App REVIEWS
acatually good u can see about people if you click the screen and its easy and straight forward and people just don't always ad you back so the other reviews are rubbish tbh
----------
Hello Adam, thank you for your review! We are glad to know that you are having a good time on the app :)
App is complete garbage. There is no way to know anything about the person you are trying to be friends with. There is no way to talk to them. You can only add them as a friend to get a link to their snapchat or tiktok accounts. I don't use tiktok so I can't speak on that, but when you go to add someone on snap it just says the link doesn't work. So there is no way to actually make friends. If they fix it I will change my rating but as of right now I'd score it lower if I could.
----------
Hello Nunya, Sorry for the inconvenience this caused & sorry to read this is how you feel about the app. Currently, there is no chat option, you can chat with friends you added on your socials. When you receive an error message when you try to add a person to your social, it means that the account doesn't exist or the user ID was wrongly mistyped.
It's okay, but when someone friends me and I friend them back it doesn't show up in friends. Also I get absolutely swamped with ads. And people need to filter this better it says no nudity but all the guys are shirtless.
Great app but it doesn't seem to be able to find a user Snapchat profile, it keeps saying something went wrong , and wish they were other ways to get free diamonds apart from the challenges. Maybe you could also add Facebook users to it as well!
When i go into the app, for a split second i see that i have requests, but the second i click on requests it just loads and doesn't do anything. Anyone know how to fix this problem or if its a bug?
The introduction and account set up is straightforward and easy, but the function the app is supposed to give is trash. You know nothing about the person your adding, only their name, age and what they look like. I've been adding as many people as I can for 2 days straight and so for only got 1 friend request back. Either everyone I see on the app doesn't use it anymore, or the app just doesn't show you when you actually add a friend.
There's no point in matching with people if I can't text them on app and the people on it just use it to increase their snap followers and tik tok !!!
Overall the app is good and easy to use but I feel if the app had a chat feature it would be so much better and convent because some people don't know the app is used to connect friends on Snapchat. And sometimes when you want yo accept a request and connect with the the person on Snapchat, a icon pops up saying "OPPS something went wrong" and that's it you can't connect with the person and there is no explanation what so ever about why it's not connecting.
----------
Sorry for any inconvenience caused. The app doesn’t offer an option to chat with other people. You can chat with the friends you added to your social accounts. We will take that suggestion into account in the app's future development. Also, please update the app version that was released with the Snapchat fix.
It used to work great but now it doesn't show you your matches to be able to accept them it's gotten super glitch and you can't see the people requesting you either
----------
Hello Lizzy, Sorry for any inconvenience caused. We suggest getting in touch with our support team from the app. It's important that you keep the information already included in the email so that the team will be able to help you out.
App design is pretty good. Hate the massive exclamation mark on the left of my screen though. Brought your app down to two stars. (NOTE: IT IS GONE NOW. No support needed, thanks) I wish there was a chat function..
----------
Hello Azure, Sorry for any inconvenience caused. We suggest getting in touch with our support team through the app. It's vital that you keep the information already included in the email so that the team will be able to help you out efficiently.
This app doesn't seem to work as intended. I've accepted several requests, they don't show up in my "friends list" on the app or on the tiktok account I added to my profile. How is this even supposed to work? When you look through profiles, you don't really see people's SoMe handles, so how are you supposed to add them, if they just disappear completely as soon as you accept their request?
----------
Hello, If a user sends you a friend request and you approve it, your social information will be sent to him. His/her social information will not be added to your account. To connect with other users, just tap the + then they'll receive a friend request. If they accept it, you'll able to add them in their socials and they'll also be in friendlist.
