INFORMATION

Updated:
BundleID:
com.oncaremobileapp
Version:
2.1.3
Category:
Health & Fitness
Required:
Android
Rating:
Publish:
2023-11-27
Price:
Free
Developer:

WHAT'S NEW

NEW!
You can now access documents shared with you by your agency. Just tap on the Settings tab and tap the new Agency documents button.

IMPROVED
When you're checked into a long scheduled visit, we've eased restrictions on marking off medications for a block of time (e.g. Morning medications).

If you’re ever thinking of a feature you’d love to see, issue you’ve encountered or just want to chat, email us at support@weareoncare.com

OnCare App SCREENSHOT

【图】OnCare(截图1)【图】OnCare(截图2)【图】OnCare(截图3)

OnCare App DESCRIPTION

OnCare helps care workers spend less time on paperwork, and more time on the things that really matter – delivering high quality care to clients. Read more to find out how OnCare can help you.

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VIEW CLIENT INFORMATION
Easily-digestible client information is available on the client’s profile, including address and property access details, as well as the client’s daily routine, interests, and everything you need to deliver high quality care.

REPORT ON VISITS
No need to check times and dates, or think what to write for each visit. With OnCare you can check in, select the activities you helped with, leave notes when necessary, and check out again, all in just a few taps.

KEEP EVERYONE INVOLVED
Instead of locking the important information about your care visits on a piece of paper inside the client’s home, OnCare lets you share those visit reports with your Agency, and with friends and family of your client (with their permission). Everyone can stay informed and involved with the client’s care, helping the client to reach their desired care outcomes.

If your agency isn’t using OnCare yet, send them to our website – www.weareoncare.com, or get in touch with us at support@weareoncare.com and we’ll try to make it happen.

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OnCare App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Guest

Lack of client support could be better
----------
Hello, we're sorry to hear our support didn't meet your expectations. If you raise an issue via our app or contact us on support@weareoncare.com we aim to reply within 1 hour during working hours, or within day on evenings and weekends. I could not locate any specific contact from you, but I do hope we can improve things for you moving forward.

Wayne

This app sucks I've been trying to log in for the past 2 months and I can't even do that , I think the update is lame ,it worked well before the update but
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Hello Wayne. I tried to find your name amongst our registered users, but was unable to locate you. Remember, to use the OnCare app you will need to be invited by a care provider, who will create a login for you. Please do get in touch with support@weareoncare.com so we can help you get logged in or set up on the platform.

Jason

Down loaded app,unable to reset password,as when pressed forgotten password it does nothing?????
----------
Hello, thank you for your feedback. In our latest release we've (hopefully) resolved this issue by giving a larger area to the 'Forgot password' section so it's not so fiddly to get to. Please do let us know if things are better in the latest version, or if not please do get back in touch with us via support@weareoncare.com

Amanda

Forgot password doesn't work for me
----------
Hello, thank you for your feedback. In our latest release we've (hopefully) resolved this issue by giving a larger area to the 'Forgot password' section so it's not so fiddly to get to. Please do let us know if things are better in the latest version, or if not please do get back in touch with us via support@weareoncare.com

Fardusa

Very good
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Thank you, glad to hear you're finding the app to be useful.

hayder

very good app
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Thank you for the 5 star rating. It's always great to hear that our app is helping people.

sam

The app is logging itself in and out of calls .Recently it glitches a lot. I have reinstalled it but same problem.
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Hi Sam. Sorry to hear you've been having issues. If the app is ever in a confused state and you do try an uninstall and reinstall, make sure you clear the cache and data first - Android phones sometimes hold on to app data for up to 24 hours after they're deleted. To do this visit Settings > Apps > OnCare > Storage, then clear cache and data.

Simona

Pore conection
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The app should work offline, so shouldn't require a strong connection, but do get in touch with us at support@weareoncare.com if you ever have any other issues.

Guest

Lately I have been having difficulty launching this App. It takes about 2mins before it opens. What could be the problem
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Hi Tessy. It may be due to the speed of your device or internet connection. We've released a number of new versions of the app since this review, so hopefully the issue is no longer present.

Guest

App is brilliant. Used to have to mess about with paper notes but now I can just speak into my phone which makes it much quicker. Also love the alerts back to the office.
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Thanks for your review - so glad to hear OnCare is helping to make your job easier!

Guest

Great app
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Great review! 💪🏻

Guest

I love this, great idea.