Google

For a few weeks when I click on a business listed in my search results, it doesn't navigate me to that specific biz. Example: I search "pizza near me" and the top of the search results page has individual businesses grouped together in a sort of drop down list. When I try to click on the business I want, which used to navigate me to that restaurants info, now all I get is an empty screen saying "internet connection lost try again". I'll try to post screenshots here. And no update available. Help

Since the last Google app update, there seems to be a bug that's causing notification sounds to not come out of the speaker. Media and other sounds work fine. This happens every day. I have to force stop the Google app to get notification sounds to come through the speaker again. Headphones in the headphone jack also do not have the notification sounds when this problem occurs.
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Hi Kevin. Thank you for reporting this issue. Can you please submit a feedback report and tell us a little bit more about what you're experiencing so we can investigate further? Open Google App > tap top right profile picture or initial > Help & feedback > Send feedback. Thank you!

I was just wondering is it possible to have options like accessibilty and choices and yet still not make simple changes over time. I understand technology, freedom of choice is causing limitations if options are hidden in menus and these are not being addressed appropriately. Looking for one answer in a web is as simple as finding a needle in haystacks. That would be my response. Please delete outdated information while updating. That much each person can contribute.

Dear Google, i very much like and enjoy a lot of your software, but it really hurts usability that most google app icons look visually indistinct. I understand that brand recognition is a priority, but the same could be achieved by creating a comprehensive set of visually distinguishable icons sharing a common style and design language (think google workspace apps). Right now it all mostly looks like the same blob of the same colors and it takes a few attempts to find an app i was looking for.

Volume bug makes calendar notifications in routines unusable. Routine starts normal, then switches to "handset mode" for the calendar. Sound only comes out the ear speaker and is only audible if you hold the phone to your ear. Sometimes I can adjust the volume sometimes I can't. Volume goes back to normal for the news. This problem comes and goes. Will be fine for months, then acts as above for months. Been doing it for the past five years, easy. Multiple phones, Pixel 6 currently.
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Hi Ryan. Thank you for reporting this issue. Can you please submit a feedback report and tell us a little bit more about what you're experiencing so we can investigate further? Open Google Assistant App - More (three-dot menu) - Send feedback, this will help us ensure that this gets reviewed by the right team. Thank you!

While reading reviews, I've noticed a pattern in the responses..."go to/ or click on .... for support...etc. Seems to me that you guys at GOOGLE have lost your googliness...constantly "improving" but really only "fixing" things that never gave problems in the first place. AND what ticks me off then you take away things that actually work. PLAY MUSIC, forcing people to use other apps with annoying ads or if you don't give access to files/photos, you cannot use the app.

Google's voice assistant almost never works. Every time I need to do something that is an option for voice activation, instead of it working I have to spend hours trying to make it work. I usually never figure out why it doesn't work. I end up just typing in the lists or instructions by hand. This is using Google on a Google device, pixel 6a. Very disappointing. Google is not the company it used to be. Yes, I retrain my voice model. Yes, I make sure I've got a good fast internet connection.
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Hi Josh. Thanks for reporting this issue. Try these steps to retrain the voice model (See "Teach the Google Assistant to recognize your voice" section): goo.gle/36vRHTQ. If you continue to experience issues with this, please create a post in our Google Assistant Help Community for our experts to assist: goo.gle/2Ts2BnR. Appreciate it!

There is strange behavior when, like me, you have a phone with cellular service AND a tablet without service, both with Google Assistant. For some reason, the phone ALWAYS relays the voice command to the tablet and you cannot change this behavior. So the only way I can have Google send texts, make calls, or do anything else while the tablet is dormant is to power down the tablet. This totally emasculates the functions I can perform hands-free without glasses. Please lose this "feature".
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Hi Christopher. Thank you for reporting this issue. Can you please submit a feedback report and tell us a little bit more about what you're experiencing, so we can investigate further? Open Google Assistant App - More (three-dot menu) - Send feedback, this will help us ensure that this gets reviewed by the right team. Thank you!

Google search built into chrome crashes chrome frequently. It's been doing it for about 2 years. I suspect it's in combination with the web framework app that's forced on Android devices these days. But when I uninstall current versions, everything works crash free again. Only reason I have to keep them updated is because the security requirements of newer websites. Please get this garbage fixed. I hate having to reopen chrome every 3 searches or so.

The last update killed useability, at least as the widget goes. I don't want or need it to search my whole phone, that's what the setting app is for. And I don't need the whole screen filled with my search history. Things that used to be easy - like doing an audio search to find out what song is playing - are now incredibly cumbersome. I'm guessing Google engineers aren't actually using Android anymore, or they wouldn't make these insane UX changes. I'm not reviewing Translate..
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Hi Brandon. Thank you for reporting this issue. Can you please submit a feedback report and tell us a little bit more about what you're experiencing so we can investigate further? Open Google App > tap top right profile picture or initial > Help & feedback > Send feedback. Thank you!

