INFORMATION

Updated:
BundleID:
com.bateriku.customer
Version:
1.5.7
Category:
Auto & Vehicles
Required:
Android
Rating:
Publish:
2023-09-09
Price:
Free
Developer:

WHAT'S NEW

- system optimization

Bateriku.com App SCREENSHOT

【图】Bateriku.com(截图1)【图】Bateriku.com(截图2)【图】Bateriku.com(截图3)

Bateriku.com App DESCRIPTION

The new and improved Bateriku.com mobile app enables complete car ownership experience directly to car owners within a few clicks of a button.

Started as a brick-and-mortar faction that provides on-demand battery replacement services directly to customers, this version was architectured to enable Bateriku.com’s ecosystem to go beyond battery replacement services.

Today, Bateriku.com has completed a total of approximately 500,000 battery replacement services to victims of that dreadful #battkong experience via its numerous sales touchpoints including mobile app, web booking, hotline, whatsapp and social media networks.

As of today, Bateriku.com is the only battery service provider that offers nationwide after sales support through the brand’s ecosystem stakeholders namely Bateriku.com’s outlets.

While battery remains focal to the company’s moving forward strategy’s, the ‘Breakdown’ and ‘Bengkel’ market are segments the company aims to progressively disrupt and innovate.

The mobile app is architectured seamlessly by converging Bateriku.com’s 15 years of brick-and-mortar automotive experience with its internally developed technology capabilities to dominate the car ownership market.

This version enables car owners to receive on-demand battery replacement services, roadside assistance including flat tyres and fuel top-ups as well as tow truck and car lockout services.

Book your desired service with a few simple steps: –

– Launch the app and provide us the details of your vehicle (car model and number plate)

– Choose your desired service

– Select your location

– You’ll see our Bateriku Hero details, the distance to your location and its en-route journey

– Payment can be made through online payments, cash and even e-wallets

– After the completion of your service, you can rate and provide feedback the Bateriku Hero to help us improve your next experience

– Your invoice will be automatically stored into the mobile app

– Please keep the mobile app to be eligible for our nationwide warranty

For more information, please visit us at www.bateriku.com Follow us on LinkedIn at Bateriku.com

Contact our Customer Happiness Department at 011-1600-600-8

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Bateriku.com App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Syahizad

Easy to use, simple and fast response from bateriku and many other services provided apart from changing car batteries. Keep up the good work!

Victor

Fast and very professional. Flat battery for my car changed under 30mins. Includes checking every step of the purchase for new battery, old battery checks and decommission for trade-in, new battery installation, and full checks on alternator and starter. Highly recommended.

Rasydan

Failed to register. Waiting for very long to receive verification code and end up with nothing. Fix this.

jaja

This app is very user friendly. I give 10 out of 10. The service rendered was very good too. 10 points. The Bhero was friendly n efficient. 10 points. I greatly recommend this company. 100%

vila

Excellent customer service...fast response..they provide suggestions for us to chooce from...the onside mechanic does check the battery first before changing to rectify if other issues...Good showmanship

Catherin

Highly recommended with very efficient service. Placed my order at 8:50am and it was delivered and replaced by 9:40am

Maizatul

Your service sucks For warranty service / jump start took 3 hours to come. In additon, they charged you RM30 for service fee when the battery is still in warranty.... Wont use this service anymore...uninstall Please remind all your mechanics to update customer their whereabout rather than keep quite. Its frustrating to wait with no update... REALLY A BAD SERVICE AND EXPERIENCE!!!!!!!
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Thank you for your response Mrs. Maizatul Huda. If you do not mind. We request if you can send your details to our email at customersupport@bateriku.com or at the direct line number 019-699 8276. Required details: Order number: Plate number: Thank you for your willingness to provide this feedback.

hafeez13

Service is good. Price is very reasonable. Tech on site and behind the phone were awesome.
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Thank You for your support sir. We will always make a continuous improvement base on our customers experience.. #baterikong #beyondbatteries

