INFORMATION

Updated:
BundleID:
com.postmates.android
Version:
6.208.10002
Size:
85M
Category:
Food & Drink
Required:
Android
Rating:
Publish:
2024-03-17
Price:
Free
Developer:

WHAT'S NEW

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.

Postmates App SCREENSHOT

【图】Postmates – Food Delivery(截图1)【图】Postmates – Food Delivery(截图2)【图】Postmates – Food Delivery(截图3)

Postmates App DESCRIPTION

“Delivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it.

FIND YOUR FAVORITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICKUP or NON-CONTACT DELIVERY
You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS (approved as of Apr 9)
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.

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Postmates App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Charli

Worst customer service ever. I've only used them a couple of times and have had an issue with every order. Last time is the last straw. Order was missing an item and I was told because the receipt matched the order, it was not eligible for even a partial refund. And help took way too long to answer. I will be uninstalling.

Shaynna

I've always had a great experience with this app. Delivery sometime take longer than expected but the drivers always keep in contact when the ETA changes which is much appreciated.

Guest

Terrible customer service. They have robotic canned answers and still say they are live agents. They consistently direct delivery drivers to the wrong address for all my orders and then refuse to correct the issue. I asked for a supervisor and they said someone will contact me in a few days but they won't be able to help me either so I'm "wasting" my time. This app is a joke.

desiree

Terrible. Won't let me upload photos of my food that had multiple hairs in it, no matter how many times I tried, and customer service number doesn't exist. Deleting the app immediately. If I could give it zero stars I would.

Ashley

Most of the time the app is great and delivery is top notch. Have had a few times where the app glitches out mid-order and I pay priority delivery... but it doesn't do any good. Delivery drivers have always been awesome 👌 👏

Ryan

Prices are increased on all items and fees are ridiculous but easy to use and lots of different cities and reasonable supported. Wait for good promo codes to make it normal prices but without the stress and effort needed to go yourself.

Tony

Absolute garbage. I swear, every time I use this app it gets worse. Food is always late. Customer service is an absolute joke. There's no way you're talking to a human. I just had an experience where my food was 40 minutes late from our LATEST arrival time, they offered me a 20% percent refund. I said no. They gave it to me anyhow and ended the chat. Worst delivery app of the bunch. If you have any other options use them! Postmates is terrible.

Erika

Absolute fraud!!! Allowed the restaurant to give me raw undercooked food without a refund! I had to not only throw that food in the trash, but then pay for more food from another restaurant. I sent photos! Definitely going to be posting on my TikTok, X and Insta. Do NOT recommend them. Use doordash. Customer service is much better.

b0rKderp

Horrible customer service, I had a driver who wouldn't even pick up my order and there was no traffic. My driver just kept driving everywhere except for the restaurant as if they were shopping. I went to customer service to report the driver, but i kept getting "they may be in traffic or waiting for your order". So i just cancelled my order and i still get charged a fee??

TotorBoa

I don't order food that often through Postmates. But every single time I do, something is wrong with the order. Usually it's the other is wrong, or items are missing, the delivery person doesn't make it to the door, or I don't get my order at all. It's upsetting, because the tax and service fee are expensive. It's just not worth it. Multiple times I've reached out to get refunded, but I rarely even get a response.

Quinnton

Terrible service. Bad drivers that don't know the alphabet when reading building letters. Support goes and cancels my order i was forced to reorder after the driver left the first one in the wrong place. They give you nothing for the inconvenience and don't let you even talk to someone with support. Its probably just ai generated responses.

Angel

The mapping is broken and the only way to contact anyone is through call, the GPS continuously sends drivers 3 blocks away from the address that is inputted. I live on Highland not Garfield. My address has never been changed. You'd think the over price charges this company has they would have a chat support. But of course not.

Christin

My orders are always perfect. Delivery is smooth, fees are so low or no fees. I don't think twice about ordering for delivery. Postmates makes it super easy when I can't go out myself. Thank you POSTMATES.

Ermin

I just love it when I order sonthing they take my money immediately, and then when it takes my driver an hour to respond before canceling my order outright, I have to play a guessing game of when I'll get money back, the customer service is awful, the service is awful, the fees are awful, would rather starve over even attempt to use postmates again

ZaNyaa

The app is pretty easy to navigate and they frequently have deals. I took off one star due to a bad experience during the pandemic that was never resolved, and because it can be a little hard to easily find your total after the tip has been included. Overall, it's a good app and easy to use.

Mandy

Absolutely disgusted with Uber/Postmates. My order has been wrong almost every single time I've ordered with them, and am never given a refund for my missing items (THAT I PAID FOR). I always get the same generic "I understand this is not the resolution you are looking for, However, this order is not eligible for any monetary adjustments. I appreciate your understanding." response. No one can "help" on the phone either. This is despicable business practice.

Guest

Steer clear of this app🚨 Accidentally ordered to the wrong address. Immediately contacted support-They wouldn't let me update the address because it was a little out of range - fair. I offered to pickup instead. They refused to let me pickup instead, citing "standard policy'. What kind of scam is that? & of course, I couldn't cancel without being charged the full order amount. No way to get my order & they refused to give me my money back. I spend a lot on delivery, & now its going elsewhere👋

Lindsey

They aren't very good at conflict resolution and the customer service is iffy at best. I have had several issues and only once did I get the matter resolved to a point that I could say I was pleased by the outcome. One order was even missing for 2 hours, but PM wouldn't cancel the order, because the driver had the order. CSR refused to give a full refund and my sub is still out there somewhere. Roaming the streets, probably addicted to drugs by now. Giving 3 stars for the drivers alone.

Mrs

i use this app a lot but its disappointing when i got my recent order. it was missing 2 things from my order. i contacted their customer support and was told they could not refund me for the missing items. so i paid for something i did not get. bad customer service. definitely would not recommend.

Margueri

Great service, but there should be a better way to resolve problems when your order is wrong or incomplete, which it is literally 50% of the time. That is usually the restaurants fault, I get that. But instead of a credit, Postmates should send another driver over with the missing item/corrected order. It shouldn't be so hard to get exactly what you've ordered. Having said that, it's super handy. If you haven't tried it, do! True decadence to have dinner delivered from anywhere, anytime! 😋👍