Not only has assistant gotten slower unless accurate, but when you open links they open in the amp browser instead of Chrome. This would be great, except for the fact that The ability to review recently accessed pages has been removed. I have used Android since the HTC Hero, and I've never wanted to switch to an iPhone more than I do now, simply because I know I can count on them for maintaining a consistent user experience.

Purchased a new Nest Audio, and added it correctly to th Home app. But now my phone, a pixel 6 Pro, is responding to all my "hey Google" commands in addition to my best audio. It still works perfectly with my spouse's pixel 7. Not sure what changed in the last week or so, but this is highly frustrating. I have since turned off the "Hey Google" feature on my phone, which again is frustrating. According to the app, it wants me to add the device to it. But it's already added to my Home app.
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Hi Doug. Thanks for your review! We'd like to help you. Let us know more about your question. Alternatively, if you continue to experience issues with this please create a post in our Google Search Forum for our community of experts to assist: https://goo.gle/2YIWYHy. Appreciate it!

I've always been happy with google, but since last update the 'hey google' command does not work on android auto. When I use the command the screen in my car and on my phone goes black for a few seconds. If I manually use the microphone button on android auto it works, but that defeats the purpose of having hands free while driving. Hope this can be fixed soon as it's very frustrating.
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Hi Veronica. Thanks for your review! If your application has a problem, try the steps from the article: https://goo.gle/2H5hF5N. Alternatively, if you continue to experience issues with this, please create a post in our Google Assistant Help Community for our experts to assist: https://goo.gle/2Ts2BnR. Hope that helps.

The app seems super easy and usable, except invariably if I have a queue that spans more than a couple of hours or days before I come back to it it will never be able to play those episodes ever again. My app is currently up to date, but the queue I made yesterday I states "unable to play". I've had this issue for years now. There are never any fixes. Even restarting the app does nothing. I have to clear my queue and hope it decides to work this time. It did this when I had a pixel phone, too.

VERY UNHAPPY with the new formats , Google, YouTube and YouTubeTV. "If it ain't broke don't fix it" 20/20 and young? No problem, but I am elderly with bad vision.it is no longer user friendly for me. The font is so small that I can't read any of it. Yes, I know that I can enlarge it with a stroke of the hand, but my computer is getting older and I am having problems swiping to enlarge or minimalize. So..basically, I am up a creek. I want the older screen back! Are there any options for that?

Google is a great app . Whether you're getting directions to a new destination, learned bg the lyrics or guitar tablature to your favorite song(s), making a grocery list, or just relaxing while listening to your favorite music, Google has something for everyone, and nearly every activity. Not to mention it's capabilities to answer nearly any question that you could possibly ask, Google is definitely an essential tool for modern day living.

It used to be good, but it's gotten a whole lot worse. About 2 weeks ago I could go onto the Shopping tab and click on a product. After I could easily press an X button that would close that product. But recently when I click on a product the top part of the product doesn't show and the X is gone. This also affects Images as the top part won't show anymore (even on tablets!) Of this problem is fixed I will change this rating.
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Hi Gavin. Thank you for reporting this issue. Can you please submit a feedback report and tell us a little bit more about what you're experiencing so we can investigate further? Open Google App > tap top right profile picture or initial > Help & feedback > Send feedback. Thank you!

Always my go-to app for search and weather. Can't imagine life without it. However... The voice activation is inconsistent. It doesn't always recognize my voice when I'm using my earphones. Sometimes, it goes on randomly, like when I just say the word "okay" for something unrelated. I still give it 5 stars. Thanks! -Rachel 😊

Since update this morning can't access discovery or anything for that matter, takes me to a blank screen which says more stories, push on it and comes back with "something is wrong"..... I always use my discovery throughout the day. I have tried everything to get it back to normal.... And well... NO CHANGE! This is absolutely ridiculous. Alot of people are unhappy and yet, they have all tried the same advice given to no avail. Sort it out, there seems to be a major problem.
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Hi Ruth. Thank you for letting us know about this issue, and your patience as we fixed the problem. We appreciate it! Google App should now be working as usual.

The new update has pinned suggested or trending searches to the bottom of my results. These have nothing to do with what I searched for. This is extremely confusing as the 'Load more results' is no longer at the bottom. The new 'feature' is ridiculous & should be an opt in function. I do not want this feature. If it ain't broke don't fix it Google. Just suggest new added features and let me decide if I want them. Don't force me into this useless feature.
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Hi Tayler. Thank you for reporting this issue. Can you please submit a feedback report and tell us a little bit more about what you're experiencing so we can investigate further? Open Google App > tap top right profile picture or initial > Help & feedback > Send feedback. Thank you!