INFORMATION

Updated:
BundleID:
com.grabtaxi.driver2
Version:
5.263.0
Size:
101M
Category:
Maps & Navigation
Required:
Android
Rating:
Publish:
2023-01-08
Price:
Free
Developer:

WHAT'S NEW

This update contains various bug fixes to improve your app experience

Grab Driver App SCREENSHOT

【图】Grab Driver(截图1)【图】Grab Driver(截图2)【图】Grab Driver(截图3)

Grab Driver App DESCRIPTION

Hello Driver Partners,

We’re excited to be on this journey with you. Partnering with us helps to boost your earning potential and build a sustainable livelihood.

Grab is Southeast Asia’s leading superapp. We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. It is our mission to drive Southeast Asia forward by creating economic empowerment for you and everyone in the region.

By signing up as a Grab partner you have a unique combination of flexibility and stability:
– You get to be your own boss – decide when, where and how often you want to work.
– Maintain a source of reliable earnings – Grab gives you access to millions of customers, instant cash out options, loyalty programs and even upskilling opportunities to help you plan your future.
– You could choose to drive passengers or deliver food and other packages, or do all of these with just a single app. And you will have the most committed Grab Support teams waiting to serve you around the clock when you need help.

Find out more about us at www.grab.com.

Grab offers the ability for users to receive personalised targeted advertising, offers and updates from Grab and its partners and communications/advertising from certain third party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.

Open source software attribution: www.grb.to/oss-attributions

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Grab Driver App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

joe

Your map/time and fare are totally wrong. The maps is for grabfood motorcycle. Fight One way road , ask to illegally u turn and many road are blocked but your maps shown can. The traffic jam and your time are show 10 minutes but other apps Waze , Google maps show more than20minutes. Please check and fix. Thank you

Jacky

Suck! System always arranged farway pickup, like 5km far or 9-12mins distance, once you reach the pickup point, usually passengers will cancel it, due to long waiting, and driver get nothing, but wasting our time and petrol. Also can't cancel when passengers no show or wrong pickup point! Sucks!
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We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to http://m.me/Grab.

Cai

From two stars to one. I wish i could give zero. Full of bugs. Lagging and your system is totally unfair. Sapphire bicycle rider 3hr 30 min no order at LUNCH PEAK. All the orders taken by motorbike rider then we dont need to feed our kids? Remove the shift thanks. Its totally unnecessary. And fix the lag and connection issues. Its getting frustrating when sometimes new order come in auto accept then ur app connection fail and then suddenly i see my order disappear assign to other rider. FIX IT!!
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Hi there, do reach out to us via m.me/Grab so that we can look into this for you.

峻安

Booking very slow and fare very bad since Christmas. Sometimes cannot receice job during peak hour. Fare goes from bad to worst even short distance also very bad until lose to Tada,rdye n other app especially long distance fare is so terrible nowaday. Most of the time after update sure got some problem one yet got the cheek to take 20%. Restricted coe car when no plaform did that. Long distance trip fare too low while petrol prices had been increased for more than 5 times since 6 mths ago.
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We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to http://m.me/Grab.

whosyn

I was suspended temporary just because my customer all of a sudden request to early drop off. After call customer servis, only then I know that if customer request to drop of elsewhere, that I have to call CS each time. Customer service said in training was told. I said in training there was no notification or message about the matter. The customer service insisted that the info was told. Obviously if it was told, there wouldn't be any issue in the first place. I'm very very dissapointed!
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Hi there, do reach out to us via m.me/Grab so that we can look into this for you.

Hardcore..

Its a shame we have to give at least 1 star to review, because this app deserve 0 star. Absolutely useless system. The best app experience i had was back in 2019. All the updates after that only downgrades the app. The gps is poor, driver rating system is so UNFAIR to driver, the fare is not consistent, often low with faraway pick up points. Safety driving data is not acurate. There is no enough protection for drivers. I would go on but only 500 characters is allowed.
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Sorry you feel this way. Can you write to us at http://m.me/Grab so that we can understand your concerns better? Thank you!

Dolly

Hi uncle😁. Map is great, needs improvement for the speed detection. Kind of late to detect driver's movement. Could u simplify the animation because its kind of heavy i guess. App size getting big and bigger also. Sort any outdated info inside, such as outdated benefit and tracking income feature. Because they dont reflect the real one not even close for daily income tracking. Im bike driver btw. Here in east java the distribution of grab app to cust is very low. Only centralized in bigcityonly
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Sorry for all the trouble caused to you. We will look into your feedback and work on improving our application. Thank you for your understanding

Lee

Giving out USELESS NOTIFICATION during night time is very intrusive. Please stop giving USELESS NOTIFICATION while I am NOT doing GRAB. Stop disturbing my gaming time at night with your USELESS night time notification. It is like don't you guys UNDERSTAND privacy or something. It is already night time ... please have some decency and adjust, giving out those useless notification ONLY during DAY time. PLEASE... I BEG YOU. YOU ARE DISTURBING MY Mobile GAMING TIME! Not at 9pm. but pls 11pm, ok?!
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Sorry for all the trouble caused to you. We will look into your feedback and work on improving our application. Thank you for your understanding.

