neither an official WhatsApp application nor associated..
GIS Portal - Integrated Services Management
O Portal GIS consiste em uma solução de monitoração e gerenciamento que permite analisar o comportamento dos circuitos no ambiente dos clientes Oi, além de identificar de forma eficiente os impactos gerados na rede e prover soluções necessárias para correção de falhas e seus impactos dentro da estrutura cliente/fornecedor.A solução permite ao cliente Oi a visualização de indicadores e relatórios gerenciais proporcionando um nível elevado de gestão e controle dos serviços contratados, estruturado de maneira que o cliente possa visualizar de uma forma geral o comportamento de cada circuito (serviço).O Portal proporciona a visão de todas as capacidades da solução – gestão de monitoração através de alertas de disponibilidade e gestão de desempenho através dos históricos de comportamento de recursos tratados de maneira integrada, permitindo uma avaliação de cada ponto da estrutura sob uma visão de curto, médio e longo prazo, buscando apresentar resultados de nível técnico e executivo aos clientes da Oi.
This is an application exclusively for employees of Hi active.
This is an application exclusively for employees of Hi active.It was developed to increase the scope of internal communication and ensure flexibility in the use of Company resources.
Exclusive discount coupons for you to save without having to stop shopping!
With the Discounts Club app it's now easy to buy a lot and save! There are thousands of exclusive offers in the best brands from all over Brazil.Magazine Luiza, Fast Shop, Saraiva, Netshoes, Burger King, Zattini, FotoRegistro, Marisa, Abril, Centauro and much more!Download and redeem coupons with up to 100% discount! These are premium offers that bring savings to your pocket!Here you will find everything you need for your shopping:- For all tastes: you will have exclusive discounts on cell phones, restaurants, fast food, appliances, electronics, clothing, photos, entertainment, and more!- Simple and intuitive interface: it is even faster and more organized to browse categories and redeem offers.- Interests: choose your subjects of interest and we will organize the offers to leave the app as you like.- Collections: In addition to the categories and interests, we also organize promotions in collections related to a specific theme.- Quick and easy login: you only need a valid mobile phone number to start redeeming coupons.- Favorites: Now you can easily save that offer you like to use whenever you want.- Notifications: Receive new..
More than 40 courses at your fingertips!
The To Learn is a service distributed by Hi facing the education and professional training. With it you have access to a wide range of courses and advice in the areas of entrepreneurship, personal development, languages, computers and others.The service includes features such as gamification, offline and several others that turn learning into a seamless and enjoyable task.At the end of each lesson you can practice what you learned from exercises, and at the end of each course, receive a certificate of ABEDBrazilian Association of Distance EducationIn order to learn you will find the following courses:- Personal developmentEnhance your photosPhotographic creationsPhotography in PracticeUncomplicated Photography- EntrepreneurshipentrepreneurshipSmall Business ManagementMake your Business PlanTrading StrategiesSales Strategies- FinanceFinancial futureManage your debtsControl Your MoneyLearn to Save and Avoid DebtSpending on the FamilyIncome tax- LanguagesEnglish Basic LevelIntermediate level EnglishEnglish Advanced Level- ComputingWord BasicWord AdvancedExcel Basicsadvanced ExcelPower point- PreparationPreparatory to the DMVTOEFLPreparation ENEM- Professional qualificationOffice Assistant trainingSecretariatNegociation techniquesSell More and BetterTelemarketing operatorCustomer serviceInterpersonal relationshipPersonal marketingTime managementPlacing on the Labor MarketSpelling reformCommunicate SuccessfullyIntroduction to Human Resources DepartmentRoutines Employment PracticesLabor and Social Security calculations- Healthy lifePregnancy & BabyNutritionCertain extentDevelop skills..
Oi WiFi is the wireless internet service from Oi
Oi WiFi is the service for accessing Oi’s wireless network, available in airports, hotels, restaurants, cafes, stadiums, touristic attractions and in big events sponsored by Oi. Millions of hotspots allover Brazil in a network that doesn’t stop growing.Who can have access?Premium Access: If you are an Oi Customer with an eligible plan* to Oi WiFi or bought a pass you will be able to access the network without additional publicity.(*Eligible plans: postpaid Customers, broadband customer, Oi Controle customers and prepaid customers with active credits)Access with publicity: If you are not an Oi customer or do not have one of the eligible plans you will be able to connect to Oi WiFi on your device with additional publicity, while you are connected. Remember joining the “access with publicity” option so you can navigate. Is free, is for everyone.The App:The Oi WiFi app is an essential tool for those who want to stay connected. Download the app and it will do all the work. After validating your access at the first time, the app will detect the Oi WiFi network on the..
Has access to the 2nd copy of account recharging, internet consumption and more.
ALL ABOUT YOUR ACCOUNTSTrack your financial situation with Oi and, if you need to, access the barcode to pay where you want, including direct from your bank app, installed on your phone. If you want more details about what is being charged, you can download PDF (2nd copy) of the account and understand the detail of your expenses. If you want more comfort, sign up for automatic debit and / or activate your account online, so you will receive your account by email every month, without paper and without having to call the customer service.CONSULTATION OF BALANCE, RECHARGE AND EXCHANGE OF BENEFITSCheck the balance of your recharge and benefits in real time and decide how to use them. With the option of exchange benefits you can exchange minutes over the internet and vice versa. Trade your offer, or if you're out of credit or out-of-pocket benefits, buy them by recharging with a credit card or by purchasing additional data, voice or SMS packages.TECHNICAL SUPPORTSave time with Virtual Technician, Oi's technical support application that will help you to solve slow or..
Turn waiting to answer a call fun with Hi Call Sound
Oi Som de Chamada é uma maneira de personalizar o famoso “barulhinho” de chamada do telefone, ou seja, aquele “tuuuuu” “tuuuuuu” que a gente tanto conhece. Com esse app você pode ativar um som para seus que seus amigos ouçam enquanto esperam que a ligação seja atendida. Escolha entre várias opções de músicas nacionais e internacionais, pegadinhas, hinos de times e sons divertidos para que seus amigos ouçam quando te ligarem. Você pode personalizar diferentes sons para diferentes amigos ou fazer uma seleção que toque para todos que te ligarem. Você é quem decide! Ative o Oi Som de Chamada no seu celular e torne o tempo de espera para atender a ligação um momento especial para os seus amigos! Faça sua personalização! Pode ter certeza que todo mundo vai comentar e se divertir! Serviço exclusivo para clientes Oi. Você também pode ativar o Oi Som de Chamada enviando SOM para 5656. Ative e divirta-se!
With Hi Calendar, you keep your contacts safely.
Exclusivo para clientes OiCom o Oi Agenda, você guarda seus contatos em uma plataforma que pode ser acessada a qualquer hora e de qualquer lugar.Funcionalidades:• Sincroniza e armazena com segurança seus contatos em uma plataforma confiável;• Permite salvar ou recuperar seus dados a partir de telefones celulares, computadores e tablets;• Em caso de perda ou roubo do celular, você pode recuperar todos os seus contatos com apenas um clique.• Você visualiza seus contatos no aplicativo padrão do Android, sem informações duplicadas e sem complicação.Salve seus contatos com segurança por apenas R$3,99/mês.Termos e Condições http://bit.ly/OiAgendaTC
Oi Play: Oi's streaming service that aggregates video content in one place
Oi Play is Oi's streaming service that aggregates video content in one place.They are movie classics, series and drawings to watch whenever you want. You can still rent movies and boost anytime with content that is not in your plan.With Oi Play, you have content your way and fun for the whole family.
Oi_e is the newest application for Oi Fibra customers, the internet that changes everything.
Oi_e is the application for customers who have Oi Fibra internet. At Oi_e you can ask for support, view and download bills, change the payment method, track requests, change your Wi-Fi password and much more> In this new version we have included notices to simplify your life. We let you know when you need to update the app and whenever the app is down for maintenance.Some customers continue to access the products in the Minha Oi application. Soon the functionalities of the two applications will be together so that your experience is complete.Identify your profile to know which app to use, Oi_e or Minha Oi.1. I HAVE CONTRACTED THE INTERNET OI FIBER, MY PRODUCT HAS ALREADY BEEN INSTALLED, BUT I AM HAVING ACCESS PROBLEMSWe need your data and description of the problem to guide the solution. Send an e-mail to us at oi_eapp@oi.net.br inform your full name, phone number registered at Oi_e with area code.2. I CONTRACTED THE INTERNET BUT IT HAS NOT YET BEEN INSTALLEDWait for the installation and access the Oi_e application again.3. MY INTERNET IS INACTIVE OR..

