Recently of may 16th 2022 the app will not open and continues to crash once it starts. If I do get it to start is will not allow me to login to any account. Waiting on a new update to fix the issues
doesn't open on my device at all. stuck on a black screen after letting it load for 10 minutes.
Update did not fix the issue. I have upgraded my phone and am unable to log in it still comes up with page not found. Even when it is uninstalled and reinstalled It has the same issue.
Doesn't work, I've deleted and downloaded multiple times and still receive page not found message .
This app is confusing and unusable. I just want to see my schedule for the day. I can get there, but I seem to need to click "attendance" and then add a filter. It also won't remember my login for more than one day, even when I check the "remember" box. I keep my credentials in LastPass (including a random 20 character password), so there's quite a bit of effort to login. And then it sequentially asks for permission to access the camera, files, and audio, which seems unnecessary, so I decline.
Not working! I have been using the app for 2 years now on my lg phone, no issues. Switched to a Galaxy S10 and it will not let me log in. I need it to work
When trying to log in will only display 'no page found'. Now will display nothing else.
This app worked for a short period of time, and now when I launch the app I get a "No Page Found" message with an image of a sad little office of cubicles. Customer support has not been helpful and I'm stuck with having to use the iClassPro website to account for services rendered by me at the swim school where I work.
Constant need to login (sometimes ten minutes). Slow to usec to manage classes.
Not working on tablets, got the iclass pro app for clients opening just fine on this tablet, but the staff portal app will go black screen on this tablet and any fire tablets that have it side loaded.
UPDATE: I got the new version of the app, and it works fine now. Same as the website version, but easier to access since it's an app and I dont have to save a link in my bookmarks. Downloaded it and was never able to open it because it kept crashing
Sorry for this inconvenience. We have fixed the issue. Please update to the latest version on the Play Store.