INFORMATION

Updated:
BundleID:
com.afklm.mobile.android.gomobile.klm
Version:
14.4.0
Size:
173M
Category:
Travel & Local
Required:
Android
Rating:
Publish:
2024-03-05
Price:
Free
Developer:

WHAT'S NEW

Do you have an upcoming flight? Add it to "My trips" and enjoy your refreshed trip overview.

We've also improved all seat maps. From now on, they give an even more realistic view. We're releasing the seat maps step-by-step, so keep an eye on the app to see if this improvement is available for you.

This update also includes some bug fixes and performance improvements. If you run into any trouble, please take a minute to let us know your feedback.

Thanks for using the KLM app!

KLM – Book a flight App SCREENSHOT

【图】KLM – Book a flight(截图1)【图】KLM – Book a flight(截图2)【图】KLM – Book a flight(截图3)

KLM – Book a flight App DESCRIPTION

Your journey with us starts when you open the KLM app.

With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!

BOOK A FLIGHT
Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details.

MANAGE YOUR TRIP
View the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.

GET YOUR BOARDING PASS
Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!

YOUR FLYING BLUE ACCOUNT
Check your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.

STAY UP TO DATE
Turn on your notifications for real-time updates like gate changes and check-in times, and receive exclusive offers. Share your flight status to stay in touch with those on the ground. They’ll be happy to know you landed safely and sound.

SIMILAR to KLM – Book a flight App

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The KLM app guides you from booking your flight to landing at your destination.
Your journey with us starts when you open the KLM app. With this pocket-sized travel assistant, you can book a ticket, customise your booking, check in and get real-time flight updates. Everything required for a smooth trip is at your fingertips!BOOK A FLIGHT Select one of our many destinations and book your ticket. To save time on future bookings, add your contact information to your profile. Next time, we’ll pre-fill your details. MANAGE YOUR TRIPView the pre-travel checklist and adjust your booking at any time until check-in. Lounge access or extra legroom? Enhance your travel experience yourself with just a few taps.GET YOUR BOARDING PASS Travel with peace of mind – no need to print out your travel documents or wait in line at a check-in desk. Get your boarding pass directly in the app or add it to your Wallet. It’s so easy!YOUR FLYING BLUE ACCOUNTCheck your Miles balance, book a reward ticket, modify your profile, or access your digital Flying Blue card in your personal dashboard.STAY UP TO DATETurn on your notifications for real-time updates like gate changes..

KLM – Book a flight App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Marco

Couldn't check in or get boarding passes. Upcoming flight is listed under past flights. You can better check-in at the website, at least that works.
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Hello Marco and thank you for your comment. We do our utmost to improve the KLM mobile application on a regular basis. Updates are scheduled every month to improve your experience and make corrections. The KLM Mobile team.

Guest

Ridiculous service, booked flight, gave me booking reference and unable to pay, not sure what's going on at KLM but help line is not fit for purpose. Eventually got it sorted over the phone. I have since had the message to check in via app , which I have done and then found it is not possible to get boarding pass in app? KLM you are broken and do need fixing, well behind the times. For record I am a seasoned traveller and have used KLM many times short and long haul. Let's see if we get a repl
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Hello and thank you for your feedback. Our mission is to provide excellent experiences for our customers. We have taken your comments into account and we invite you to update your application to benefit from the latest corrections. The KLM Mobile team.

Zebra

I hate this app. Horrible as everything about klm. Wrong currency and no option to change. no option to buy luggage for both flights in ticket at once. Annoying pop-up about updates which is shown like several times a minute.
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Hello and thank you for your feedback. We're really sorry to hear that you didn't have a good experience with our application. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.

Karl

Update 2024-02-26: Thanks for the reply! Pin via SMS and login are possible again. This deserves 5 stars! What's that supposed to mean!? I've been getting messages for weeks and I should log in. But that's exactly what hasn't been possible for weeks. Since SMS doesn't work, a pin is announced via email, but it never arrives. Conclusion: Login is not possible! Please fix the problem or stop the useless login prompts.
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Hello Karl and thank you for your feedback. Our mission is to provide excellent experiences for our customers. We have taken your comments into account and we invite you to update your application to benefit from the latest corrections. The KLM Mobile team.

Jamie

After logging into airport WiFi, the app now doesn't let me log in, claiming my IP now has a "bad reputation". Useless. The app also didn't say, beforehand, that KLM wouldn't provide boarding passes by email or through app, so had to wait at check-in desk for boarding pass despite being carry-on only and having checked in online on the app. What's the point of checking in if you have to queue at the check-in desk anyway?
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Thank you Jamie for your comment. We are sorry for the inconvenience with getting your digital boarding pass. Your feedback is crucial and we are committed to improving your experience and appreciate your patience as we work on a solution. Thank you for bringing this to our attention and for your understanding. The KLM Mobile team.

Peter

This app has serious issues! It first wrongly showed that my layover flight was cancelled, which was a big shock a few days before my travels! Now is shows this layover flight will depart on time, but will arrive the day BEFORE! And when I try to log in on the website on my ohonez it automatically starts this stupid app instead!
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Hello Peter and thank you for your feedback. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.

Mikaeel

Not sure if it was a glitch, but instead of allowing me to type my destination, I had to choose from a list. Since my destination started with a Z, this meant scrolling for ages. Terrible user experience.
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Hello Mikaeel and thank you for your feedback. Our mission is to provide excellent experiences for our customers. We have taken your comments into account and we invite you to update your application to benefit from the latest corrections. The KLM Mobile team.

