INFORMATION

Updated:
BundleID:
com.onlinebooking.sbstc
Version:
3.0.1
Category:
Travel & Local
Required:
Android
Rating:
Publish:
2019-12-10
Price:
Free
Developer:

WHAT'S NEW

Bug fixing

SBSTC App SCREENSHOT

【图】SBSTC – Online Reservation(截图1)【图】SBSTC – Online Reservation(截图2)【图】SBSTC – Online Reservation(截图3)

SBSTC App DESCRIPTION

This is the official android based apps for online Reservation of seats in SBSTC buses. It is very user friendly and takes only a minute to book a seat.

Step 1: Run the Apps in android phone or tab

Step 2: Start type your journey source, the system will automatically prompt with the available stopages. Type and select your destination likewise. select your journey date and time. Press the Search Button

Step 3: The system will display a list of available service based on your search criteria. Select your preferred service.

Step 4: If you have not yet logged in just login with your existing online login credential. If you are a new user please signup. Note that, you may also use your apps login credential for online reservation using your desktop/laptop or even mobile browser(http://www.online.sbstcbooking.co.in)

Step 5: Select your preferred seat, Blue stands for unreserved seats and grey stands for reserved seats, if you select, it will turn orange, Press on the confirm Button to proceed

Step 6: confirm the travellers age and gender and proceed for payment.

Step 7: on successful booking you may receive an SMS. you may also download the .pdf file of the ticket from Future Booking option by clicking on the ticket number.

You may also cancel a ticket from future booking option as per cancellation policy.

Terms & Conditions
– Travellers willing to buy online tickets are advised to use a valid bank account to make the payment.
– Online payment of Bus Fare and reservation charges can be made, using the following modes: • Net Banking.
– Debit Card (VISA, Master, Maestro).
– Credit Card. (VISA, Master, Maestro)
– Traveller must login to the system, search for available services choose his/her preferred seats before making online payment.
– After successful completion of the payment, the system will be redirected back to the South Bengal State Transport Corporation portal with payment status message. The page will also provide a link “Click Here” – on clicking the link traveller may take print out or can save the copy of ticket in .pdf format.
– There is no need to pay any extra banking while making online payment.

Refund / Cancellation Policy
– Cancellation of ticket can be made at least two hours before the departure time of the service.
– Cancellation charges per seat are as follows: • Before 48 hours of departure 20%
– Between 48 hours and 6 hours 35%
– Between 6 hours and 2 hours 50%
– Normally, the refund amount will be credited to debited account within next 8 working days.
– For any kind of queries you may write to query@sbstcbooking.co.in

Product / Services
– Purchase of tickets for Bus Services (operated by South Bengal State Transport Corporation) in selected routes/services.

Contact Us
DURGAPUR CORPORATE & DIVISIONAL OFFICE
DR.B.C.ROY.AVENUE DURGAPUR – 713201
PH.NO & FAX NO.-0343-2556419

BELGHORIA DIVISIONAL OFFICE
5/5 B.T.ROAD, BELGHORIA KOLKATA – 700056
P.H.- 033-25442194

Contact Email ID: query@sbstcbooking.co.in

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This is the official android apps for South Bengal State Transport Corporation.
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SBSTC App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Anik

This app should provide the distance between the source and destination along with the both departure and expected arrival time. Also since most SBSTC buses are fitted with GPS now, this app should provide facility to passengers to track buses in real time. Last but not the least- This app MUST be available in Bangla (বাংলা) language as well.

kundan

Worst app, after completing the payment,it shown error & logged out me.payment got deducted but didn't received any massage. When I gone for login it started to show email id or password is error. Then i gone for reset the password but didn't received password over mail & mobile.tried many times but didn't received password. I again check the ticket from other app(mmt),there was showing the seat was booked/not available which I had booked from this app.

AmlanPri..

Extremely disappointing app. Time timings are not displayed properly. No provision of booking tickets for AC buses. Passengers are obliged to stand in long queues for hours. They should really upgrade the app in this era of digitalisation.

Guest

True,after updating to Android Pie,the app is opening,but as soon as I clicking on the " Enter Boarding Location" or " Enter Destination Location" the application closes on its own,then when again launched,it pops up an error "Server Error",with dismiss- which puts you back on the main page, and retry- crashes the application. Please work on the issue ASAP Edit:- Working fine now. Keep up the good work
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Update your app from google play store and try again. If you get any difficulty please send us a mail (sbstc.apps@gmail.com) from your registered Email with your phone number. We will try to fix your issue as soon as possible.

Guest

The app needs serious redo. The payment system is flawed. Multiple cases of undelivered ticket details have been notified, but no action has been taken. Even the "forgot password" option does not reset the password or even notify about any change. Very dissapointed.

Guest

Dear SBSTC app developer, There is major bug in your app. I have bought a ticket last day but after the deduction the money a ticket is been generated and received in my mobile number but the payment screen doesn't refresh automatically rather its shows 'its time out'. Kindly resolve asap please. Even after the payment and everything the 'booking' section in the app is not showing any results. Its a bug please resolve it. #issue #payment #sbstcapp
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Hi, sorry for the inconvenience caused. Can you please share the details of the issue at sbstc.apps@gmail.com so that we can check and assist you better. Thanks!

Guest

The timings of the bus changes when the confirmation of page is reached("am" becomes "pm").This leads to huge confusion. Moreover there are a large no. of spelling mistakes (eg: when you use any other phone no. instead of the one registered).

Guest

I have booked tickets recently. But I didn't receive the seat numbers by SMS. During certain times, the booking list shows no tickets to show though I have a booking. So it is difficult for me to show the conductor my ticket. This issue of not showing the tickets is an important bug need to be corrected.

