INFORMATION

Updated:
BundleID:
com.aetna.aetnainternational.vhealth
Version:
2.1.9
Category:
Health & Fitness
Required:
Android
Rating:
Publish:
2022-06-14
Price:
Free
Developer:

WHAT'S NEW

In this latest update, we are providing our members with access to full profiles of the vHealth Doctors across the vHealth mobile app and the website. We show headshots, DHA Licensing info, their backgrounds and specialties. This is important in giving members a clear understanding of who they have their consultations with and their credentials. In addition, we are improving the FAQ's accessible through the mobile app adding clear scope of services offered by vHealth.

vHealth App SCREENSHOT

【图】vHealth (Dubai)(截图1)【图】vHealth (Dubai)(截图2)【图】vHealth (Dubai)(截图3)

vHealth App DESCRIPTION

vHealth is a smart new service that provides you and your family with free medical consultations and wellbeing support, directly from your mobile. Our expert doctors can diagnose medical conditions, provide treatment, make specialist referrals and offer general health advice as often as you like.

CONVENIENCE TO FIT YOUR LIFE
With vHealth, you can speak to a highly-qualified doctor at a time and place that suits you. Consultations can be used for non-emergency medical conditions or to answer everyday health questions on things like diet and exercise and stress-management.
The service is free for eligible Aetna members and because appointments take place over the phone, there’s no need to worry about missing meetings, taking time off work or interrupting your busy day.
• 30-minute appointments available 8am-8pm Monday to Saturday (except public holidays)
• Unlimited consultations for Aetna health insurance policy-holders
• Automatic inclusion of children under the age of 18 (dependants who are 18 and over need to register separately and use their own log-in credentials)
• Concierge-style support from “vHealthers” who can help book appointments, coordinate tests, arrange specialist referrals and organise prescription deliveries
• Scans and diagnostic tests can be scheduled at a location near you – often at your home or office via our mobile nurse service
• Complete confidentiality — no personal information is shared with insurers or third parties (including Aetna) without the members permission

EASY-TO-USE
vHealth is easy to understand, simple to set up and effortless to use. From registering an account and booking an initial appointment, to speaking with a doctor and getting the right treatment, it’s all about making your health care decisions easier, without compromising on the quality of care.
• Scans, medical reports and photographs are easy to upload ahead of your call
• All of your health information is stored securely in one place and only accessible by you or people you authorise.
• Using the vHealth app, you have easy access to your medical history, allergies, medications, vHealth consultation notes, diagnoses, treatment plans and test results.
• vhealth app uses your Health Kit to keep track of all your health and fitness data in one place.

SPECIALLY TRAINED DOCTORS
All vHealth doctors are highly qualified, reassuringly experienced and specially trained in telemedicine according to international clinical standards of care. Depending on your requirements, they can:
• Assess your health concerns over the phone aided by any photos you upload ahead of the call
• Recommend diagnostic tests and scans
• Send medical summary and treatment plans directly to your phone (just be sure to check with Aetna insurance that any recommended treatment and tests are covered by your plan)
• Explain test results and next steps
• Send prescriptions directly to your phone
• Arrange for prescribed medication to be delivered to your home or office (in Dubai, Sharjah and surrounding areas)
• Refer you to specialists when required and send referral letters to your phone
• Provide second opinions on treatments recommended by other doctors
• Help you manage chronic conditions such as diabetes, high blood pressure, asthma, stress and other chronic conditions
• Offer general health and wellness advice and tips for making lifestyle changes

Whether you’re at home, at work or out of the country, vHealth is just like visiting a local doctor, only easier.