This app is EXTREMELY SLY. It's so hard to get gems from the ads. The way they do it is, you can watch up to three ads. BUT, it's so hard to even get one add to play. After the three ads, you cannot watch ads anymore. I've tested this multiple times. It will say you got the gems but no gems gets applied. They literally do this in purpose so you don't get gems quickly. They try to force you to use tiktok. Like get out of my feed every time I launch the app it says connect to tiktok. Like back off
----------
Hello, Sorry for any inconvenience caused. There must be a delay in the system that's why you haven't seen the diamonds in your account after watching the ads. We suggest getting in touch with our support team from the app. It's important that you keep the information already included in the email so that the team will be able to help you out.
Snapchat keeps banning my device after I start using hoop with it. Please add other add up methods like telegram or WhatsApp or simply build a chat feature so it saves stress. I can help build you one if you like. I'm given 3 star because the app is useless on my device since I can't use it with snap and not every profile comes with TikTok
----------
Hello No Name, Thank you for sharing your feedback on the Hoop app. We apologize for any inconvenience caused and appreciate your perspective. We appreciate your suggestions and will take them into account for future updates.
Think of it as an extension of an app. It needs an additional social media account - either Snapchat or Tiktok - for you to be able to utilize the features. Without any of those two apps, you're just swiping left and right in people with no actual chance of conversation. For the app developer, I think it should be made clearer what the value proposition is plus what the requirements are from the very beginning. It's a good idea and service, it's just not clear on how to utilize it at the start.
----------
Hello Bernice, We appreciate your feedback. The app requires Snapchat/TikTok accounts to open an account and connect with other people on your social networks. You can read about the app on the app's FAQ and guidelines page to know more on how to use the app. Hope you'll continue to share with us more of your suggestions and ideas about the app :)
good concept but the app is actually horrible, it constantly lags and freezes and the worst of all is that I can't even check my friends list, it just says "you're all caught up" even though I clearly have added people back. Please fix this!!!
Would give 0 stars if I could, useless app, no way to unfriend or message people you swiped right on so once u swipe that's it, u can't do anything else and you have now way of adding them on snapchat as you click onto friends and it says your all caught up.
----------
Hello Alyx, Sorry to hear that you felt that way. Our aim is to enhance the user experience and add features that make the app enjoyable for everyone. If you have specific suggestions on how we can improve, we'd love to hear them.
The app is glitchy, slow and very hard to navigate in. Not only that but when I try to put our photo of OUR FACE it literally says the photo does not show my face. It's almost unusable.
----------
Hello L Lyan, Sorry for any inconvenience caused. We suggest getting in touch with our support team from the app. It's important that you keep the information already included in the email so that the team will be able to help you out.
Hoop is good but before few months you have updated the app and now no longer show others and no one adds me I sent a video to u but still nothing changed, I tried from other network and my friend's phone but the same problem u can revoke the update or just fix it!! (edit) after I asked my friend says it's working but after few hours no longer works it a problem with the account or they just ban who ever they want! I gave them more stars bc their support was amazing!
----------
Hello Gogo Anna, Sorry to read this is how you feel about the app. We're constantly working to improve the app and your feedback is essential in helping us make it better. We appreciate your input and hope you'll consider giving us another try in the future. If you have suggestions or encounter any more issues, please reach out to our support team.
Difficult to navigate and figure out, there is NO way to look back at the people you added, no chats. I'm aware there's somehow other socials linked to accounts, but I haven't been able to even see those. The only way for members to connect is to put their social @'s in their pictures?? If there was like an added friends list and maybe a button to actually see the socials, the app would be fire. Maybe adding insta as a social link would be great as well, but that isn't all too big of a deal
----------
Hello loud. hoot_hagtvetd, In the app you can find a friend list where all the people that you added to your socials can be found including new friend requests approval that you received. Chat option is currently available through your socials. For any additional assistance kindly contact our support team through the app that will be happy to help.
I didn't know you had to have Snapchat or Tiktok in order to talk to people. I thought you could just talk to them on the app. I hate that you can't just talk on there but overall seems like an okay app. I did match with 1 person and I only downloaded it a few hours ago.