INFORMATION

Updated:
BundleID:
com.mrusta
Version:
3.9.5
Category:
Lifestyle
Required:
Android
Rating:
Publish:
2022-08-09
Price:
Free
Developer:

WHAT'S NEW

Minor Bug Fixes

Mr Usta App SCREENSHOT

【图】Mr Usta – Home Services(截图1)【图】Mr Usta – Home Services(截图2)【图】Mr Usta – Home Services(截图3)

Mr Usta App DESCRIPTION

Mr Usta makes it easier to get jobs done in and around your home, saving you time and money. Clean, fix, move or renovate in a few clicks and with peace of mind.

Founded in 2015, out of the need to simplify the process of finding trustworthy and affordable skilled professionals. Mr Usta uses smart technology to match you with home service professionals (aka Ustas) that they have vetted and reviewed by customers.

*Usta in Arabic, Turkish and Farsi means an expert or craftsman; a guru so-to-speak.

How It Works:
You can choose to select an Usta based on their rating, reviews and experience, or let Mr Usta match one for them. We provide both, quotes-based and on-demand booking options;

-Book Now:
An on-demand booking option with fixed prices, that instantly matches customers with our most trusted Ustas. This is suitable for customers that want convenience and peace of mind, above anything else.

-Get Quotes:
An option to receive multiple quotes from various Ustas and negotiate price via a built-in chat technology. This booking option is suitable for customers that are not in a hurry to get the job done, prefer to compare quotes from various professionals and assign the Usta themselves.

Top Services:
– Laundry
– Cleaning Services; maid, deep cleaning furniture cleaning
– Handyman
– Moving/Shifting
– Painting
– AC Maintenance and Repair
– Carpentry
– Plumbing
– Electrical
– Landscaping
– Kitchen / Bathroom Renovation

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Mr Usta makes it easier to get jobs done in and around your home, saving you time and money. Clean, fix, move or renovate in a few clicks and with peace of mind.Founded in 2015, out of the need to simplify the process of finding trustworthy and affordable skilled professionals. Mr Usta uses smart technology to match you with home service professionals (aka Ustas) that they have vetted and reviewed by customers. *Usta in Arabic, Turkish and Farsi means an expert or craftsman; a guru so-to-speak. How It Works:You can choose to select an Usta based on their rating, reviews and experience, or let Mr Usta match one for them. We provide both, quotes-based and on-demand booking options;-Book Now: An on-demand booking option with fixed prices, that instantly matches customers with our most trusted Ustas. This is suitable for customers that want convenience and peace of mind, above anything else. -Get Quotes: An option to receive multiple quotes from various Ustas and negotiate price via a built-in chat technology. This booking option is suitable for customers that are not in..

Mr Usta App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Tarek

Too bad shifting service, they came for 2 bedrooms only 3 labor, lack in tools of wrapping, not flexible to resolve the issues, not receiving the instructions in positive attitude, the shifting was cancelled in the day of shifting and replaced by other company.

Elias

I'd give this app 0 stars if I could. After giving them a second chance after a terrible service in January they just prove themselves again as being a terrible service provider!

Syed

The app keeps crashing even after I reinstalled it

Songyi

Watermark dry cleaners LLC, bad service+rude. Never come for pick up/delivery on time and when complained I got shouted "Stop saying 48 hours! You're not ordering 500 AED laundry! It's just 35 AED! Just cancel it!" Usta, 1) don't put deceptive ads. 2) don't mistreat the customer for requesting the service as per your confirmation.

Pure

App registration fails, not receiving sms.

AHMAD

Worst service provider ever. You book for 1 to 3 they will not come then you will drive to meet them in another area to drop the laundry. Why because you paid and you need it done. Then pick up time all the drama in the world. They will not come on the agreed time and your weekend plan will be up to them it is 9pm and still waiting. I forgot they have poor customer service, they are rude and they blame each other for the mistakes instead of fixing it. Horrible terrible Service Provider

maggie

Terrible service. Delayed pick ups and ridiculously delayed drop offs. Laundry not even in good quality. Damaged washed items. I'd rather pay more for a better service.

Mark

No quality control and very poor service

Mina

At beginning the services were perfect then they asked to raise the prices and we agreed as we receiving good quality of service, after this raise everything is going so bad with no customer service to act to mange and control the quality .. So not recommended

Guest

Inexpensive but laundry loses something almost every time.

Guest

The services are degrading every day . I have had bad experience with the customer centre and the pick up guys . They lost one of my clothes last time and they made me follow up for 14 days before any action . Nowadays they take 2 days to pick up clothes and at their own convenience . I would not suggest this app to anyone .

Guest

Too many issues. First the ustas don't read your requirements properly they just keep sending offers. Second, they're so expensive, 80% of the time you will be offered double the market price. Third, the app keeps crashing atleast 4 times before I can access it. This could be a great platform but it's so disappointing :/

Guest

Terrible app. My supplier WAH technical was absolutely incompetent and had no clue what I was talking about. I even sent them photo's of the door that needed fixing. Poor communication skills. Zero urgency. Zero competency. Uninstalling.

Guest

The app never fully picks up the orders placed at the first go. I've only used their bulk laundry service and everytime my clothes come back and items are missing. Without exaggeration it happens 'everytime' . You have to babysit them on how to run an aftersales check. This consumes most of my week running behind my clothes that never make it back. The staff keep saying human error and I keep paying a price for their errors. I'm going public with this.

Guest

Very disappointed with service. We ordered Bed Linen N Towels cervice, our White Blanket from IKEA got yellow and even we returned back and almost more than week nothing returned. Also few towels damaged and spoiled, which we did not highlighted. I will not suggest to use Laundry services. And guess we charhed for service.

Guest

Not even one star. They dont have services all over UAE as promised. Cheaters. Never trust them. I got a promo offer for 10kg laundry. I live in Sharjah. When I call Mr Usta team they told me that they dont have laundry service in Sharjah. Isnt it cheating? But this info should be given by the one who speak over phone. For getting Mr Usta service should I change my residence to Dubai??? Very great T&C policy. I dint know that Sharjah emirate has this drawback.
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Hi Faizal, We have more than 100 service categories. We only work with companies that have official trade license. If there isn't a company in your area for a specific category we can't serve that location. As mentioned clearly in our T&Cs our service is depending on the available ustas. We are happy to give you laundry service & discount in Dubai.

Guest

both service requests were rejected, "out of service area" !! i love in Abu Dhabi - Khaledya area. apparently they don't cover UAE as they claim in the description, they only cover Dubai, waste of time.
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Hi Karim, We only work with companies that has official trade license. We also have more than 100 categories on our platform. If there isn't a partner company servicing your area with official trade license we can't give the service. We are a platform not service provider. In which categories are you looking for service?

Guest

great apps but call options not good

Guest

Worst service, I used the laundry service and most of the clothes was smell bad and stains was still there, they just fold the laundry and delivere it, when I sent to the customer service they told me you can chose not to use our services again

Guest

A total waste of money and time!! If you order their services, in return only accept scam artists trying to extort as much money as they can...