INFORMATION

Updated:
BundleID:
com.donesi.smart
Version:
4.9.2
Category:
Food & Drink
Required:
Android
Rating:
Publish:
2021-07-25
Price:
Free
Developer:

WHAT'S NEW

We update the app regularly so that we can make it better for you. Get the last version of all donesi features. This version includes bug fixes and performance improvements. Thanks for using donesi!

Donesi App SCREENSHOT

【图】Donesi – Food Delivery(截图1)【图】Donesi – Food Delivery(截图2)【图】Donesi – Food Delivery(截图3)

Donesi App DESCRIPTION

GLADNI STE? ODABERITE OMILJENU HRANU OD KOJE VAS DELI SAMO NEKOLIKO KLIKOVA!

Kliknite, izaberite restoran i jelo i uživajte u ukusnom obroku iz raznovrsne ponude u vašem gradu uz Donesi – najveću platformu za online poručivanje hrane. Jedna aplikacija, više od 2.850 restorana širom Srbije, Crne Gore i Bosne i Hercegovine. Bilo da volite pizzu, jela od mesa, burgere, sushi, italijansku, kinesku, japansku, meksičku ili neku drugu kuhinju, dostava ukusnih jela stiže na vašu kućnu ili poslovnu adresu – brzo i jednostavno.

• UŠTEDITE NOVAC koristeći naše specijalne ponude, vaučere i promo kodove
• PERSONALIZUJTE SVOJ OBROK prilozima i dodacima, kao u restoranu
• LAKO PRIJAVLJIVANJE Prijavite se lako e-mailom, Facebook ili Google nalogom
• ZAPAMTITE svoje narudžbine, Donesi pamti vaše prethodne narudžbine, te ih možete jednostavno ponoviti
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NAŠA APLIKACIJA JE JEDNOSTAVNA KAO 1, 2, 3:
1. Pronađite restorane u blizini
2. Izaberite hranu
3. Sačekajte dostavu
To je sve! PRIJATAN OBROK!
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Recenzije i korisnička podrška: Ukoliko vam je potrebna pomoć ili imate neku sugestiju, pošaljite nam e-mail na info@donesi.com. Vaše mišljenje nam je veoma bitno. Pratite nas na Facebook-u (fb.com/donesi), Instagram-u @donesigram i Twitter-u (@donesi).

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GLADNI STE? BIRAJTE NAJRAZLIČITIJU HRANU NA TELEFONU! (SRB, BIH, MNE)
GLADNI STE? ODABERITE OMILJENU HRANU OD KOJE VAS DELI SAMO NEKOLIKO KLIKOVA!Kliknite, izaberite restoran i jelo i uživajte u ukusnom obroku iz raznovrsne ponude u vašem gradu uz Donesinajveću platformu za online poručivanje hrane. Jedna aplikacija, više od 2.850 restorana širom Srbije, Crne Gore i Bosne i Hercegovine. Bilo da volite pizzu, jela od mesa, burgere, sushi, italijansku, kinesku, japansku, meksičku ili neku drugu kuhinju, dostava ukusnih jela stiže na vašu kućnu ili poslovnu adresubrzo i jednostavno.• UŠTEDITE NOVAC koristeći naše specijalne ponude, vaučere i promo kodove• PERSONALIZUJTE SVOJ OBROK prilozima i dodacima, kao u restoranu• LAKO PRIJAVLJIVANJE Prijavite se lako e-mailom, Facebook ili Google nalogom• ZAPAMTITE svoje narudžbine, Donesi pamti vaše prethodne narudžbine, te ih možete jednostavno ponovitiNAŠA APLIKACIJA JE JEDNOSTAVNA KAO 1, 2, 3:1. Pronađite restorane u blizini2. Izaberite hranu3. Sačekajte dostavuTo je sve! PRIJATAN OBROK!Recenzije i korisnička podrška: Ukoliko vam je potrebna pomoć ili imate neku sugestiju, pošaljite nam e-mail na info@donesi.com. Vaše mišljenje nam je veoma bitno. Pratite nas na Facebook-u (fb.com/donesi), Instagram-u @donesigram i Twitter-u (@donesi).

Donesi App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Jana

Old app was so bad that I was just using website. New app has more modern design, but is still lacking some stuff. First and foremost the pictures of food should be clickable so you can see food better. That is very basic and necessary. Second, reviews with pictures of food. Third, filtering reviews with pictures. Yes I am all about pictures, but I want to see what I am ordering. And fourth, filtering restaurants that do not charge delivery.
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Hi Jana, thank you for your feedback. With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further :)

Michelle

Really like Donesi and the restaurants available. Also their customer service is always available and helpful. The only negative is that you can only use bank cards from Serbia or the surrounding counties. I don't always have cash and would spend way more if I could use my card. Lol. Would love to see this change. Your new delivery tracking is great. Whoohoo.

Milan

I was unable to enter my credit card number. App was crashing and I was unable to proceed with payments. Tested the app on several Samsung flagships phones. Also, when you change your data it is not giving you any kind of information that it was successfully changed. Tried to contact the support and got into the existing phone call with another customer. Avoid this app for sure. Your comercials are so repetitive on YouTube that it makes me sick.

Lena

Card payment option doesn't work for months now! I tried telling the customer support that the app is crashing when you try entering card details but all I got is "it's all good on our end, check with your bank". It works fine in the browser, it's the app. They wouldn't listen.

