INFORMATION

Updated:
BundleID:
com.happyfresh.android
Version:
3.96
Size:
98M
Category:
Food & Drink
Required:
Android
Rating:
Publish:
2023-09-13
Price:
Free
Developer:

WHAT'S NEW

Why travel to one supermarket, when you can explore all from your sofa.

We’ve been hard at work fixing bugs and making minor tweaks so you can enjoy a #FreshlyHandpicked grocery shopping experience.

Don’t wait, update the app today and start shopping for your groceries.

HappyFresh App SCREENSHOT

【图】HappyFresh – Grocery Delivery(截图1)【图】HappyFresh – Grocery Delivery(截图2)【图】HappyFresh – Grocery Delivery(截图3)

HappyFresh App DESCRIPTION

Need to buy groceries from supermarkets today? Clueless at picking groceries from the supermarket or fresh market? Looking for deals on fresh marts grocery shopping or food delivery to your home? Download HappyFresh now & enjoy a special promo on your first order!

HappyFresh is Indonesia’s leading online grocery delivery service. Shop from over 600 supermarkets & fresh markets across Indonesia’s major cities. Trained Personal Shoppers freshly handpick the best grocery items while our Riders deliver them safely to you & your family.

WHY USE HAPPYFRESH?

★ Easy to use & order
★ Over 5 million installs worldwide
★ More than 600 online supermarkets & fresh markets
★ Order in major cities: JABODETABEK, Surabaya, Bandung, Bali, Medan, Semarang & more.
★ Delivery from local stores: Grand Lucky, Lotte Mart, Lotte Super, Farmers Market, Superindo, Hypermart Online & more
★ Discounts & deals including free delivery for new users
★ Fast same-day contactless delivery

WITH HAPPYFRESH YOU CAN

★ Get access to exclusive vouchers & promotions.
★ Buy fresh vegetables, fresh fruits, drinks, organic food & household snacks – all in 1 order
★ Shop from popular supermarkets & speciality stores in your city
★ Leave notes for your shopper to add special requests or replacements to your order.
★ Shop conveniently from anywhere – from your home, the office, or on the road.

DAILY PROMOS, VOUCHERS & FREE DELIVERY

Save with exclusive daily vouchers & discounts. Check our app to see free delivery deals too. For new users, enjoy exclusive online shopping promos ranging from free delivery to 50% off. Install today to grab your first free online grocery fresh box delivery.

SUPERMARKETS, HYPERMARKETS & MORE

Shop from top supermarkets & fresh marts ranging from:

★ Hypermart Online, Lotte Mart, Lotte Super, Ranch Market, Farmers Market, Pepito, Lulu Hypermarket, Hokky, Prima Fresh Mart, Tip Top, Grand Lucky, My Super Indo, Hyfresh, Frestive, Pasarnow, Hero, Papaya Fresh Gallery, The Foodhall, Aeon Mall & more.

ONLINE GROCERY DELIVERY INDONESIA

Need some alfa? With HappyFresh you can shop food astro fast & get your sayur in a box delivery same day to your location point. With many stores such as Super Indo Maret, you can shop anytime, anywhere. Ordering the sayur online from the phone has never been simpler!

HOW TO ORDER

1. Download HappyFresh
2. Select your location & favourite supermarket
3. Choose the items you want to order
4. Checkout & select payment method
5. Your groceries will arrive within 1 hour!

Find out more about us at www.happyfresh.com

DOWNLOAD NOW – Grab your first free grocery home delivery astro fast!

Read more about our terms & conditions here:
Terms of service: https://happyfresh.com/terms
Privacy policy: https://www.happyfresh.com/privacy/

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HappyFresh Shopper & DriverDownload now! Receive customer’s grocery ordersShop for groceries at popular local supermarketsDeliver grocery orders around the cities on the same day.Chat with customers for a satisfying shopping and delivery service!What is HappyFresh!HappyFresh is the #1 online grocery shopping & delivery service, available in various cities across Malaysia, Thailand and Indonesia. HappyFresh partners with well-known retailers that provide customers with a variety of items to choose from at affordable prices.Join our fleet!Sign up today and start earning by shopping and delivering groceries to various households across Malaysia, Thailand, and Indonesia. Step 1: Go to:- Indonesia: https://bit.ly/3fX4GC9- Malaysia: https://bit.ly/3g1EzKK- Thailand: https://bit.ly/3dxsL0XStep 2: Fill in your details and we will contact you soon!

HappyFresh App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Dea

2023 : Many bugs happen during shopping, error notification appeared repeatedly. On payment process, it was said I had paid all, though I had not. And I have to repeat the shopping process from the start
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Hi, Dea! We are sorry for this inconvenience. Please let us fix it for you. Can you send your email and phone number through DM regarding this matter to our social media? Please reach us out at Instagram/Twitter @happyfresh_id so, we can look further and more detailed. Thank you!