Felreiz

Your go to if you have battery problems. I used this app in 2019/2020. I'm glad to see there are several improvements like adding steps to make sure the it really is a battery problem in the app and through a call as well. In my case it was actually something else, but it was still worth it since the technician came and checked the alternator's health which was found needs replacing. Recommendation: Explain in the app why we need to include Road Tax expiry date for our car.
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Thank You for your support sir. We will always make a continuous improvement base on our customers experience.. #baterikong #beyondbatteries

natrah

This is the 2nd time i used this apps for my car battery. They took immediate action. The technician so professional checking 1st before confirm the car problem. I use this apps both at different state and it doesnt have problem at all. They are so efficient. The waiting time for the technician to arrive not so long. Overall really recommended. Great service. From online interaction until the technician works.
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Thank You for your support sir. We will always make a continuous improvement base on our customers experience.. #baterikong #beyondbatteries

XECKOSKG

Very usefull and a must have app in mobile phone. Got a warranty record which will make it easy to trace when was the last time battery got changed. The calling was smooth, and the PIC ressponsible to change battery was good to do checkings before and after changing the battery. Can see the pricing before agreed to purchase. Keep up the good work guys.

pina

I highly recommended single women to use this app!! It is very useful when you don't have anyone to depend on. I booked for battery exchange appointment in the morning to come at evening. The technician named Rusman was very helpful and knowledgeable and he shared useful tips so that my car battery last longer. I would definitely repeat whenever I have any car breakdown (hopefully not) in future.

MUHAMMAD

Getting a battery change via the app (Bateriku) was faster than going through the car insurance provider. What i really liked about the app was the ease to get things done and the fact that Bateriku was transparent on the price, allowing customers to choose the brand they want. It was convenient with excellent service. Keep it up!

Kelvin

App can be improved on the location entry part and the car entry needing unnecessary info like road tax expiry but the service I received from bateriku was 5stars. Tracking updates but can be much more clearer if they can emulate something like grab. After selecting and paying I received a confirmation call within 2 to 3 mins. The hero that was assigned to me was pleasant to deal with and patient too! Really happy to use their services again.

Kaizer

Everything is good. Customer service is very nice and explain everything nicely. Just hope the apps can be improved on the detecting location part. If we can search the location manually it will be greater. The function is there but maybe there are some bug which made me unable to do the manual search. Overall, fantastic!

Rosdi

Terrible app. Doesn't allow to key in address. Finally I chose closest address but when clicked next it went back to first screen and says I need to login first. 😑 Frustrated, I used their website instead. White still bad/unfriendly UI/UX at least it works. Technician came at the requested hour and replaced my battery. Technician service is very good. Would have given this 5 star if only the app works.
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We're sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Thank you..

Rezwan

Very convenient. They will change your car battery & gave advices to keep your battery longer. Also, you can trade in your old battery for a small discount. Payment also easy, can be done online after they install the new battery. The app just registered your phone number, but receipt can be sent via email & warranty is kept by email & the app.

Guest

Very good and efficient service. Technician reach within 30 minutes even at raining day. The app provide a call function where we can call to call centre if you have any doubt. Technician will call you to confirm your location. Receipt can be sent via email. App easy to follow but has some crashes, need some improvement but overall highly recommend to use this service.

Guest

The app works as advertised though it crashed a few times. The location search function didn't seem to work for me and the map wasn't able to identify my exact spot accurately. Online payment should be integrated. The trooper that was despatched to install my new battery went above and beyond his call of duty as he also made sure that my old car could be started after being idle for 2 years. His experience as a foreman was invaluable. Please retain him at all cost!

Guest

Seriously, their service is super super, Super fast. I downloaded the app, and submitted my details. Within seconds I got a call from them(office) confirming my details. Then within minutes, another guy (naim kuantan) called me for my location. Within 30 minutes, he was there and changed my battery. Believe me, these guys are super efficient and fast. This is one App that I'll recommend everyone out there. The price is cheap too.