SIMILAR to vHealth App

Mercy Care mobile application gives easy access to popular health care tools
With the Mercy Care mobile application, you can get on demand access to the tools you need to stay healthyIt’s easy. Just download the app to your mobile device.FEATURES• Find a provider• Request your Member ID card• Change your PCP• View your claims and prescriptions• Message Member Services for questions or support• Update your phone number, email address and other important member details
This app makes it easy to manage your benefits wherever, whenever you need to
Discover a smarter, simpler way to manage your supplemental benefits. With the My Aetna Supplemental mobile application, you can conveniently manage your benefits from your phone.FEATURES• View coverage and benefits • Submit and track claims• Contact customer support • Sign up for direct deposit• Upload documentsSimply take a picture with your phone and upload• View and download plan materials or forms from the document library• Receive claim reminder notificationsABOUT AETNA SUPPLEMENTALAetna is one of the nation's leading diversified health care benefits companies. We serve an estimated 38.8 million people and provide them with the support and resources they need to achieve their health ambitions.
This app makes it easy to manage your benefits wherever, whenever you need to
Discover a smarter, simpler way to manage your supplemental benefits. With the My Aetna Supplemental mobile application, you can conveniently manage your benefits from your phone.FEATURES• View coverage and benefits • Submit and track claims• Contact customer support • Sign up for direct deposit• Upload documentsSimply take a picture with your phone and upload• View and download plan materials or forms from the document library• Receive claim reminder notificationsABOUT AETNA SUPPLEMENTALAetna is one of the nation's leading diversified health care benefits companies. We serve an estimated 38.8 million people and provide them with the support and resources they need to achieve their health ambitions.
Mercy Care mobile application gives easy access to popular health care tools
With the Mercy Care mobile application, you can get on demand access to the tools you need to stay healthyIt’s easy. Just download the app to your mobile device.FEATURES• Find a provider• Request your Member ID card• Change your PCP• View your claims and prescriptions• Message Member Services for questions or support• Update your phone number, email address and other important member details
vHealth Dubai is only available to Dubai residents, by invite via your employer.
vHealth is a smart new service that provides you and your family with free medical consultations and wellbeing support, directly from your mobile. Our expert doctors can diagnose medical conditions, provide treatment, make specialist referrals and offer general health advice as often as you like. CONVENIENCE TO FIT YOUR LIFEWith vHealth, you can speak to a highly-qualified doctor at a time and place that suits you. Consultations can be used for non-emergency medical conditions or to answer everyday health questions on things like diet and exercise and stress-management. The service is free for eligible Aetna members and because appointments take place over the phone, there’s no need to worry about missing meetings, taking time off work or interrupting your busy day.• 30-minute appointments available 8am-8pm Monday to Saturday (except public holidays)• Unlimited consultations for Aetna health insurance policy-holders• Automatic inclusion of children under the age of 18 (dependants who are 18 and over need to register separately and use their own log-in credentials)• Concierge-style support from “vHealthers” who can help book appointments, coordinate tests, arrange specialist referrals and organise prescription..
Digital Platform for Medicare Sales Agents to manage Sales/Marketing activity
Think Agent is platform that helps Medicare Sales Agents manage their Sales and Marketing activity.This virtual office for Agents will supplement sales efforts through: • Activity Calendar • Notification • Member Enrollment• HRA • Virtual E-kits• Lead Management• Event Requests and Updates• Automated Event Check-in • Resource Center – for download of supplementary Sales and Marketing related documents• Communicate with Prospect • + More This Platform is for the Medicare Sales AgentDesigned with a vision to provide one-stop shop solution. This platform is backed by a dedicated support team that assists Agents to receive timely responses through a monitored email. support@thinkagent.com Take a leap into the future and inquire about Think Agent! Contact your local Broker Manager or email us directly at support@thinkagent.com for more information.

vHealth App DOWNLOAD

Free DownloadGoogle Play

App REVIEWS

Chandras..

Not working since the day before. Raised the compliant but no response or resolution

avani

Cannot open the app, been trying since the morning. Keeps crashing within 15 secs of opening, stating the developer needs to fix this bug. Why even bother keeping an online medical consultation app on your phone when it won't open in time of medical emergencies. Absolutely disappointing.
----------
Sorry to learn of your issues. We are aware of a bug which is fixed and a new update will be available in the next day or so. Please accept our apologies for the inconvenience and if you need medical assistance in the meantime, please call our team. More details at www.vhealth.co.ae

Guest

Need to log in Everytime I open it. Appointment section freezes and doesn't work
----------
So sorry to learn you have experienced an issue with our app. For your security and privacy the app will ask you to log in again after a short period, by design. We would like to resolve your issues with the appointment booking though, please contact us at support@vhealth.co.ae

Abhishek

Easy to use and convenient
----------
Glad you like it! :)

Malu

Good and easy to access
----------
Thanks for taking out time to rate us!

ujwal

Excellent service, very professional doctors
----------
Hi, thank you very much for your feedback, we will share your feedback with our clinical team too!

Sunish

Excellent app and easy to use ,good service
----------
Thank you for your positive words!

elby

Easy and simple to use.

sarf

Very easy to use and helpful
----------
Thank you so much for your feedback.

Ali

Excellent app with very easy navigation
----------
thanks for your review, we love feedback!

Deepa

A fantastic GP service accessible at such ease. No co-pay, diagnostic tests arranged at home, and medication delivered. This is a brilliant service in these times of pandemic.
----------
Hi, thank you very much for your feedback! Our team love to hear from our members.

Majid

Very disappointing not allowing to register showing error name is not matching with records however typing same name mentioned on card

Sandhya

Great app! Easy to use to book appointments.

Rana

Great app & professional doctors!
----------
Hi, thank you very much for your feedback.

Younes

Very Good App and easy to use. Strongly recommended.

Ray

A very disappointing experience, lots of bugs and once logged out will not load again just says "Loading please wait". This app needs to be pulled and fixed then re-released.

Guest

Struggling to get logged in, in times of medical crisis I'm stuck with a horrible service!

Guest

Since 24 hours I am trying to register myself but unsuccessful. This app has bugs and should not have been rolled out without removing them.

Guest

The app could not be opened. The menu of log in was not found. Just 4 screens, but nothing more.

Guest

Most useless app. Nothing happens except 3 photos on your screen after waisting 45 mb data in download. Login/Regiter does not opens. No wonder only 100 downloads.