Arif

Easy to use, lots of options. Good customer service.
----------
Hi Arif, Thank you so much for the compliment. Anyway, what did the janitor say when he jumped out of the closet? SUPPLIES! And you know you can get your supplies of our special offers and info on: Instagram & Twitter @happyfresh_id Facebook facebook.com/HappyFreshID Have a happy day!

Chris

Absolute nightmare. The shoppers just shop and send your shopping out whenever they want. There is an option to book a delivery time and its totally ignored. Happened to me 3 times now which is too much to be coincidence. Food ruined, mommy and time wasted, and there is no help from the support team. They say they'll educate drivers and that's it. Doesn't help with my ruined shopping.
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Hi, Chris Paleschi! We are sorry for this inconvenience. Please let us fix it for you. Can you send your order number regarding this matter to our email? Please reach us out at support.indonesia@happyfresh.com. So, we can look further and more detailed. Thank you!

Deb

it's a great convenient service a little frustrating at times when items you need are out of stock but the shoppers do an excellent job of offering other options. delivery is swift and generally always on time.
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Hi, Deb! We are sorry for this inconvenience. Thank you for the feedback. We will take your inputs as consideration. Stay safe & healthy!

Aldy

Really helped for groceries shopping, and if the goods not available, we can adjust the rates
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Hi Aldy, Thanks so much for your kind feedback. Your happiness is our goal! Do you know why Rogers and Stark fought each other? Cause they don't have one vision, unlike us here whose vision is to make you always happy! So let's keep up with us on: Instagram & Twitter: @happyfresh_id Facebook: HappyFreshID Have a marvelous day! :D

Jonathan

Annoying pop-up asking me to switch on notification to keep up to date with promotions, please remove this because it is useless and annoying to use the app.
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Hi, Jonathan! We are sorry for the inconvenience. We have fixed this problem on our newest release/updates. Kindly update your application and let us know if you still have any feedback. Thank you!

Andhika

The apps always show pop up to enable notificafion everytime i opened the apps and when i choose the stores / search the product. please disable it! i dont want to enable any notification!
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Hi, Andhika! We are sorry for the inconvenience. However, we heard you and we've already fixed this matter in our newest updates. Kindly update the application now and let us know if you have any more feedback. Thank you!

Kenny

Well since Happyfresh is shutting down in Malaysia I might as well write a review. Here goes. To give a bit of background, I've been using their service for over 2 years ever since MCO started. I'm happy to say it has been a pleasure to use it for that long. Even after we were allowed to go out, I still used this service (I've got no car). Sometimes hiccups like delays, missing or wrong items do happen BUT it's still an amazing service nonetheless.
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Hello Kenny, Your words and thought means a lot to us. It's our pleasure knowing that you've been using our services for over 2 years. Hope you're always happy and healthy!

David

Forces you to use the app instead of the website where it is easier to buy a lot of specific items. App also forces you to a specific store where in the past you can choose different nearby stores. Lastly the reactive elements within the app keeps changing the position of the screen with the top bar constantly moving and the buttons constantly popping in and out. A horrible UI/UX experience made by total idiots. Uninstalling.
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Hello David! We're sorry for the inconvenience you experienced, we had problems that caused you to be unable to shop through HappyFresh, but as of today, you can use the HappyFresh service again. Happy shopping!

Amelie

App and services for me had always been top notch, CS is/was very responsive until last week, when suddendly, my favorite supermarket wasn't available anymore. After a search on the internet, I read that HF was having difficulties. I hope it will survive the hard times, I have been using it twice a week for the past few years ! So I put 4 stars because of recent reduced service, but it would have been 5 stars 2 weeks ago.
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Hi Amelie, Thank you so much for the compliment! Like Jarvis that always provides all of Tony Stark's needs, we're always here trying to provide your #freshlyhandpicked groceries! Let's unite and be as strong as Iron Man on: Instagram & Twitter: @happyfresh_id Facebook: HappyFreshID Have a marvelous day! :D

Samad

An amazing platform for groceries. Amazing customer service and product replacement. However I would really like it if it was possible to get the refund in cash as I order from credit card and it takes time to process. But overall very good platform for all your grocery needs.
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Hello Samad, Thank you for your kind words. We're glad that our service has given you a good experience! And also, hello, it's me…~ I was wondering if after all this good experience you'd like to meet us on: Instagram & Twitter: @happyfresh_id Facebook: HappyFreshID Have a fresh-tastic day ahead! :D

Hazwan

for me using this service for a couple of times has not been great. late deliveries. most of the items not available. etc. there's always a problem with the order. its easier if I go out and buy it myself rather than deal with the hassle and dissatisfaction from ordering with HappyFresh. its suppose to make life easier but in reality it does not. I wouldn't recommended it. I'll give it another try another chance but i don't really have high hope that it'll be a great experience.
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Hi, Hazwan Hafiz Give us a chance to fix it! We always try to make an increase in service quality and customer satisfaction until our services have become better than before. If you have any problems please contact us via Social Media on Twitter: @HappyFresh_MY or Instagram: happyfresh_my. Thank you.

