App REVIEWS
Good coffee, terrible experience. They told you to download the apps, downloaded it spend an hour or so just to login and verified to finally can't use the apps because the system is down. ffs.
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Hai ka, kami mohon maaf atas ketidaknyamanan yang dialami. Terkait masukan dari Kakak akan kami sampaikan ke tim tekaitnya guna menjadi bahan evaluasi kedepannya. Jika Kakak memiliki kendala lain, silahkan dapat menginformasikan keluhannya melalui layanan Customer Service kami di nomor +62812-1111-8456. Terima Kasih
Payment does not work for me, it just clear everything i type in each time i exit the text field. the promo only appy on app order
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Hai ka, kami mohon maaf atas ketidaknyamanan yang dialami. Terkait masukan dari Kakak akan kami sampaikan ke tim tekaitnya guna menjadi bahan evaluasi kedepannya. Jika Kakak memiliki kendala lain, silahkan dapat menginformasikan keluhannya melalui layanan Customer Service kami di nomor +62812-1111-8456. Terima Kasih - J
no QR function for voucher, and no integration between shop operation & app function. store still open but the app recognize that the store is closed hence unable to use the voucher pickup feature
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Hai ka, kami mohon maaf atas ketidaknyamanan yang dialami. Terkait masukan dari Kakak akan kami sampaikan ke tim tekaitnya guna menjadi bahan evaluasi kedepannya. Jika Kakak memiliki kendala lain, silahkan dapat menginformasikan keluhannya melalui layanan Customer Service kami di nomor +62812-1111-8456. Terima Kasih - wp
All things considered a decently user-friendly app that's a bit better than most restaurant/cafe apps I've installed. There's a few wrinkles here and there like the apps being slightly slow when adding items to the cart, and the seemingly non-functional survey form after my first order with the app. These prevents me from giving this an outright 5/5. But if you just want your caffeine fix, this app serves its purpose.
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Hai kak, Terima kasih atas rating baik & ulasannya! Kami sangat senang Kamu nyaman dengan pelayanan yang Kami berikan. Terus gunakan Aplikasi Fore Coffee untuk menikmati minuman favorit Kamu serta follow instagram @fore.coffee untuk tau update promo terkini di Aplikasi! 😊💚 Salam Hangat, Fore Friends - wp
when ordering and pressing the "pesan sekarang" button it always returns to the order confirmation page so my order isnt't properly received.
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Hai ka, kami mohon maaf atas ketidaknyamanan yang dialami. Terkait masukan dari Kakak akan kami sampaikan ke tim tekaitnya guna menjadi bahan evaluasi kedepannya. Jika Kakak memiliki kendala lain, silahkan dapat menginformasikan keluhannya melalui layanan Customer Service kami di nomor +62812-1111-8456. Terima Kasih - wp
this app is really helpful, it's more easy to order from here and I got so many promos. Beside this, the coffee is verry gooooooood.
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Hai kak, Terima kasih atas rating baik & ulasannya! Kami sangat senang Kamu nyaman dengan pelayanan yang Kami berikan. Terus gunakan Aplikasi Fore Coffee untuk menikmati minuman favorit Kamu serta follow instagram @fore.coffee untuk tau update promo terkini di Aplikasi! 😊💚 Salam Hangat, Fore Friends - WP
UI/UX is very pleasant, the product price and delivery fer is cheaper than ride-hailing app, have abundant interesting promos too. 10/10 love the app
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Hai kak, Terima kasih atas rating baik & ulasannya! Kami sangat senang Kamu nyaman dengan pelayanan yang Kami berikan. Terus gunakan Aplikasi Fore Coffee untuk menikmati minuman favorit Kamu serta follow instagram @fore.coffee untuk tau update promo terkini di Aplikasi! 😊💚 Salam Hangat, Fore Friends - J
barusan update aplikasi baru tp force close terus pas pilih pickup/delivery.. please fix it, and I will change the rate.. (edit-fixed)
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Hai ka,kami mohon maaf atas ketidaknyamanan yang dialami. Kakak dapat menginformasikan kembali keluhannya melalui layanan Customer Service kami di nomor +62812-1111-8456 atau melalui email hello@fore.coffee Terima Kasih, Salam hangat - J
Please rollback the update. There's a bug (apps autoexit) everytime I press pickup or delivery to order. I'm just wondering how could apps like this (which primary function is to order coffee) get such a major bug for ordering function 🙃
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Hai ka,kami mohon maaf atas ketidaknyamanan yang dialami. Kakak dapat menginformasikan kembali keluhannya melalui layanan Customer Service kami di nomor +62812-1111-8456 atau melalui email hello@fore.coffee Terima Kasih, Salam hangat - J
Always showing error notification. Cant do anything..
