INFORMATION

Updated:
BundleID:
com.goquo.od.app
Version:
4.17
Size:
46M
Category:
Travel & Local
Required:
Android
Rating:
Publish:
2021-07-01
Price:
Free
Developer:

WHAT'S NEW

Thanks for using Malindo Air App. What's new in this release
1. Bug fixes

Malindo Air App SCREENSHOT

【图】Malindo Air(截图1)【图】Malindo Air(截图2)【图】Malindo Air(截图3)

Malindo Air App DESCRIPTION

Welcome to our new all-in-one mobile app.

You will intuitively manage your entire Malindo journey from booking to checking-in with just a few steps.

Search flights from all our destinations, choose between Premium and Economy fare, select your seat, add extra baggage allowance, pay securely, change your booking if needed and check-in online right away.

Enjoy exclusive offers and easy access to your frequent flyer account on the go!

Quick and simple.

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Malindo Air App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Candace

This app serves nothing, it keeps going back to the homepage when I tried to select a flight slot. There is no integrated malindo miles inside, it will just directed you to the website. However the malindo miles website turns out to be the worst, despite several attempts to book a flight using my accumulated points it just go back to zero at the final payment page! I have about 2k plus points but can't use any of it and had to let it go to waste. Such a bad experience!

zoereen

The app cannot update my profile. The app should recognize me when I log in via email. I can't event log in via email. I cannot do my booking...this is already happen to me in 2 consequtive booking...I will not change my rating until the bug is corrected.

Arif

Using the app is frustrating . Nothing works, from choosing the flight to filling in passenger details. It's extremely annoying when adding a new passenger detail. The app would not even register what I keyed in and will prompt a 'Something Went Wrong' message every single time. The app has been like this for a while now and I would have to resort to using the website(which is another problem by itself). Overall ,frustrating best describes my experience with the app.

Max

Terrible app. I've tried about 7 times now to book the same flight with various errors. The most recent being at checkout saying that I can't book a seat and to contact them once the booking has been made but then it won't allow me to remove the already chosen seat to make the booking.

Shern

Functionality is very limited on the app which leads to the question of why have the app in the first place? It doesn't store mobile boarding passes, booking status check is always a hit and miss situation. Loading times are really long and often timeout. Profiles always fail to load properly which really frustrates the booking experience. Overall a lot of work to be done on the app for it to be useful

Chee

It is frustrating that i just could not get past the traveller info details page. I always get the 'something went wrong' message. Reinstalling the app did not help at all. Tried booking via its website but the price is much higher than what i get in the mobile app.

Aisha

Lousiest flight apps I ever installed. Trying to edit my profile, couldn't be save as it's prompted an error message. Trying to manage booking, even though I tried using last name, first name with the correct PNR, apps kept prompted country ID error. Uninstalled, and reinstalled, same thing occurred. Login at website, also same problem. So guys, do you think we should write directly to your new CEO so you could buck up. Seriously, this issue has been there for quite sometime, man.

Xinlin

Every time I want to book flight through app, after key the passenger's details, it always show "something went wrong!! please try again". The website also is worse. I even can't view the price after search, it always directs to another webpage that shows "your session has expired". Bad app and website ever.
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Dear Xinlin, we're sorry to hear you had trouble accessing the app. This error message will occur occasionally due to network connection problems. If you continue to have issues, you can always contact our customer care team at customer_care@malindoair.com. Thank you for choosing Malindo Air!

Fred

Tried to update our trip. Apparently it needs a frequent flyer number which we don't have so we couldn't update our details. Wanted to sort out our baggage allowance but the option didn't work. At least it found our trip but i have no idea whether we are confirmed, whether our seats are reserved or if i need to pay for extra bags. Not really sure what this app is actually supposed to do.
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Dear Fred, thank you for your feedback - we are sorry that you did not have a good experience using our application. Can you share your issue at customer_care@malindoair.com. Thank you for choosing Malindo Air!

Manzur

The new update from two days ago messed up the app. Now I can see my bookings but cannot get to details. It keeps on showing me the working animation but nothing happens. Everything was fine before the update. Also it does not save changes to my address. It shows as changed but when I open the app again it is the old address.
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Dear Manzur, Please upgrade to 4.10 and try again.If you continue to have issues, you can always contact our customer care team at customer_care@malindoair.com. Thank you for choosing Malindo Air!

