INFORMATION

Updated:
BundleID:
com.freedom.mlp.uat
Version:
3.172.4-Freedom - Mobile
Category:
Tools
Required:
Android
Rating:
Publish:
2023-04-26
Price:
Free
Developer:

WHAT'S NEW

Bug fixes, API level , and enhancements,

Freedom Device Care App SCREENSHOT

【图】Freedom Device Care(截图1)【图】Freedom Device Care(截图2)【图】Freedom Device Care(截图3)

Freedom Device Care App DESCRIPTION

The Freedom Device Care app now provides the ability for you to submit your device for repair and view device repair updates.

The Freedom Device Care app allows you to easily scan your device to diagnose device issues, find solutions, submit device repairs, and view device repair updates. Freedom Device Care provides a personalized experience, smart recommendations for your device, step-by-step instructions to optimize your device for a better overall experience, and options to submit and view status updates of device repairs. Get insight int your device’s performance through an easy-to-navigate series of guided tests. Once completed, the app will present you with a list of personalized recommendations to help you get the most out of your device. If further assistance is required, you can call Customer Care through the App and share your unique connection code within Freedom Device Care. You will receive remote assistance to help resolve device issues. No personal information is shared, and the agent will not be able to see your device’s screen, photos, messages, or other activities.

The Freedom Device Care application (the “App”) may access, collect, use and share with third party suppliers:
• Certain of your personal information, including your name, email address, address, and phone number, only if you voluntarily submit a Device repair request within the App, to send you a kit including a shipping label and box allowing you to ship your Device via courier to a Freedom Mobile authorized repair center, provide customer support and generate Device repair updates;
• Certain technical data about your Device and other IDs, including your Device’s IMEI number (i.e. a unique 15-digit code that identifies the Device), the version of the App used, and your mobile service provider, to diagnose Device issues, find solutions and provide smart recommendations; and
• Certain data pertaining to installed applications such as the name, the storage size, the last used date as well as interactions of installed applications, when the App diagnostic tool and other functionalities of the App are used, to diagnose Device issues, find solutions and provide smart recommendations,
the whole in accordance with Freedom Mobile’s Privacy Policy available at: https://www.freedommobile.ca/en-CA/privacy-policy.

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Easily diagnose device issues, find solutions, submit, and track device repairs
The Freedom Device Care app now provides the ability for you to submit your device for repair and view device repair updates.The Freedom Device Care app allows you to easily scan your device to diagnose device issues, find solutions, submit device repairs, and view device repair updates. Freedom Device Care provides a personalized experience, smart recommendations for your device, step-by-step instructions to optimize your device for a better overall experience, and options to submit and view status updates of device repairs. Get insight int your device's performance through an easy-to-navigate series of guided tests. Once completed, the app will present you with a list of personalized recommendations to help you get the most out of your device. If further assistance is required, you can call Customer Care through the App and share your unique connection code within Freedom Device Care. You will receive remote assistance to help resolve device issues. No personal information is shared, and the agent will not be able to see your device's screen, photos, messages, or other activities.The Freedom Device Care application (the “App”) may access,..
Manage your Freedom Mobile account on the go
The Freedom Mobile My Account app is secure and the easiest way to manage your wireless services wherever you are, at any time you like, right from your smartphone. Quick access to key account features:* Check your account balance and make payments as well as redeem top-up codes* Set up preauthorized payments* View billing and payment history* See up-to 6 months of talk, text, and data usage Add or modify Freedom services on the go:* Change your monthly plan* Add or remove add-ons* Enable network features, like access to long distance calling and roaming Keep your personal details up to date:* Update your account information, like email or mailing address* Select a new PIN that’s easy to remember, or reset it* Redeem a promotional code

Freedom Device Care App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Wagdy

Excellent app

Natty

It is such a good app especially for older folks as the diagnostic instructions are quite simple and straightforward. Allows the customer to stay in the comfort of their own home instead of trekking to a store for what might be quite a simple fix.

ROBBERY

Lovely...😘

Lord

thank u this is kind

Alicia

Says my "WPA/WPA2-Personal Wi-Fi connection is not secure." Recommends "If available, consider connecting to a password protected Wi-Fi". What a joke.

capricor

Good only not for me

de

I'm a new to Freedom customer. Cost/options are good, however reception at home is bad. Reception goes from fair to none 2 inches away. Reception should be better. I called Freedom. I was told there's only 1 low height transmitter in my area-should be at least 2 towers in my area.

JoAnne

I love this company. Except I can't get a new phone yet.

Willis

Says invalid nmnc or whatever 2h3n trying to use it

Brian

Could be better.

Joseph

It's a quick simple diagnostic program

Glenn

Owsome Lamborghini time

Herb

Tried to load this app when reviewing my account. Checked the memory requirements and it's less than 18 MB. Why does it require I remove almost 700 MB of apps to load? My memory shows more than 5 GB available. What's going on? I deleted apps to get to that limit and then the download just looped. I cancelled, rebooted, tried again and this time it required another 300-400 MB?! Is this a real app? Or have I been compromised?
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Hi Herb, Based on your feedback is sounds like the issues are device related, rather than with the app. Please reach out to our Customer Care Team at 1-877-946-3184 so we can troubleshoot. If at all possible we recommend calling from another line or reaching out through our messaging team for a seamless experience. Best Regards, Freedom Mobile Inc.

Sal

piss me off and useless app
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Hi Sal, Thank you for taking the time to review our Device Care App. We are here to help with any issues with your device or the Device Care App, you can speak with our Care Team at 1-877-946-3184. Please let us know if you have any suggestions on how we can improve your overall experience using the Device Care App. Best Regards

Jordan

Sketchy app for sure
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Hi There, Thank you for your feedback. The Freedom Device Care app is used to easily scan your device to diagnose device issues and find solutions. For more information regarding required app permissions, please click “About this app”, scroll down to App permissions, and click “See More”. Best Regards, Freedom Mobile Inc.

Virgil

Freedom not fake app there a sim card company we ordered it

Monique

I'm disappointed at how slow the app updates are processed. I'm using my allotted data way faster than I want to !!
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Hi There, Thank you for your feedback. The Freedom Device Care app does not affect the speed at which your apps update on your device. This app is used to easily scan your device to diagnose device issues and find solutions. Best Regards, Freedom Mobile Inc.

Vivvie

Legitimate App and Helpful

Gali

Looks like a fake app that want lots of permissions...no way
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Hi There, Thank you for your feedback. The requested app permissions allow for the Freedom Device Care app to run the diagnostic tests. For more information regarding required app permissions, please click “About this app”, scroll down to App permissions, and click “See More”. Best Regards, Freedom Mobile Inc.

Ali

It's a good app specially for older ppl. But still have some bugs =) also why not working on the actually myaccouny app a little more? Overall I like it
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Hi There, Thank you for your feedback. We will make sure to pass on your comment to the correct team to help improve our overall customer experience. Best Regards, Freedom Mobile Inc.