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Hai ka,kami mohon maaf atas ketidaknyamanan yang dialami. Kakak dapat menginformasikan kembali keluhannya melalui layanan Customer Service kami di nomor +62812-1111-8456 atau melalui email hello@fore.coffee Terima Kasih, Salam hangat - J
competitive taste and price, so far I really like it
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Halo kak. Terima kasih atas review serta feedback yang diberikan. Fore Coffee akan selalu senantiasa memberikan kualitas citarasa produk yang berkualitas dan promo menarik lainnya, pastikan kamu untuk dapat terus menggunakan aplikasi Fore Coffee serta melakukan pemesanan produk yang kamu inginkan. Salam hangat :) - wp
gps was accurate and smooth payment process (just a bit error sometimes in the checkout). But I was dissapointed that the status was not updated properly when I ordered self pick up. The status kept showing in the process eventhough the drink was done and ready. So I had to ask the people manually and I feel the status in the app becomes pointless.
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Hai ka,kami mohon maaf atas ketidaknyamanan yang dialami. Kakak dapat menginformasikan kembali keluhannya melalui layanan Customer Service kami di nomor +62812-1111-8456 atau melalui email hello@fore.coffee Terima Kasih, Salam hangat -M
Bad experience, I jz realized that I put the order wrong place but then I can not do anything with help center at all, even when asking to move the order to the exact place that I want. Its application needs to be improved. Why are you still suggesting to go through your whatsapp number while your customer service is only doing robotic message answer with the reason due to SOP like thousand times. Funny. NOT help at all.
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Hi, we apologize for this. Please send us your concern at +6281211118456 along with the screenshot of the error you receive. This will be handled with utmost priority.
Been installed the app since its first release and been great experience until its latest update. Looks more ergonomic and simple but less intuitive. Not really worse but can be better. Oh I can't even look at the menu before choose the store which is only available on their each operating hour (of course). The points I got seems lost. Maybe forever hopefully not. Newest update and still not fixed yet. The coffee, the store and the service is remarkable as always. Thank you.
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We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at +6281211118456.-MSA-
Actually, the coffee is so good. the service at the shop is also nice. but the apps is really not a good experience. too slow respon in every action i did. login, sign up, add to cart, seeing the card, seeing the product detail, etc. please upgrade the UX too, i have to open the product detail to delete it from my cart? it is not a good UX.
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Hi Andika Adriansyah, Apologize for the inconvenience. Please contact us at +6281211118456 and share your Android version and device details at email hello@fore.coffee and we will reach out to you with assistance :), Thanks, Fore Friends, -sl-
I don't know but please go fix your poin tab on the apps. It always show error notification because I think it's already more than 3 months and no updates. It's maybe not the most important feature and we still can collect point even so but still we want to know what benefit we could get. Just saying. The coffee tastes good I often drink it on my way commuting because the easy pick up feature. Overall satisfied, but still the poin tab.
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Hi, we apologize for this. Please send us your concern at +6281211118456 along with the screenshot of the error you receive. This will be handled with utmost priority.-MSA-
There are a lot of updates but not the important ones. I can't edit the selected item so I have to search the item manually which is it's an ineffective way to do it. As a customer, I have my own preference to choose ice level but there's no option for it. Please improve the app's functionality based on customer's concerns
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Hi Shindy Putri, Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our team, in order to fix and develop our apps to get be better :) Thanks, Fore Friends
Quick service, afforadable and good coffee too. I amazed to try the coffee with such good quality and it is really cheap. It is convenient for having coffee without queuing in long line and the apps is really cool. Definitely this experience will change my preference to choose the coffee shop and Fore is the one. I wish Fore could maintain the quality of serbice and add some snacks option.
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Hi Christine Onggowati, Thanks for your review! Please recommend our app to your friends, and don’t hesitate to shoot us a note at hello@fore.coffee or call us on +6281211118456 if you have any questions. Regards, Fore Friends
I'm a picky coffee addict. Wrong kind of coffe makes me dizzy, Fore's certainly don't. I like my coffee very early in the morning, Fore have 24hrs drive thru with delivery service. Order, payment, tracking, promos all managed from this app. The "pickup" option is my fave! This apps itself is really user friendly and easy to navigate. My only wish is a customization option somewhere on sugar and ice. #BEDD60
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Hai Gita A, Terima kasih atas review yang diberikan. Jika ada pertanyaan terkait pemesanan atau hal lainnya, silakan dapat menghubungi layanan Customer Service Fore Coffee di nomor +62812-1111-8456 atau melalui email hello@fore.coffee Salam Hangat, CS - Hardi
the promotions, prices, tastw, and packing are more than fine. i have ordered repeatedly and have no problems with it. on my most recent order though, I've faced some problem with the third party and asked FORE CS to assist me on said matter since my tracking number through 3rd party app isn't available anymore. the CS can't be contacted... it's either the number is busy or they don't pick up. I've tried to contact them through whatsapp and yet no answer from FORE at all.
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Hi tiara subiyanto, we apologize for the inconvenience that our apps has caused. We hope we can help you with your experience. Please do report your problem at hello@fore.coffee or contact us at +62812-1111-8456. Best Regards CS Fore Coffee