AleksIts..

Generally, it's a good app, and the people working for this delivery service are pleasant and fast. Sometimes it van freeze, but I know it is more because of my old android system and phone. Cheers!

Dackovic

Edit: changed rating to 4 as the app has been improved. 5 would be for functionality, but Wolt app has slicker real-time updates. The newer UI update is more slick, but a great minus now is that there are no pictures next to foods and beverages. Older app had this and it would be great if the feature was implemented again. Once this gets added I will give it 5 stars.
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Hi, thank you for your feedback. Please update the app because the latest version includes bug fixes and other improvements.

Edin

Ordered a delivery, it said that food will be there in 30 minutes. Waited for it for 1.5 hours. Called the support multiple times, did not got a response in timely manner. There is no option to cancel the order, nor to leave a review for delivery (not the food). Very confusing app, cannot find the cart once something is added. Much more expensive than rivals (3.5 BAM vs 2 BAM - that's how much Korpa charges to deliver to my location). No option to pay with card.

Smiljana

Great application. There should be photos of each food from restaurantes, so that it would be easier for costumers. But that is up to restaurantes. Keep up the good work!

Vuk

My order was completely messed up(it was very late, i didn't get what I ordered and it was cold and bad). As soon as I left a review on it, I got a call from the company and they aranged another delivery to me, this time with correct items and the delivery was ultra fast. I suppose these kinds of stuff doesn't happen a lot, and they seem to take care of it asap. Props to them

Sofija

Just had an unpleasant exchange with a restaurant because my order that did not go through with the app, was still sent to the restaurant and I ended up ordering twice. The app is constantly bugging, doesn't recognise my address and some delivery men have been INCREADABLY rude. I reinstalled the app today and had this unpleasantness. Would not reccomend!

Aleksand..

App is here and there ok...but service is totally useless. Do not use this service for food delivery! There are other options like wolt which is customer friendly compared to this. Extremely impolite support. Basically, if you have any problems with orders, there is no one who could help. Only some support service that will waste a lot of your time. DO NOT use card payment. I left without money and food when using card as payment method. Honestly, I would not recommend this app to anyone.

miriana

The app can't recognize an address in the very central downtown area of the city. Their online support was way too slow to answer. It took more than half an hour to try to register the address, which was eventually without a success, the support wasn't able to help. I went to McDonald's yesterday, showed them my address and asked the manager whether they would be able to deliver food there, and he said "Yes, absolutely", but the app obviously doesn't work and we can't place the order.

Guest

Why the restaurants from My orders list are not linked to their pages? There's no search field so you have to click back button several times to return to home page and start from there. Same applies to their website. Order again button takes you to the restaurant page but it populates the cart. Surely you can link the item from Orders to the restaurants page.

Guest

Using this app about 2 times a week for atleast a year and a half now, love the simplicity! However, a big turnoff is the credit card system. It would charge you before a restourant even accepts the order. And if they decline, the cash is pretty much gone for, 6-7 days - the time needed for a refund to complete. Contacted customer support, however they would just stop responding when I asked for a place/link to voice my concern.

Guest

Nice app, I've used it for couple of years now. Their customer support is good, mistakes were solved instantly, so my overall experience with Donesi is 5 stars. There are good deals/ coupons but really not sure how or why do I receive those, since I cannot see a pattern or know how to "earn" more. Wish that was communicated more clearly via user profile ranking and maybe some loyalty program. Cheers!
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Thank you for such nice words & for providing your valuable feedback :) When it comes to promo codes, they are linked to your donesi points and rank. With the higher level, you get more codes.

Guest

Placed an order with card payment enabled, had funds taken out of my account, received a confirmation email aaand the order never arrived. Turns out the order was cancelled silently and no one bothered to let me know. Half an hour on the phone later, no one had an idea what happened and how. Just stellar product development, really well done.
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Hi, we send an SMS & e-mail to customers when their order is cancelled, please check your Spam folder. Our colleagues from customer support can check what happened, and you can contact them via mail info@donesi.com

Guest

Terrible app update. Looks modern but the UX is much worse than it was. Waste your time to fill the order, just to get notification at the end that the restaurant is not available. There are typos too, looks some1 did a fast and sloppy redesign.
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We understand this can be frustrating. We are working towards making things better, please keep your app updated.

Guest

No customer support! I've been calling their customer support and no one is answering the phone. The app is full of bugs. My card got rejected the first time, I tried again and it worked. A couple of minutes later I got charged again. If you have to use the app, pay in cash. Also this is the only app that can remember a Visa card but can't remember a MasterCard...
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Hi Luka, our colleagues probably had higher workload when you tried to reach them, but they sure try to work as effective as they can. You can contact them via e-mail info@donesi.com and they'll check eveything.

Guest

It was servial times that I ordered food from this app and that delivery is costed more than it was mentioned. If you guys wants to stay on the market you need to work more on your customer support as we are the reason why you are getting profit. Company vision is great for Serbia but without resloving problem with delivery there is no future and I will delete this app.

Guest

Pls improve apperance of application ! It looks outdated and not intuitive.Most of all it is not user friendly and asks a lot of unreasonable steps that cannot be set as default/draft mode. For exp, when user logs in,app requests user to always choose area of delivery,but it should be changed in a way that it matches home/work adress already set in app.. Also it should be list of fav/places/meals/orders available and most of all better offer/pics and better classification rather than just list!