INFORMATION

Updated:
BundleID:
com.bikair.rn
Version:
4.12.3
Category:
Travel & Local
Required:
Android
Rating:
Publish:
2023-11-14
Price:
Free
Developer:

WHAT'S NEW

Download the new version 4.10.0 of our Bik'Air application to enjoy an optimal experience! Some corrections have been made to improve the use of the application. To facilitate the end of the trip, we have implemented a new process. Install this new update now!

Bik’air App SCREENSHOT

【图】Bik’air(截图1)【图】Bik’air(截图2)【图】Bik’air(截图3)

Bik’air App DESCRIPTION

Discover the freedom of a self-service electric bike, with no barriers and no constraints. Bik’air is Simple, Fast & Electric!

Thanks to our application, you can use our self-service electric bikes in several French towns! With no stations, just pick up an electric bike wherever you find it and drop it off as close as possible to your destination.

Change the way you get around and leave the car in the garage. With Bik’air, no more time spent looking for a parking space by car. And no more time spent chasing public transport!
Choose simplicity! An electric bike, an app, a destination.

Are you late for work? 10 minutes on Bik’air and you’re there! Need to run an errand? Take an electric bike and put your bag in the basket!

Thanks to electric bikes, you can get to work faster and with less effort.

Available every day, at any time of the day or night, choose the ease of travel with our electric bikes. Having a party on a Saturday night? Use Bik’air to get there and back home!

HOW DOES IT WORK?

Start by creating an account on the application and registering your bank card. Once this information has been entered, you can start using our electric bikes.

1. Find a nearby bike using the map and your geolocation
2. Scan the QR-Code on the bike or enter the bike number shown on the mudguard. The lock built into the electric bike will unlock automatically.
3. Ride effortlessly and with complete peace of mind thanks to the electric assistance. Pay for your journey by the minute or choose from our Packs & Subscription offers.
4. Once you have completed your journey, press the “End journey” button and lock the padlock manually.
5. Your journey is now complete! Don’t hesitate to leave us your feedback on our service as soon as you’ve finished using it 😉

BONUS: If you need to take a break during your journey, for an errand or a stopover, use the dedicated button and lock your bike’s lock to make sure you get it back afterwards. Note that, as the bike is still in your possession, the computer will continue to run during this break.

So, are you ready to join the Bik’er team?

One last thing before you start the Bik’air experience. Here are a few tips on how to get the most out of our electric bikes:
– Check the condition of the bike before starting your journey (brakes, handlebars, pedals, etc.)
– Adjust the saddle correctly before riding
– In wet weather, increase your safety distance
– Signal changes of direction with your arm
– At the end of your journey, check that the bike is not in the way of traffic when you park
– If you are riding in a group, stay in single file and respect the safety distances

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Bik’air App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Olga

My opinion as a customer (ex client- as I will no longer use the services of this company) The bikes are old, broken, which the application will not inform you about. But if you have a broken bike and can't close the lock at the end of the ride, the app will charge 50 euros. Technical support does not respond to my messages anymore.Save your health, your life and money, avoid using bikes of this company👎

Thomas

They do want a lot of data that they can lose. Under gdpr, why, and what do you do with it? Bad practice.

Michael

system is easy to set up and use. no issues, highly recommend.
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Thanks a lot Michael for your comment :)

Monica

Cannot register with my phone number. I tried my (NL) number, my husband's number, and another number from a different country. All the same: "something went wrong. Please try again". I'm disappointed that as a tourist I cannot use this service :(
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Hi Monica, sorry to read that. Can you write us at support@bik-air.com to explain in details. We will quickly find a solution as many others customers from NL currently use it with no issue :)

Ivo

I've used the bikes four times in two days. Two of them were ok (although I've had much better experience with similar services in other cities), once the bike didn't unlock at all even though the app said it's open. The last (not chronologically though) was a case where the bike didn't even work properly (engine and brakes were malfunctioning) and they claim I left it open, even though I distinctly remember locking it - so they charge 10x of what all four rides should have cost.
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Hi Ivo, you have indeed left the lock opened during 4hours and our teams needed to close it. You received 8 notifications to warn you. Normally we charge 50€ deposit because our team intervenes urgently to close it on the field to avoid a theft. We decided to charge only 4hours so 34€. When s lock not closed, bike is not available for other people.

Siim

Unable to sign up using Estonian phone number. I get "something went wrong try again later" error.

Arsim

Best service in France
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Thanks a lot for your rating and safe rides :)

Mo

C'est dommage qu'on ne puisse pas déplacer les vélos d'une zone à une autre... J'étais dans la zone "Valbonne Sophia-Antipolis", côté Valbonne, je vais en vélo jusqu'à Biot, et une fois là-bas je me rends compte que je dois retourner jusqu'à Valbonne car même si c'est la zone "Valbonne Sophia-Antipolis" il y a des sous-zones où les vélos doivent rester... Bref j'ai payé un aller-retour pour rien... Pas très clair pour une première fois
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Bonjour Mo! Nous sommes désolé d'apprendre cela. Vous pouvez vous déplacer dans des villes comme Villeneuve-Loubet, Antibes et Vallauris et nous échangeons avec la ville de Biot pour que ce soit le cas très prochainement :) Normalement, notre service client, si vous l'avez contacté à procéder à l'envoi d'un code promotionnel ou un remboursement.

Tristan

L'appli marche très bien chez moi :) vraiment facile à utiliser et les vélos sont top
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Merci Tristan :)

George

App loses connection and goes offline during the ride which creates problems while finishing your ride. It also stalls and returns to the phone number entry step. Another suggestion is to add a yearly membership for all time users.
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Merci pour votre retour. Les problèmes énoncées seront réglés dans la version 4.3.1 nous vous invitons à la mettre à jour dès que possible. Nous travaillons également sur des abonnements :)

Guest

Inutilisable ! L'application reste bloquée sur l'écran de numéro de téléphone. Je comprends mieux pourquoi personne à Vence n'utilise les vélos, l'appli ne marche pas !!!!