INFORMATION

Updated:
BundleID:
com.bsl.spencers.activity
Version:
4.7.0
Category:
Shopping
Required:
Android
Rating:
Publish:
2022-06-20
Price:
Free
Developer:

WHAT'S NEW

- UI Enhancement
- Bug fixes.

Spencer’s App SCREENSHOT

【图】Spencer’s – Online Grocery Shopping App(截图1)【图】Spencer’s – Online Grocery Shopping App(截图2)【图】Spencer’s – Online Grocery Shopping App(截图3)

Spencer’s App DESCRIPTION

Spencer’s is one of India’s first Omni-channel retailers operating in the Liquor, Food, Grocery, Apparel, General Merchandise and Household Appliance segments. Spencer’s offers the widest range and assortment of products in fresh fruits and vegetables, breads, dairy, FMCG, Meat, Fish, Poultry, personal care, organic, specialty food and other regular utility products for your home. Taking a giant leap forward in 2016, Spencer’s now brings all its core offerings to the doorstep of consumers through this app providing online grocery shopping convenience with a promise to deliver within 3 hours assuring quality products at best prices.

We list the best assortments of LCD/LED televisions, Power Efficient Air-Conditioners & Refrigerators, affordable Microwave Ovens.

Presence in Major Cities in India
Spencer’s, has multiple store presence in major cities in India. Spencer’s currently deliver to Kolkata, Gurgaon, South Delhi, Dwarka, Noida, Hyderabad, Sikandarabad & Chennai.

Shop From Top Brands

Shop from top Brands like Amul, Haldiram, Tropicana, Kelloggs, Dettol, MTR, Bru , McCain, Ariel , Britannia, Nescafe , Colgate, Horlicks, Galaxy, Complan, Venkys, Yummiez , Dove, Pears & more. Spencer’s houses the best branded products across all verticals offered.

Why Shop from Spencer’s

• Online delivery of all liquor brands
• Wide Range of Food & Groceries on Display.
• Shop from Top Quality Brands.
• Shop Basis Requirements. Products are offered in various quantities & sizes.
• Fresh products on display only. Expired products are removed immediately.
• Beyond food & grocery, shop for Electrical Home & Kitchen Appliances from top Brands. These products come with warranty.
• Free Home Delivery. All items shopped are delivered to your doorstep within 3 hours. Any Damages to Goods/ Products is duly compensated.

How it works:
• Download App & Register
• Login – Select City, Enter Pin code.
• Shop basis category. The Menu offers a whole lot of categories to choose from.
• Check offers for good offers on Categories.
• Add items to cart, complete payment & check out.
• Items will be delivered to your doorsteps within 3 hours.
• Age proof necessary for Liquor Delivery

Now whenever you are unable to visit our Stores, simply choose the required products through this app and let us know of a convenient & flexible delivery slot and be assured of a quick delivery alongside great service experience

Like us on Facebook at https://www.facebook.com/spencersindia/
Follow us on Twitter at https://twitter.com/Spencers_Retail
Follow us on Instagram at https://www.instagram.com/spencersretail/

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Spencer’s App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Sunita

I had bought some products from it, the payment was done through phonepe and the payment was successful but this useless company deny, These company denied that they got the payment and did not even return, now their customer care peeson does not replay properly

Ankita

Pathetic! I downloaded the app yesterday because I'm home alone and wanted some grocery items to be delivered (obviously thinking this would be the convenient option). However, i didn't receive any of the items i ordered. 2 of them are already out of stock and my money has been refunded for those items. Rest of the items which were supposed to be delivered by 6 pm have been dispatched (as per the app) at 6:05 pm and are still not delivered. The day is over!! So much for convenience!!
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Hi Ankit, we are sorry to hear about your experience. Your acknowledgement number is REV20220701001. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgement number on call or email.

Bang

This app is genuinely very bad.I have been waiting for my delivery for the past 4 hours .Still no update Tried to contact spensers several times and still no response.How does this even work?
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Hello, we are sorry to hear about your experience. Your acknowledgment number is REV20220626002. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgment number on call or email.