Técnico Virtual App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Marcos

O nome app é "Técnico Virtual", mas fica incomodando mandando notificação de promoções 🙄🙄🙄

Logan

ruim dms puts

Luiz

Só bad support , unrespectabel

Fernando

This app's very useful.

Lidiane

WHY TALKING ME NOT USE ENGLISH???

Jurandyr

This app is awesome to reset the modem automatically and find out when the network is going through any sort of repairment/adjustment.

Matheus

Great app. I love it. Help me when I need it most.

Tiago

Useful and precise support. I recommend click in "Quedas constantes", then the service analyse the situation and restart the signal. It resolves the majority of cases.

Sueli

It was great . Thank you

Willem

Doesn't work properly. hasn't resolved any of my problems to date, like slow internet or no connection.

Guest

The options to solve problems are very limited. Aways you get same answers and internet still slow. Oi is definitely the worst internet in Brazil.

Guest

Very, very good experience.

Guest

This a helpful tool, it helps a lot with the internet connection

Guest

I have been using this app to fix my internet usage at home. It works very good. Well done to Oi Support.

Guest

Easy going staff, remotely use Satisfactory

Guest

good support tecnico

Guest

Muito eficiente.. obr!!

Guest

you should be asking whether the service provided by Oi is adequate, and it isn't which is why I keep on having to use the app!!

Guest

easy and practice

Guest

I hated, It doesn't fix my problem
----------
Oi, Antony, tudo bom? Pra que possamos oferecer a você a melhor experiência com nosso app, pedimos que nos envie um e-mail para pp-tecnicovirtual@oi.net.br contando detalhadamente o que aconteceu com você. Agradecemos pelo seu contato ;)