Genta

Adding a travel document/passport, it continously says "Something went wrong". While scanning it stops in the middle and brings you to manual add which does not work. On KLM website, while adding a passport it says "Please use only basic Latin alphabet", what does it even mean? Please help! This is today that is happening. Please check on it. Thank you.
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Hello Genta Prekazi and thank you for your feedback. We're really sorry to hear that you didn't have a good experience with our application. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.

foas

The app worked fine for the most part, not too hard to figure out. Would occasionally bug out when you switch apps and come back later. However my main issue is that the checked baggage tracking did not work for me AT ALL, leaving me to stress for my entire flight that my suitcase wasn't going to make it.
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Hello foas foas, we're sorry to hear that you had issues with our app, especially with the checked baggage tracking feature. Could you please provide more details about this problem so we can assist you better? The KLM Mobile team.

Guest

KLM staff couldn't be more helpful and polite!! The app is really simple to use. Even when I had a flight cancelled due to stormy weather, they kept me updated through the app and email, and provided everything I needed for my overnight stay and rescheduled flight. Absolutely first class service at economy prices 🤗 Thank you for looking after us so well!! ♥️
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Hello, thank you for your wonderful feedback. We are thrilled to hear that you had a positive experience with our staff and found our app easy to use. Your satisfaction is our priority. The KLM Mobile team.

Giedre

showing less info of the planned trips than the website. I was accidentally on the website, when I saw that my seat was changed from etlxtra legroom to standard (because of operational reasons...). Nothing to note it on the app. I didn't get notified either, so very dissappinting, and had way less options to choose a seat I want, if I knew that earlier.
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Hello and thank you for your feedback. We're really sorry to hear that you didn't have a good experience with our application. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.

Kris

Great for quick check-in! App also notifies you when flight is delayed. However beware when relying on QR code of digital boarding pass to pass thru security after flight is delayed because it is time sensitive to the original flight. Recommend updating at airport for paper boarding pass whenever there's a delay, otherwise you may get stuck at security, like we were at Singapore Changi airport.
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Hello, thank you for your feedback. We are working hard to improve the quality of our application, and we invite you to share any improvements you would like to see. The KLM Mobile team.

Guest

It's impossible to view boarding passes or vouchers. It says there was an issue on their end. App is updated and my phone is compatible. Useless.
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Hello and thank you for your feedback. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.

Geoff

You are well aware of the dangers and inefficiency of digital boarding passes but yet take away people's freedom of choice by forcing it on people. Some people go on holiday to escape phones. You forced them upon people. You are trying to replace a system that worked well for decades with a totally inefficient but invasive system
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Thank you Geoff for your comment. We deeply regret the inconvenience you have experienced. Your feedback is crucial and we are committed to improving your experience and appreciate your patience as we work on a solution. Thank you for bringing this to our attention and for your understanding. The KLM Mobile team.

Hari

The app does not hold the info(state) for sometime. For large passenger list I need to switch between apps to type everyone's info. The app resets at some point and it is very annoying!
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Hello Hari Vignesh Jayapalan, we are sorry to hear about the issue you are experiencing with our app. We understand how frustrating it can be when the app resets. Could you please provide more details so we can investigate further? Thank you for your patience and your understanding. The KLM Mobile team.

alberto

NEVER use this app to change your booking. I had purchased specific seats for my flights, but got a boarding pass with different seat. According to the customer support "the seat change was not finalised by the system". On the other side, my money transfer was well finalised. The KLM customer support gently reminded me that seat reservation costs are generally not refundable. What a shame. I will never fly KLM again.
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Hello and thank you for your feedback. Our mission is to provide excellent customer experiences. We have taken your comments into account and will endeavor to make improvements accordingly. The KLM Mobile team.

Brigid

KLM have been the worse airline I have ever travelled with and I travel a lot throughout the world. They have managed to be the single and only reason for ruining my Christmas this year which was to be totally special. Been planning it since last year. Will do my utmost best never to travel with them again.

Christop

The app and the airline and customer service are awful. The website too. Two days that should be relaxing are now filled with frozen screens, slow responses, unexplained failures to change flights, and stress. Thanks a lot.
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Hello Christopher, we're truly sorry to hear about your experience. We strive to provide a smooth and efficient service. Please provide more details so we can address the issues you've encountered. The KLM Mobile team.

Nag

The KLM app is fundamentally broken and lags most airlines. The number of flaws are too long to list. Latest issues - after providing additional flyer info prior to travel as requested via desktop browser, the app doesn't get that info so it won't let you check in, asking for the info all over again. Another - the trip detail screen of the app has a call out to biy extra baggage. Clicking that shows a message that the option is not available. But you can buy baggage via the browser! And so on...
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Dear valued user, We deeply regret the inconvenience caused. Your feedback is important to us and we would like to understand more about the issues you have encountered. Kindly provide us with more details. Thank you. Regards, The KLM Mobile Team.

Soulsvil

The app is a backward move. I want to book a three legged multi city trip but it only allows 2 legged trips yet the old app allowed a 3 or 4 legged trips. Please fix this horrible mistake on the app.
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Dear Soulsville, we are sorry to hear about your experience. We appreciate your feedback regarding the multi-city trip feature. We will certainly consider your suggestion for future updates. Thank you for your patience and understanding.