Mercado Libre: Compras Online

best delivery. if the app will be in English its better

Open market operations that are very efficient. Easy to asses and fast growing in all areas of products offering.

It is impossible for a tourist to make purchases. Identity cannot be verified in any way. Not even with passport, I mean TOTALLY nothing can help. . p.s. Dear Mercado Libre, right today I can not change my opinion about your market place. Please contact me when you can solve the problem of identity verification using documents that are used around the world, include your laws. . PPS. also you can not change a direction of delivery (oh yes, I made 3 buying before block)

ENG: Although, this app is good; it has to allow to user to click on links on iOS and Andrid Devices. • SPA: Aunque, esta aplicación es buena; tiene que permitir al usuario poder dar click en los enlaces en dispositivos iOS y Android.

Horrible customer service. There were two packages that I ordered but were never delivered. They were returned to the seller due to a problem Mercado Livre caused with my address. I called customer support multiple times, and they always passed my case to someone else. I could never log into the portal to view my case because I needed a form of Brazilian ID that I don't have yet. If you can't offer me a refund, you shouldn't have let me buy the products in the first place. I've lost over R$1000

Still great a marketplace, but very frustating experience while trying to post feedback on purchased products. App keeps restarting or aborting feedback editing while taking photos. Using a moto one hyper.

ENG: Although, this app is good; it has to allow to user to click on links on iOS and Andrid Devices.•••SPA: Aunque, esta aplicación es buena; tiene que permitir al usuario poder dar click en los enlaces en dispositivos iOS y Android.

great app! I often trust in the quality of products i bought. I trust in the security the app handles to avoid scams. Thank you!

Don't use. Warning this not like ebay or Amazon. Untrustworthy. Return Purchases from foreign countries (China) are a nightmare. The international countries want to negotiate a return.. 😡 Definitely would NOT recommend if you are an expat.. This includes Mercado pago .. The return system is just awful. The communication with representatives untrustworthy. I got problems resolved with the help of my US credit card people.. This service is NOT equal to PayPal or Amazon.

it's fine and simple to use for shopping

It's a Great shopping app. They only HUGE downfall is you have to be careful with when looking for high end brands; most of the merchandise being sold on here are clones.

***Por Favor lean estoy antes de ordenar!***Its ok unless they send you the wrong item. I'm disabled and live in a small town. the next town is about 25 minutes away and they want me to go to the next town for a return. why should I be the one to go out of my way for there mistake? no they should have someone pick up the item with a label printed for returns. do better mercado libre! be like Amazon even though your not. I miss Amazon but they don't have the items I need. Me voy con amazon Mejor!

I made several purchases initially with no issues whatsoever but after that my account was suspended with no customer service available to resolve the issue. They keep asking for ID but the system does not recognize it. Hence, I can no longer use the service. I was using this as well as Amazon. Sometimes the prices are better here and sometimes on Amazon. It depends on the outrageous import fees. I found an alternate means to make my last purchase with the vendor.

Everytime Ive contacted Customer Service, I have always received the help and solution I need. Plus, MELI Plus is worth it!! Free Delivery and more streaming services for a very affordable price! ⭐👏⭐

No way to verification documents. I use the app 2 years. And right now I see the verification documents screen and I CAN'T verified! I try four of five times. Also 4 of 5 times I can't make a photo of document. Just loading spinner without buttons. Ok, I got it. Moved to Amazon app instead.

The app is not bad, but the company is very, very bad, you pay product and after that they send you the product when they want and you can do noting, even you can't make complaint about shipping.

The website is very buggy. When something goes wrong there is no number to call. If everything works then fine. I ordered something and placed the delivery address. The correct address was verified on the receipt only for the system to change it to an old address when it was actually shipped. I woll think twice before ysing this site again. Unreliable!

Used to be great. Now it is appalling. I have had so many experiences recently where they have made errors and I have had to pay, or of buying what turned out to be useless junk and them not allowing me to return it, my list goes on. Now they have frozen my account with no warning and won't allow me back in (I need to return items) unless I provide the most intrusive photos, selfies, personal documents... for SHOPPING! Unbelievable!

I have been shopping at ML for years and enjoyed it. It was easy to be reimbursed for an item returned. When I was given a credit, I used it to pay my next order and it was easy, the system automatically applied the credit. Now, the system requires me to take a photo of my passport then tells me it can't access my photo because of a permission issue. I was not able to correct this permission issue. I never managed to use the credit so it looks like I lost it. :(

The app's language is in a weird mix of spanish and portuguese, and I couldn't find a way to change its language to only portuguese. Besides that, it works fine but it's a not so good store to buy retro video games, considering the prices and the fact that they are unable to eliminate the selling of pirate software/copies, or at least give a good way to filter this kind of results. The bad pricing is on the sellers fault though, not the website or app.