App REVIEWS
Some information is missing like miles per day
Nice
Garbage
My experience using the Matrack ELD has been super impressive. I am able to ciew my truck's activity and the driver's location in real time. Apart from the clarity of usage details provided in the manual, I am particularly satisfied with the prompt response of the support team and their communication skills. I want to particularly give a big shout out to Rachel for her help and guidance with navigating the usage process. I recommend Matrack for anyone who is still unsure about what ELD. 5 Star
Rachel is good person
Very good customer service, very responsive and perfect for truckers. I recommend!
My experience today was very helpful and the agent was professional and understanding to my needs. Great job!
Works really well and connects right away to truck.
Easy installation and easy to use. Best bang for your buck!
*HOS RULES UP TO DATE (including split sleeper birth automatically applied. educate yourself before attempting to use this function) *PHONE ACCESIBLE *EASY CONNECTIVITY *AFFORDABLE The one thing that is a hassle is the "unidentified events" section. All in all it is a small inconvenience. Anyone who says that there is no split sleeper birth function doesn't know how to use it. The app/device automatically applies the split if the rule is followed properly
Not a good experience with customer svc + the eld failed me when I needed the most...
At first I thought it was a great deal. Stop do not use this service. VIOLATION VIOLATION VIOLATION Constant issues. Going with a different company. Constant clock calculations after 34 hr resets are wrong. Location of dvir are set to home terminal. Not automatic GPS input. ALL OFF DUTY SET TO HOME TERMINAL! Do not use this service. If you get inspected you're screwed. I WAS IN OHIO AND THE GPS POSTED A VIRGINIA LOCATION.
Non compliant with new HOS. No split sleeper birth option and there's no way to run on recap hours. App doesn't let you upload BOL for DOT. It's a great entry level eld but not as intuitive. No fuel receipt or info upload for IFTA. And when you call customer service they never pick up just call you back. If you're just starting out this is a great eld but as your business grow it's doesn't allow the necessary options to accommodate your growth.
What customer service are people talking about when you have to que for a call back.
Excellent for New Authority. Affordable, simple and not glitchy. I only wish that they would incorporate fuel option so when you fuel you enter the price and gallons. So when you download the IFTA report it will have all your info without the need to view receipts. Also it should let you change duty status after 10 seconds of no movement. And while in PC I shouldn't get a notification about HOS violation on my 14hr. But I wouldn't leave for any competitor because it's very simple. Thanks 👍🏽
I love the service they provide
I love the app and the control it give you over your Logs... what I don't like about the app is , you have to give them permission to manage your phone call your contact & Grant access to your photos and media... if you don't give them permission to manage your phone call or access your photo or media it would not let you log into the app
I loved the app,Worth trying!
Highly recommending
We really appreciate this system. All the information is accessible and well organized, and has freed us from paper logs. Easy on the budget, and Customer Service is available 24/7 in case we have any questions.