Sourav

No product delivered after purchase, I paid for an available product but after receiving the payment, product shows unavailable and at last the order canceled,no feedback from the merchant, money deducted from bank account but no refund. I never ever faced such a problem like this for any kind of online shopping except this Spencer's. I will go for Minus star rating if there is option.
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Hi Sourav, we are concerned about your feedback. Your acknowledgement number is REV20220627002. To resolve your concern, please write to us at customercare@spencers.in along with your contact/order details or call us at 18001030134 and share your feedback in detail. Kindly mention the above acknowledgement number on call or email.

Pankaj

This app offers discount but calculate in its own way.Offers shown on the app are not delivered .Sometimes good but some times bad expeience on app.Delivery time is excellent and delivery persons are very nice and soft spoken.App is technically very weak,it hangs and very very slow,which compell to leave the app without any purchasing.Coupon code is not applicable.
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Hello, that is not the experience we want you to have. Your acknowledgment number is REV20210505005. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgment number on call or email.

Teju

My experience with Spencers is pathetic. They didn't deliver certain items and didn't update in the app as well..I didn't get my refund. No response from customer care. I don't recommend this app to anyone.
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Hello, we are sorry to hear about your experience. Your acknowledgment number is REV20220623003. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgment number on call or email.

Jayanta

I have observed that what I used to order are getting out of stock during delivery, the online platform is not sync with the offline store. During delivery it is getting notification that most of items are not able to deliver. Bad experience.
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Hi Jayanta, we regret the inconvenience caused to you. Your acknowledgment number is REV20220619002. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgment number on call or email.

Govind

I placed an order from the app with Spencer's haridwar store. The order was marked as delivered but it wasn't delivered. The delivery person didn't pick my call even after calling 10 times. On calling customer care they said you will get a call back immediately but even after more than 20 hours no call back was received. It looks like this store is least worried about customer satisfaction. There are better players in the market now like big basket, reliance with much better customer service!
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Hello, we regret the inconvenience caused to you. Your acknowledgment number is REV20220611004. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgment number on call or email.

Tarun

Pros -App is good and easy to navigate. Con - The stock is not updated on real time. Thus invariably , after payment there are some cancellation due to stockout after pmt is made. INVOICE also doesn't specify amount refunded against items not supplied. So it becomes difficult for the customer to reconcile. The issue reappeared again on 7 Jun 22 in respect of 3 varieties of mangoes. Order was taken but stock n/a resulting ín non delivery. Refund awaited.
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Hello, we value your feedback. Your acknowledgment number is REV20210525003. We request you to share your concern, order and contact details at customercare@spencers.in and our representative will get in touch with you. You can also call us on 18001030134. Kindly mention the above acknowledgment number on call or email.

saumya

There's a major bug in app. Even after several trials in last 3-4 months, I am unable to locate any stores nearby (although there's a store 1 km away). In fact, I can't locate any stores in Gujarat/ Maharashtra at all! I tried with different pincodes and various keywords without any luck.
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Hello, that is not the experience we want you to have. Your acknowledgment number is REV20220608001. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgment number on call or email.

Anand

Spencers App is really good at keeping up with the orders and timely delivery when the ordering from India. But the app isn't working outside India, where I'm unable to place our favourite orders for our aged parents at home and I'm forced to buy groceries from other competitor apps whose app does work outside India. Please work on this feature where lots of other Spencer's shoppers are waiting for.
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Hi Anand, we are sorry to hear about your experience. Your acknowledgment number is REV20220607002. We request you to share your concern, order, and contact details at customercare@spencers.in and our representative will get in touch with you. You can also call us on 18001030134. Kindly mention the above acknowledgment number on call or email.

Raajaseg..