Nabil

How many face verification in one day do y'all need? Today its been 4 times. What is the reason? And pls fix the interference of new order while I'm navigating. For this week I almost got hit by cars more than 5 times bcs of the interference. When new order comes in, it stays on the grab app & and won't continue the navigating until i press the navigating back. Hope y'all care bout rider's life or maybe money more matter

weng

Upon calling helpcenter for urgent live support , the app direct you to a menu of options for self help, or through live chat. But there is no such live chat button or messaging button anywhere to be found; wasting lots of time and frusration piled up. One begs the question?- why have a helpcenter , when you cannot reach for any real, solid support?

Khong

Online button is right in the middle, you accidentally hit it, got a trip and you have to cancel. Then you get warning from Grab about cancellation, that's great. Stupid redundant "message" is blocking Pickup button, what's the point ?
----------
Hi Khong Beng Lee, we understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at https://help.grab.com/driver/en-sg/115001288088-App-issues-and-feedback.

fyzall87

Honestly.., thanks for grab coz maked me some new learning managements about the cars n maked some new improved in my self.., however.., hopefully need a improved about updated to the new Address in Maps, then.., so important to take alerts.., plz need to updated a system to arrange time schedule pick up off early (5-10min) only for the satisfaction passenger awaiting. Thanks. 👍💖✌🙏

david

Any drivers having issues WITH ADVANCE BOOKING?? I had alot of issues with it. Most of my ADVANCE BOOKING not reflected or recorded when job completed. Email to them, they just update the job to last night. Check GRAB STREAK BONUS, all ADVANCE BOOKING not recorded too. So what's the point of taking ADVANCE BOOKING??

Bob

The latest Grab Navigation have a little glitch that confusing rider/driver..especially when at roundabout, the voice navi tell rider/driver to make a 'U Turn' instead of taking the second exit. It happen both in English & Malay. Also the voice seem overlaps between voice direction, it happen maybe the rider/driver already arrive in route. It seem the voice navi not sync with gps. Also sometime voice navi suddenly not function properly, need to force close app to working normally.Pls fix this.

Kenshin

Canceling a fake order is counted to cancelation rate?! Already press the 'arrived' button and wait 10 minutes, but cancel reason not updated. Nothing helpful, there's even no driver cs number to call. Plus, why wait 10 minutes? Not making any sense, 1 minute is enough. There's a chat and call for confirmation. Edit: Ok, now the cancel reason is updated. But the 10 minutes wait is still unacceptable. Another thing, why completed job using my destination won't count to incentives?! Bad.

Aris

Please minimize the map/navigation after the stop and not before it. Also put the chat box atop and not at the bottom as it covers your current position in the map. Clicking on it to make it disappear is quite risky because instead of a quick glance, you have to spend more time looking at your phone.
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Thank you for the suggestions, we will take this in mind for our upcoming features.

Nicholas

Please fix the "My Destination" feature's glitch!! It has been 1 year and the glitch still persist! Every time I want to choose a location for this "My Destination" feature, it always stuck at the "Loading" buffing and it will just stuck there permanently no matter how long I waited. Even after I have restarted the app multiple times and retry it again & again, it still stuck at the "Loading" buffing. I have screenshoted it. Please give me your email so I can send it over for your references. TQ

Gabriel

GPS is not accurate and I was not given a shorter queue number at the airport despite managed to complete the previous trip less than 5 minutes after that. I tried to sort it out with the Grab CS but the call kept on being ended when trying to be connected to the specialist. So much for the so called Short Distance Trip Protection policy.
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Hi there, we're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to us via m.me/Grab

Kor

Grab map is terribly getting bad to worse. Always suggest impossible routes such as 1. longer distance even though the destination is 100m away. 2. Pick up location is more than 10 mins. 3. Most passengers are unaware of restricted pickup point such as Taxi Stand, bus lane or bus stops. 4. Justification of the drivers need further improvement. Hope Grab will sincerely assist to improve the drivers' welfare.
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Hi there! We're sorry that you feel this way. We are working towards making this better. We would appreciate it if you could send us the details at https://help.grab.com/driver/en-sg/115001288088-App-issues-and-feedback.

Shane

After updated no more column for other payment. When got extra charge no way to insert. Further more, everytime arrived klia1 Lev 1 door 4 can't press arrived. Always like this ... Pls improve faster. Yes, option for cancelation needs to be improved too, few times no option such as passenger no show altho in the correct pick up location.