App REVIEWS
Very Disappointing Experience...My son study in SS Kazhakoottam and whenever he did video call, it goes blank screen and sometime I see his face but it is so blurry and so distracted !! Very Bad Experience, I used this app from my home even on FTTH Connection with 500 Mbps Speed but very Disappointing ...
Audio issue is there plese reslolve this ,voice is not audible,
Don't deserve any rating, my son is in SSK Korukonda..with lot of hopes have tried morethan 10 times to get this working. They could not it worked, recharge is complete waste.
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Please accept our apologies for the inconvenience caused. We request you please share details of your issue with support@mipsoft.com. We will resolve your concerns with priority.
Very bad quality
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Hi, please elaborate your concern along with your order ID at support@mipsoft.com so that we can get your issue addressed.
Very happy with the app. Before we could only speak with audio calls to our daughter now this app has made it very convenient for us to talk to our daughter with video call.
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Thank you so much for your review!
This app doesn't deserve a single star rating. I installed this app for my son at SSK Kerala. We tried this app 6-8 times and we couldn't never hear him or see him during the video call. What we could see is a pure black screen and hear lots of background noises. It just eats up your balance amount. This app requires the weirdest permissions. It needs access to the nearby devices to make a call. The user interface is pathetic and crashes often. I used this app in 4G and 200mbps FTTH connection.
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Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at support@mipsoft.com so that we can resolve the issue.
One of the worst app. Can't hear any thing from my ward.
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Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at support@mipsoft.com so that we can resolve the issue.
Always hangs and does not connect .i have the best internet connection and 8gb ram phone but it get hangs up worste app
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Hi, We would like to chat with you with regard to your experience with us. Can you provide us with your customer ID at rohanprabhu23@gmail.com so we can reach out?
Very good app to students communicate with parents. Less Man power app.
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Dear User, thank you very much for sharing your valuable & useful feedback. If you have other feedback or suggestions, please write to us at rohanprabhu23@gmail.com. We would love to hear from you!
Very bad experience, video call experience is very bad the video will not be clear (even in speed wifi) sometimes audio is also not very clearly audible. So please don't install this app, it is a very bad app
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Dear User, thank you for your comments and feedback. We would like to support you with this issue and so we’d appreciate it if you could write back to us at rohanprabhu23@gmail.com.
Many times not connecting to call after ringing and vedio qhality is very poor Really not like this App usage
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Hi, Video quality and connection are dependent on your internet connection. For any assistance, kindly contact us at rohanprabhu23@gmail.com
Payment debited from bank account but in mips shows payment failed. Need refund. (Payment issue solved instantly. Thanks much)
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Dear User, Your issue has been resolved.
Great video quality, fantastic experience.
Brilliant solution. Had problem with receving calls on mi phone but customer support has given solution very fast
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Hi, thank you very much for your feedback.
Important features like conference is missing...if not good app
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With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.
Overjoyed to be able to communicate with my child via video call. Great initiative during covid
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Thank you for downloading our app! We will keep working on it!
Can we send messages to child..please add texting and voice notes to app..will be more better
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Hi, We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!
Please enable video conference call. Otherwise app is very good
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Dear User, Thank you for your suggestions. We will try and incorporate them upcoming versions.
Very helpful especially during covid. Excellent choice by school
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We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at rohanprabhu23@gmail.com! Have a wonderful day!
Can't receive the call.. I can here the incoming call ringing but can't connect as no icons appear to receive or even cancel the call coming in. Very dissappointing experience..no wonder the ratings are soo low
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Dear User, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at rohanprabhu23@gmail.com so we can help resolve this issue. Thank you.