Guest

Update: I can open it now and see the time table. would like to see UPI payment option. Keep it improving. Update: Can I negative rate this app? I can't even open the app, it says server error. I have tried clearing cache and data. Update: I can now open the app, but when I select destination, guess what? SERVER ERROR. Excuse me devs , are you even trying with this app ?
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Dear User, Thank you for your feedback. With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will help us improve further. Please write to us at sbstc.apps@gmail.com. We would love to hear from you!

Guest

This app is not compatible with Android 9. please fix this soon as it is problematic for regular passengers to book counter tickets. After 19th Feb at least app is not closing automatically while selecting destination. Thanks for upgrading the app. In future please fix this problems as quickly as possible.
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If you get any difficulty please send us a mail (sbstc.apps@gmail.com) from your registered Email with your phone number. We will try to fix your issue as soon as possible.

Guest

After upgrading my phone to pie this app is not working at all, when I am clicking on 'enter boarding location' its showing server. I had uninstalled then reinstalled it but the problem did not resolved. It is very disappointing. Please solve this issue ASAP.
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Update your app from google play store and try again. If you get any difficulty please send us a mail (sbstc.apps@gmail.com) from your registered Email with your phone number. We will try to fix your issue as soon as possible.

Guest

It is not working in Android 9 platform. Even though they are saying they have fixed the bugs in the app, but it is still showing the same problem- ' server error'. Please fix the problem.
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We have fixed the bug in the latest version (Version 2.0.9). Please update the app from google play check it again.

Guest

Used to be a very nice app, but it failed to launch in my mobile for last 12 days approx. Updated it till the last update, but problem remains the same. Uninstalled the app and reinstalled it today (24 Oct), but it is still not opening. Now you had replied today (10 Dec 2018) that you had fixed the issue. I had updated the app. But now after app opening, it is not going anymore. Showing error in whatever I want to do. Fix it completely for latest Android 9. Now from today 17 Dec 2018, in the next step the error is coming.
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Update your app from google play store and try again. If you get any difficulty please send us a mail (sbstc.apps@gmail.com) from your registered Email with your phone number. We will try to fix your issue as soon as possible.

Guest

This is a very helpful app, now i dont have to wait in long queues to book ticket and i can select my preferred seat too. Thanks! I'd successfully planned and booked half a dozen trip in past two months with one cancelled booking. It promptly send ticket confirmation sms and send reservation slip to my mail inbox. Only problem, it doesn't return back to home page after booking a ticket.

Guest

The latest version has quite a few problems.Please fix these. 1. While entering the Passenger Details, even if I change the Passenger Contact number to get the booking SMS to another number, the booking message always goes to the registered SMS. In the Booking PDF also the registered number gets printed and not the passenger number that was provided while booking. This doesn't make sense. 2. On the passenger details entry page, it is also very difficult to change the contact number (below the Registered Email ID field) to get the booking SMS(even if does not work, as said before). The Submit Button and the Policy Check Box go up to the middle of the page and overlaps with the Contact number field. This makes editing very difficult. The UI design is poor. 3. Even after the booking gets completed, the 8 mins countdown timer keeps on decreasing (what are we waiting for, I wonder.) and there is no back or home button from this page. If we want to book another ticket or check the booking details etc, we have to close the app and restart it again. This really looks like a naive coding practice and not at all user friendly. 4. The link to get the booking PDF on the booking completion page does not work. Well the small icons denoting the services provided in a bus looks cool. Thanks.
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We have fixed the bug in the latest version (Version 2.0.9). Please update the app from google play check it again.

Guest

I have update the 13 Oct 2018 version. It's not working . Before version it's working perfectly I am able to book the ticket on before version. After update this version not able to open the app recieving error message as " oops something went wrong please try later". Please check from your end.
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Update your app from google play store and try again. If you get any difficulty please send us a mail (sbstc.apps@gmail.com) from your registered Email with your phone number. We will try to fix your issue as soon as possible.

Guest

The old app was far better. Now after installing the update, the app keeps on crashing. I couldn't get it started even once! It just keeps shutting down! Please bring back the old app. Otherwise it'll be very difficult for me.
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Update your app from google play store and try again. If you get any difficulty please send us a mail (sbstc.apps@gmail.com) from your registered Email with your phone number. We will try to fix your issue as soon as possible.

Guest

There is no option for downloading the ticket. In trip details just a pop up comes and it doesn't even show the seat number. Ticket cancellation option is also missing. I have no idea how does this kind of horrible app gets approval to be in the public domain.
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We have fixed the bug in the latest version (Version 2.0.9). Please update the app from google play check it again.

Guest

1. The new update lacks the option to download pdf of the ticket.. thats quite a downgrade. 2. In the trip details popup please show the seat number too. Thats a major drawback too as we are unable to see the seat nmbr for the future bookings. Update: Good to see the prompt update. Back to the old design i c.. well it works now. And one more thing clear the list in upcoming trips section before loading.. its loading same list multiple times if u navigate between the tabs.
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Update your app from google play store and try again. If you get any difficulty please send us a mail (sbstc.apps@gmail.com) from your registered Email with your phone number. We will try to fix your issue as soon as possible.

Guest

This is indeed disappointing. Where is the option to download pdf tickets later on? Where is the option to cancel tickets? The old app was way better and simple with a lot of functionalities. Crude yet effective. This one is like a shiny new toy, looks good on the outside only. Just let me download the old app once again please. Modified: Rated 5 for the effort alone. Also plus 5 for the quick turnaround. I understand it's still in testing phase. Tickets are appearing as duplicate entries.
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We have fixed the issues. Please update the app (version 2.0.4)