Bryan

An unpleasing app to install. Departing city displays Kuala Lumpur and can't be accessed to any other cities. Arriving city has no options avail. Had similar issues in the past and it is very inconvenient to book at times of need. Extremely DISAPPOINTING !!!

Ann

Malindo, your app is really dumb. i tried to update my profile, it shown *Something went wrong, pls try again.* i tried to book ticket, it shown again *Something went wrong, pls try again.* and never tell what went wrong? restarted, still same. went to your mobile website, price differrent, it went higher. is ur app not live sync with your price/seat availability? you should question your tech team. worst flight booking experience.
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Dear Ann, we're sorry to hear you had trouble accessing the app. This error message will occur occasionally due to network connection problems. If you continue to have issues, you can always contact our customer care team at customer_care@malindoair.com. Thank you for choosing Malindo Air!

Puteri

it is easy to see the departure, arrival, date, price, flight details and so on but i couldnt buy from the apps, everytime i try to confirm, the page will return to update pax details & the cart is always empty even after i already key in all the details. so frustrating because instead of booking using apps on my tab, i need to open the browser & re-type everything again. ugh, please fix it as soon as possible.
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Dear Puteri, Please upgrade to 4.10 and try again. If you continue to have issues, you can always contact our customer care team at customer_care@malindoair.com. Thank you for choosing Malindo Air!

Chee

The apps itself has so much glitches, it took to long to load a selection, and time changes on purchase, which would cause penalty when rectify at counter. Checking in is an issue using the apps. Please refer to AirAsia and Mas on their interface.
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Dear Chee, thank you for your feedback - we are sorry that you did not have a good experience using our application. Can you share your issue at customer_care@malindoair.com. Thank you for choosing Malindo Air!

Addy

poor app, kept saying something went wrong please try again. never able to make a booking. the error occur every single time i try to purchase the ticket. and your system by default set my profile to female, title as Mrs., country as Albania, and i cant even change it. there is no way i can change my profile from the web version as well.
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Dear Addy, we're sorry to hear you're having trouble completing your booking. This error message occurs occasionally due to network connection problems. Try again, and you should be able to get in. If you continue to have issues, please contact customer_care@malindoair.com with details about your transaction. Thank you for choosing Malindo Air!

Anne

can't book flight!! Always error message when trying to book flight with new app. "Something went wrong. Please try again". Has it really been fix? I doubt it. I still get this rubbish message after keying in passenger details. This is still happening since day one you guys changed the app.
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Dear Anne, we're sorry to hear you had trouble accessing the app. This error message will occur occasionally due to network connection problems. If you continue to have issues, you can always contact our customer care team at customer_care@malindoair.com. Thank you for choosing Malindo Air!

Mizai

This app is useless. This app should be integrated with bookings made on desktop version. Users shouldn't be made to key in the booking number whenever they wish to manage their bookings, check-in or see the flight status. The bookings, regardless where ever they were made, should be able to be listed and viewed after logging in. Users shouldn't be made to open up emails to retrieve the booking numbers.
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Dear Mizai, thank you for your feedback. We’re sorry to hear that you didn't have a good experience with our application. We would like to understand more about any issues you had while using the app so we can help you and make improvements on the next version. Can you please provide more detail? Thank you for your support!

Joy

loyalty miles purpose? suggest to add on more function like competitors, firefly's app can change the flight booking anytime with certain fees paid online, we just need to pay the difference, very convenient for working trip if last min changes needed. They give special voucher RM50 on and off for flight purchase (keep loyalty customers). overall malindo apps has been improved, well-done
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Dear Joy, thank you for your positive rating! We’re glad you had a good experience using the application. We are constantly making improvements to the app so we appreciate your suggestions. Thank you for choosing Malindo Air!

Tony

This app is very frustrating. With every update I lose my bookings and all my personal data. Today when I try to add a booking I get an error with some cryptic error message about element type. Also when I book on one device the booking does not show on my other devices.

Guest

The apps is not friendly user. We cannot retrieved back the old booking after register as member. AirAsia allow us to do it. Even to edit your name back is not allowed. During registration for the profile, the system ask me to put first, middle and last name. I just put the first and last. Then suddenly after registration it automatically put 'mohd' in the middle name. So my name become ...mohd mohd....I cannot edit it back. It quite frustated.