INFORMATION

Updated:
BundleID:
com.aa.android
Version:
2023.16
Size:
101M
Category:
Travel & Local
Required:
Android
Rating:
Publish:
2023-09-10
Price:
Free
Developer:

WHAT'S NEW

To make our app better for you, we make ongoing updates to improve your experience. Thanks for choosing American Airlines.
- Ongoing bug fixes and enhancements

American Airlines App SCREENSHOT

【图】American Airlines(截图1)【图】American Airlines(截图2)【图】American Airlines(截图3)

American Airlines App DESCRIPTION

With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.

-Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.

-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

-Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device.

-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.

-AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.

-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.

-Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.

-Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination.

-Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds.

-Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com to check flight information and watch movies and TV shows at no cost.

Contact Us: 800-222-2377

Why we need the permissions:

Bluetooth
We will be adding location assistance to mapping (see our new terminal maps) that uses BLE

Location
Your location helps us give you relevant information tailored to where you are at the time.

Photos/Media/Files
Access to photos is required to store parking reminders.

Camera
The camera allows the app to scan credit cards and expedite the checkout process.

Wi-Fi connection information
This allows the app to understand when connectivity exists to give you the data you need.

Other
Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.

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With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips. -Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.-Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device.-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate. -AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade..

American Airlines App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Randy

I fly nearly every week and use most of the airline apps. With the exception of the Frontier app, the American Airlines app is the worst. The app continues to show 0 miles on my account and won't even recognize my name and record locator as a valid itinerary. Yet, if I login to the American Airlines site, it shows up. I can't believe they are letting this app remain in use with these issues.

Joey

I travel regularly and have learned to always get paper boarding passes on American Airlines. The AA app will routinely freeze on a certain screen, rendering it unusable. It cannot be relied upon in a "mission critical" situation.

Brett

Works well enough and is a convenient way to have a boarding pass. Can't rate it 5 stars because it isn't as user friendly as the United app. It needs a redesign and a couple more added features.

Guest

Have loved AA since it was AW, and expansion to AA was a plus. In general all staff are pleasant, kind and helpful. Decided to fly direct from Tucson for this last flight, w connection in PHX. Will NeVeR do that again! Had a 1hr late departure from Tucson, meant I missed my Phx-LV flight. The airlines put me up overnight, but didn't advise I needed to call hotel to arrange shuttle pickup from airport. Horrible experience overall. Best to take PHX airport shuttle from Tucson, much less stress!!

Dani

**Update: Didn't even recall reviewing this app before, but I see little's changed, except now, not even the boarding passes/reminders work reliably. Four years later & it's got more issues than before. Can't even complete purchases. So incredibly frustrating.** Sorry, but beyond mobile boarding passes, this app is pretty awful/useless: little else works. Errors galore at every juncture ('our system is having trouble'/'something went wrong'); easily the least user friendly of the airline apps.

Carlos

Pretty useless when you're traveling. Can't open my trip details. Get sent in an endless loop of logging in. Their main page and my trips section also doesn't give you the confirmation number but every page seems to require it. Pointless to have an app that's supposed to track all that for you, only to require to go to email or papers to work your way thru the app

Naresh

The passenger information cannot be updated with US VISA information. Everytime I update one passenger information, it automatically changed the data on other one and it runs in circles, absolute poor app. Even the customer service isn't able to provide any help.

Daniel

I cannot describe how infuriating this app is. It has so many issues I don't even know where to start. Can't process payments. Can't lookup flights with record locator. Can't search for flights. Can't view boarding pass. I'm sure I'm forgetting something. I have to fly often for work and this is by far the worst app I have. Unfortunately they're the only airline operating from my local regional airport.

Yuri

Worst app experience ever. When I click "Manage Trip" in the app, it opens the web page, which forces me to login again, and does not have the trip information that I added to the app. What is the point of creating a app, if every action will send you to the web page anyways?

whoami

Absolutely the most frustrating and irritating app. So many times when selecting a "LISTED" Award Flight it will then say: "Choose a different flight or fare We're sorry but at least one of the flights or fares you chose is no longer available." WHY ARE YOU LISTING SO MANY FLIGHTS AS "AVAILABLE" but then they are NOT ACUTUALLY "AVAILABLE" after selecting the flight. PLEASE QUIT LISTING FLIGHTS THAT ARE NOT AVAILABLE. YOU ARE WASTING MY TIME!!!!!!! FIX YOUR RESERVATION SYSTEM!!!!

Peter

I'm a regular business traveler and I use every airline app. This one is by far the worst. It regularly crashes. Basic processes like checking in constantly fail. Flights are often not ready for check in when they should be. It does not let me sync my boarding passes over to my wallet. The problems go on.

Brick

Gave a lot of conflicting information. Told me I had to reschedule a delayed connecting flight. The options were all much longer trip durations along with multiple stops. Thank god I didn't select anything because when I got to the airport it wasn't even delayed.

Guest

I'm at the airport for my connecting flight right now and almost flipped out because we couldn't find our boarding passes even though the pass was there for our first flight. Turns out you can't access your boarding pass from the information for the connecting flight, you have to go to the first flight's information to see it. This makes zero sense. The app has been buggy too, both on my phone and my travel partner's phone. Sometimes shows the wrong flight info...right flight number, wrong city.

Beau

It doesn't work right anymore. When trying to check in, I get an endless error message. Finally checked in online. Once I did that, the app had a link for the boarding pass which ultimately pulls up a blank white screen. So I had to email that to myself, again from the web. The app did not fulfill any of the conveniences that it should have.

Jake

Flight got delayed overnight on the way out and the way back, both at the last second. Super frustrating and seems like it was due to avoidable factors by American. Customer service is fine but this whole trip, flying has been a huge pain because of the delays and cancellations that I've never experienced to this degree on any other airline. Legitimately plan to never use American ever again.

Cooper

Was very useful on my way out. Boarding passes and maps of the airport im in. However, after my return flight was suddenly canceled without warning, I was automatically booked without my consent while I was talking with customer service reps. Afterward, the app would not show me my flight, would crash after I tapped on anything, and offered 0 help with the AI chatbot or online FAQ. Disappointing.

Sigler

The app is as bad as the AA service is. Need to enter your known traveler number? Tough luck, go get a desktop .... The app cannot do that. If the trip was scheduled for you and you need to correct an issue in your name, get ready for hours of hold because the app cannot handle that request. Finding your trip is like pulling teeth and SLOW! so the app is very much like the airline in general. Stupid app will not even let you call from it, won't even let you copy the phone number!

Antonio

It's impossible to book a flight using the app without an error occurring which keeps your flight in a queue that also prevents you from completing the booking online. This is insane! It happened to me twice in one day. I had to call the customer support number to complete both reservations.

Pete

Bait and Switch (User Beware) Once you select your departure, arrival and their respective dates you'll come to flight options. The bar located near the top of the app will show you lowest fares for that day/date. The fare will be misleading if using your miles to book a flight. This is a bait and switch. The actual fare will be much higher than the bar shows. The bar states a price but you won't be able to find anything near that price. Its click bait. The app is useless in this regard.

NL

I've had no major issues when using the app. The only issue I have is that my friend checked us both in on his phone and I couldn't access my own boarding pass from the app. It's the same reservation so I don't know why we both couldn't access the passes if you could check in both people.