Very worst app which is not linked with actual delivery slip & updation of refund & delivery status on time. If you couldn't meet delivery on time/short delivery/no refund information, please don't facilite this app to customers. Very inconvenient. And After above complaint resolved my refund issue by calling to customer care in 3 days.. But, it need to improve the App for above matter.
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Hello, we regret the inconvenience caused to you. Your acknowledgment number is REV20220529004. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgment number on call or email.

Santanu

Price of the products are lesser than the market & other companies .. there are many offers and discounts . especially you can order liquors which are delivered within 1 hour ..and delivery persons and other staffs are polite and very helpful . That's why I like the Spencer app better than other delivery apps...
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It is delightful to hear such positive words and it’s always a pleasure to serve our users.

Satya

. I have placed my first online order by app and it have a worst experience. They delivered partial order. When I checked my app they show item delivered. When I call customer service they inform item is not available. App have no real time data. So if you are going to place the order so chances are not received full order.
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Hello, we regret the inconvenience caused to you. Your acknowledgment number is REV20220517004. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgment number on call or email.

Vasanth

The app is very very slow and ordering in very cumbersome. Nos slots available after selecting products. Pincode Mismatch error comes very often. Some bug in the app. Always delayed delivery not on time in 2019, also altered by shop as products ordered unavailable No replenishment and separate or dedicated stock keeping mechanism for online customers. Vegetables sent to online customers are not of good quality and no one is ensuring the quality of Vegetables
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Hello, we are concerned about your feedback. We request you to share your concern and contact details at customercare@spencers.in and our representative will get in touch with you.

Sudripta

What kind of app is this!!! The promo amount gets debited even before the payment is made. If the payment fails for server failure or something, the promo amount remains debited. I cannot even retry the payment from my orders page. Called CS and as per them neither I nor them can cancel the order. So, I am now stuck with a pending order which used up my promo amount, which I cannot cancel and now have to wait 4 hrs for it to be auto cancelled and then place a new order.
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Hello, that is not the experience we want you to have. Your acknowledgement number is REV20220508002. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgement number on call or email.

Shubhank..

If you do proper budgeting of your Ration and monthly expenses, then Spencer's is the best destination. Go by all the offers on homepage, and best thing is that apart from the offer and discounts when you go at checkout page, if you do shopping above 999 then you save additional Rs 100 there. Many offers I have started exploring where on products it's mentioned Offers Inside. Probably the only app, where hidden clauses are rare and maximum benefits. Delivery on time, what else a Family need. 5/5
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Thank you for taking the time to write this review. Your kind words encourage us greatly. Happy shopping!

Sanghas

This app has a Spencer's wallet but after you add money to the wallet there is no option to make payment from the wallet and your money is stuck. I still don't know how to get back my money . My advice to the customers is never add your money to the Spencer's wallet. Sanghamitra Pal.
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Hello, we regret the inconvenience caused to you. Your acknowledgement number is REV20220501001. Please share your concern and your contact details at customercare@spencers.in or call us on our toll-free number 18001030134 and share your concern in detail. Kindly mention the above acknowledgement number on call or email.

Pratik

You guys need some work on the app as the UI is not smooth and visually appealing. Its good if we know what we want but not good for casual browsing. Also, pls provide more photos, visuals & better decription of all items. Price/discount & delivery experience was fine. Bakey items are good, keep more items. Also sodexo option not there in payment page although its accepted in your stores.
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Hello, we value your feedback. Your acknowledgement number is REV20220417001. We request you to share your concern, order and contact details at customercare@spencers.in and our representative will get in touch with you. You can also call us on 18001030134. Kindly mention the above acknowledgement number on call or email.

Anirban

Service and delivet have much improved. App could be a little faster. App is of lowest quality. Another experience today. It asked for update and i did, it was for bug fixes. Once updated , it is only asking for choosing the delivery location, and never goes ahead. Pathetic. Don't tell me to do this or that, everything ,i have tried. Pls fix the bugs. Only concern is, the app is very slow
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Hello, we regret the inconvenience caused to you. We request you to share your concern and contact details at customercare@spencers.in and our representative will get in touch with you.