INFORMATION

Updated:
BundleID:
com.mothercare.mena
Version:
1.22.73.9191
Category:
Shopping
Required:
Android
Rating:
Publish:
2023-10-09
Price:
Free
Developer:

WHAT'S NEW

• Bug fixes
• Made easier and more convenient to use
• Now available in UAE, KSA, Kuwait, Qatar & Egypt

Mothercare MENA App SCREENSHOT

【图】Mothercare MENA(截图1)【图】Mothercare MENA(截图2)【图】Mothercare MENA(截图3)

Mothercare MENA App DESCRIPTION

Say hello to one-handed parenting made just a little bit easier! Mothercare has launched its brand-new mobile app! You’ve come to the baby and kids needs experts for all your babywear, kidswear, toys, nurseries, home and travel essentials, plus all of the go-to brands you love!

As busy moms, we know the importance of shopping for your little ones with speed and convenience without sacrificing the best for your kids. And because your time is so precious, we are absolutely delighted to bring your favourite baby and kids store into the palm of your hands!

Here, moms and dads can easily:

• Enjoy shopping for everything your little ones need, all at your fingertips.
• Easy navigation and advanced filtering let you find your items in only three clicks.
• Convenient payment options, including Postpay: your buy now, pay later solution.
• Choose speedy home delivery that comes with sanitized packages, or select ‘Click & Collect’ and pick up your items from your preferred store at your convenience.
• Create your own personal account for an even easier shopping experience time and time again.
• Wish list and save your favourite items and buy them later with just one click.
• Be the first to know about all things Mothercare; receive notifications with our latest news, collection launches, promotions, sales, and more.
• Enjoy exclusive deals on the app.
• Receive further discounts: get an extra 20% OFF your entire purchase when you shop on the Mothercare app.

So there you are. Effortless shopping: click, select, done. Faster than a nappy change!
Need we say more? Download it now!

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Mothercare MENA App DOWNLOAD

Free DownloadGoogle Play

App REVIEWS

Khadiga

it freezes some times and slow
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Hey, thanks for writing a review. Sometimes, the app may be slow, but such instances are rare. If it happens too often, please let us know at MCMobileApp@alshaya.com . We'll have things investigated.

Sarah

App doesn't work at all.cannot proceed for payment..so can't order as well..worst experience
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Thank you for your review. We apologize for any inconvenience you may have experienced with the Mothercare MENA app. We appreciate your feedback and will work to improve the app. If you have any further concerns or issues, please don’t hesitate to contact us at MCMobileApp@alshaya.com . Thank you for choosing Mothercare MENA.

Muhammad

app is very slow and hanging sometimes. need improvement
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Thank you for your interest in our app & the inconvenience is deeply regretted. Can you clear the data as well as cache and restart your device? For better assistance, please share the difficulties you are facing with MCMobileApp@alshaya.com.

Nouran

I really love it, i got my order in time . But the only bad thing , is that i received one of the dresses with alarm tag. As someone forgot to remove it and i had to go to the shop
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We're delighted to hear that you love our service and that your order arrived on time. We apologize for the inconvenience of receiving a dress with an alarm tag. We'll make sure to address this issue to prevent such occurrences in the future. Thank you for your understanding, and we appreciate your feedback.

Amr

easy to use and navigate through
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We're always working hard to improve the app. Thanks for your download and feedback.

RsDarlin

Worst delivery service no one responding regarding order status they used change delivery timing in tracking system
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Hi, please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your order number at MCMobileApp@alshaya.com and we promise to get this resolved quickly.

Ibrahim

really really bad! the app hangs,freeze and crash alot. the notification will never take you to the item or category it advertising for directly. i faced a problem with the favourite section, i can't add any item cause it says i have reached the maximum (200 items) while i only have 34!I logged out and in,uninstalled the app and reinstalled,tried another device items disappear of the cart with no justification or alert! and just now i suffered to checkout! it keeps taking me back to the cart.
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Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at MCMobileApp@alshaya.com with your contact details and relevant screenshots.

syfar

I have been trying to sign in since few weeks but it says that my account is blocked, I even called the customer service and they advised to create new account on first place I don't know why it was blocked for what reason second the customer service advice was not making sense, instead of solving they are just getting rid of customers.
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We'll look into this issue for you. Please send us a note at MCMobileApp@alshaya.com so that we can follow up.