TK

I can easily choose items & compare prices from different supermarkets near me. You can even have your replacement preference (if it's out of stock, you can choose 2nd item, let shopper choose, or not replace at all. Best of all, I can check whether they have it in stock, rather than having to go there just to find out it is sold out or they do not sell the brand/item. The only downside is that the delivery slots are limited especially during the lockdown period (which is acceptable). Thumbs up!
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Hi Chia, Thank you so much for the compliment. Anyway, what did the janitor say when he jumped out of the closet? SUPPLIES! And you know you can get your supplies of our special offers and info on: Instagram & Twitter @happyfresh_id Facebook facebook.com/HappyFreshID Have a happy day!

Kanokwan

Application is easy to use. Only a few errors on price in some items which never been fixed after informed. Customer Care (email & phone) is attentive and responsive. Shopper service is caring. So far no issues with the shoppers pick up my items or find replacement. Delivery service is sadly getting poorer and poorer each time of my orders. Some orders have been delayed more than 2 hours or even next day due to delivery traffic management. High demands but not enough delivery contractors.
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Hi Kanokwan, Give us a chance to fix it! We always try to make an increase in service quality and customer satisfaction until our services have become better than before. If you have any problems please contact us via Social Media on Twitter: @HappyFresh_ID or Instagram: happyfresh_id. Thank you.

Maria

Not a good first experience with the app. During check out, it always failed to add credit card for payment (and I need to repeat inputting all credit card informations for many times, with no results. Very frustrating). To top it all, it always crashed every time I tried to access the help menu.
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Hi Maria, We are so sorry for the inconvenience caused. Please email us at mysupport@happyfresh.com or reach out via social media (Twitter & Instagram: @HappyFresh_MY) so that we can look into this matter further. We look forward to hearing from you. Kind regards, Lainy Your HappyFresh Team

Guest

It's a good app to help you to grocery shop when you're busy, lazy to go outside, or simply don't wanna spend more for buying more stuff than you've planned. Edit in 2020: I think the customer service should respond faster about the missing items. So far, I've had 2 cases like this. The shopper forgot to put some stuff in the package, but I still got charged. The 1st one happened last year, I tried to contact through feedback but I got no response. The 2nd one has been solved.
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Hi Hertiana, thank you so much for your updated review! We are so glad that your issue was resolved. If you face further problems, contact our support team through email and we would love to help you. Have an amazing day! Warmest regards, Eza - Your HappyFresh Team

Guest

Very useful apps! Downloaded it few months ago. Used successfully a number of times, during this difficult situation it has been an invaluable resource! I can edit the purchase anytime until the last minute it gives me. Also, the replacement options are brilliant. Great selection of supermarket available. The most importantly the English language option is vital. Thank you Happy Fresh. Very satisfied every time I use the service.
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Hi Tyan, Thanks very much for your kind feedback! We are so glad that you enjoy our app feature and the selection of stores for you to choose! We look forward to continuing to provide you with excellent service very soon. Stay safe and healthy! Warmest regards, Nana, Your HappyFresh Team

Guest

The search is not working. when u search the item, one by one, then the product is there. In a way. This apps push users to spend a lot of time, just to browse and come up with a shopping list. And to make matters worst the dates are always full since last month. I tried every day and in the process I noticed the items are out of stock so I had to remove from my cart and update with latest even then no delivery dates available. Very upsetting
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Hi, we are so sorry that your search bar isn't working and that there are limited slots and items. Currently, we are facing a huge demand; the stores are also running out of stock due to the Covid-19 situation. Please drop us an email us at mysupport@happyfresh.com so we can understand further. Stay safe! Kind regards, Eza - Your HappyFresh Team

Guest

The search function works better on the website. Luckily, the app and website are in sync. You just have to use 1x email account, otherwise promotional discount codes don't work. You can double check your shopping order and final total, to check out of stock & replaced items if you have not received a call. Check your bags whilst the driver is there, so you can return wrong items. Most of the time they arrive within the time-frame. Generally, the service is pretty good & convenient.
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Hi Olivia, Thanks very much for your kind feedback! We look forward to continuing to provide you with excellent service. Come back and shop your groceries with us again soon! Have an amazing day! Warmest regards, Nana Your HappyFresh Team

Guest

I rated the app 5 stars previously due to it being user-friendly. i'm changing my rating as it does not allow me to browse the goods available in the store. i had to key-in one by one the item that i wanted to buy - that is, if i remember each of the items. the app does not have any button that i can select to do any browsing. not even the categories!