Mouwasat Hospital

Always signing me out even if I put a code and enable code signing, it takes me out again!

Every time giving me an error that I have to disable the development mode in my phone, but tried to search on my phone about this feature which is not available

Very bad...should be zero star for the app...Could not give zero. Installed New version and updated, not working showing error message 'failed to initialize the application' very bad

The worst application. All the time gave error "failed to initialize application" tried uninstall and reinstall more than 5 time with no luck

I'm unable to login because the SMS is not coming.. I went to customer care and they asked me to call the number and I did twice with no progress. Please advise how this can be solved

Two factor authentication does not work. It used to work before but not anymore. Moreover, you should have a support email or contact that we can reach out to rather than having the appointment number. I need someone to fix the issue reported not making an appointment!

I had the app earlier and worked absolutely perfect but new doesn't even allow to register. Returns back with error phone number not found in hospital records.? Worse thing is there isn't any options available to enter phone number

قبل التحديث افضل بكثير الان كل مره لابد يمنعني من الدخول ويطلب حذف Cache من الضبط The previous version was much better compared to that one... evey second time it will show erro which will require to delete Cache from settings and sometimes will not respond unless I uninstall and reinstall again Dears IT take an action....

Application doesn't start most of the times. When try to open app, it says to update even if the latest version is installed. OTP doesn't receive. There are many issues in new app. It was better before.

The application doesn't even start. Always get the message " failed to initialize". Still getting the same message even after updating the App. Tried uninstalling and reinstalling, but didn't work either.
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Dear Customer. Kindly update the App to the latest update.. Kindly delete the cache from: Setting - apps - storage - delete the cache

Not able to even register...after entering all details, pop up shown wrong mobile number...tried with new app but still cannot log in...this is happening since more than 2 months now...

I can't log in, the provided credentials are incorrect this massage appeared when I was trying to log in. Already i updated the application to new one's.
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Dear Customer. Kindly re-Register in the new app and you will find all your medical data

need to improve the login issue with the app. no need each time to use the app. to put my details and wait for the otp to open it.
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Dear Customer. you can create a passcode to enter to app without having to wait for the otp

1. Installed the application and it gives an error message; "failed to intialize application." Device; Galaxy Note20. 2. Earlier, with the previous version, update created additional version and leaving the previous version in the device which caused conflict and this hasn't ever happened with any application I ever dealt with during the past 10 years. Is this a sign for something? 3. For early versions, why multi-device login to same account simultaneously is not allowed? Dad-son, wife-husband

Why this update added additional mouwasat app instead of updating previous? So now I have two same apps one which is still old not working still requesting update. Appreciate your quick response. I already removed previous app but it should be automatically during update.
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Dear Customer. Kindly use new app and make sure updating your mobile to the latest update

I can't log in it keep saying that my number is not registered although I do have a file.. I can't see my data anymore!! Very bad update please remove the new one it's not working as it should!
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Dear. You must register in the application and you will find all your data

Does not work after the update. Says mobile number does not exist! Edit: to developer: mentioned issue is actually during registration, it says no mobile is registered to my ID
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Dear. You must register in the application and you will find all your data Please provide us with your phone number associated with the file

Before I used to login through my email I'd and take appointments. Now after the update I have to use my iqama no. Which is not linked to my mobile no., so I am locked out. It's really pethatic.
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We are sorry for that but to keep your information confidential, you must register with the iqama number and link the mobile number to the file. We happy to contact us by unified number (920004477) or by twitter customer care to help you

This update got lots of bugs it's not syncing with s22 ultra, everything it's says update your app, wifi not working error. GUI is improved but overall speed is compromised

Best Application,it's a user friendly. Best point it's ease to manage Booking appointments and easily retive archive data of patient medical information.