Amira

it is great app, however, unfortunately it doesn't deliver to the sustainable city which is very surprising and that made me rate the app only 2 stars. Mothercare should deliver to all areas in Dubai.
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We'll look into this issue for you. Please send us a note at MCMobileApp@alshaya.com so that we can follow up.

Aimay

app is great and so are the filters but my gosh it gets sooooo stubborn at times and doesn't accept the correct password. jsut won't sign in and give errors. the many times I've had to change my passport to satisfy this app. the same password would work on the website. but the app would keep rejecting saying wrong password.
----------
Hi, we are sorry that you're having issues with the app. Can you write to us at MCMobileApp@alshaya.com Kindly include a description of the issue you are facing, your Android version, and your app version? We will investigate immediately & solve the issue.

Krisha

Your app is refusing to pick up my location for home delivery even though the location can be found on the map. Please fix the app instead of asking for screenshots. You've got multiple complaints about the same issue.
----------
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at MCMobileApp@alshaya.com with your contact details and relevant screenshots.

Amira

this app has always been my go to app when i needed something baby related.. but unfortunately it has become sooo slow and keeps crashing all the time.. really all the time.. which makes it totally unsuitable for a busy mom's life. i hope this gets fixed because even when trying to order through the website the same thing keeps happening. i have no time to go shopping in stores and this app was my saver but unfortunately seems like not anymore
----------
Hi, we are sorry that you're having issues with the app. Can you write to us at mcmobileapp@alshaya.com. Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.

Iman

the app is always getting stuck and takes too long loading. also when I enter a product page and go back to the browsing page it returns me all the way to the top of the products. needs more work.
----------
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at mcmobileapp@alshaya.com with your contact details and relevant screenshots.

Mirna

Its too poor application as its soo slowly and always reload from the beginning page, so I lose my shopping plan. It wastes my time because of the slow performance and the reload. If I go to the farthest branch in the country, it will be much easier than this application.
----------
Hi, we are sorry that you're having issues with the app. Can you write to us at mcmobileapp@alshaya.com Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.

Kholoud

There are Alot of technical problems. Slower than website. Always problems when adding products to the shopping cart.
----------
We'll look into this issue for you. Please send us a note at mcmobileapp@alshaya.com so that we can follow up

Alaa

would suggest to upgrade the application as it has many bugs, for example every time i click on item and i want to return to the previous page, it returns me to the beginning of the page rather than the same place i was in during my search, this was annoying because every time i had to scroll down searching for the place i stopped. and during payment it wont let me select my own location it keeps going to the selected area needs alot of enhancements
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Hi, we are sorry that you're having issues with the app. Can you write to us at bootsmobileapp@alshaya.com Kindly include a description of the issue you are facing, your Android version, and your app version. We will investigate immediately & solve the issue.

Lama

Navigation between the items is very slow. once you check any item and return back to continue shopping, app forces you to start from the top of the list. any programmer should be able to fix this issue.
----------
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at bootsmobileapp@alshaya.com with your contact details and relevant screenshots.

Ahmad

app is very slow, and search will go back to start after opening any product. very bad experience and too much time consuming. SORT BY DISCOUNT option is also missing

Sara

- can't use the gift card from the app ! - offers shown only in offers tab while products are in original price in other places !! - scrolling and pagination are horrible !!! - back button takes you to home page most of the time - crashes a lot The app really needs a lot of updates and bug fixes
----------
Please clear the data and cache for your app by going to your phone settings. This should resolve your issue. In case you are still facing the problem, please contact us at mcmobileapp@alshaya.com with your contact details and relevant screenshots.

Fatimah

Very slow app, the images are loaded from the start when you go back after adding an not from where you left. The prices are going higher after adding the items on the bag as a result of lower discount percentage! I expect things could be cheaper after a while..but seems the AI let them know what you are planning to buy so they increase it. disappointed.. بطيء والصور يحملهم من البداية بعد اضافة المنتج يضيع وقت عشان اوصل للمنتج الي كنت عنده .. والاسعار ترتفع في السلة بدل ما تنزل ، التخفيض يقل.