INFORMATION

Updated:
BundleID:
com.pozitron.hepsiburada
Version:
5.35.0
Size:
57M
Category:
Shopping
Required:
Android
Rating:
Publish:
2024-03-02
Price:
Free
Developer:

WHAT'S NEW

Mükemmel bir alışveriş deneyimi yaşayabilmeniz için geri bildirimlerinizden ilham alarak uygulamamızda iyileştirmeler yaptık.
Geri bildirimlerinizle kendimizi geliştirmeye her zaman devam edeceğiz.
Keyifli alışverişler!

Hepsiburada App SCREENSHOT

【图】Hepsiburada: Online Shopping(截图1)【图】Hepsiburada: Online Shopping(截图2)【图】Hepsiburada: Online Shopping(截图3)

Hepsiburada App DESCRIPTION

Hepsiburada

As Turkey’s Hepsiburada, we offer approximately 163 million products in 32 categories to our customers since 2000. By putting customer experience at the center, we are improving every stage of your journey day by day, where you reach millions of products with a single click. Every day, we add new projects to our sector-leading work in our R&D center. Would you like to learn about the advantages waiting for you at Hepsiburada? Visit Hepsiburada and start experiencing the advantages we offer you right away.

Hepsiburada Premium

With Premium, you can access to a range of benefits, such as free delivery, BluTV gift membership, %3 Hepsipara cashback, 50% discounted furniture assembly and special campaigns only for Premium members. Come on, subscribe to Premium, and multiply your benefits!

Hepsiburada Market

Thanks to Hepsiburada Market, you can quickly reach supermarket products for the needs of your
home from where you sit. You can buy fresh fruit and vegetables, cleaning materials, water and all of your market needs with super deals. With budget-friendly opportunities for you, whether by scheduled or instant delivery, you can complete the needs of your home without tiring your pocket and yourself.

Hepsiburada Seyahat

Would you like to book your flight ticket with special offers for you? Then the address of the easy flight
Hepsiburada Seyahat lists the cheapest airline tickets for you, lucrative at super prices that allow you to fly. It’s that easy! Check it out now, and do not miss Hepsiburada’s opportunities while traveling as well.

Hepsipay

With Hepsipay, our new-generation payment method, you pay practically and securely. Thanks to your Buy Now-Pay Later limit, you do not have to postpone your needs. Enjoy advantageous shopping by using the Hepsipara accumulated in the Hepsipay account you take it out.

HepsiGlobal

Do you want to meet millions of products from all around the world? HepsiGlobal brings the world’s favorite products to your feet. Moreover, you do not have to worry about shipment and customs.
Discover the incredible opportunities in the products that come safely to your door from abroad, do not miss out.

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Hepsiburada App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Brian

Good app. Update : The app now has a beta English language choice. Much appreciated and thanks to the developers! 😀 Good for buying stuff in Turkey. Update: The premium service is excellent includes free delivery, additional discounts and benefits, and a free membership of Blu TV. Highly recommended.
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Hello, thank you for your feedback. The issue you have forwarded will be examined by our relevant units. We wish you a nice day.

Kabir

unfortunately these people still not learned from peoples suggestions over a year ago. still no English. cant make head to tail of it in local Turkish language. im deleting the app.

Ekrem

They have fixed the app. Its responsive and fast
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We will inform our teams about this issue.

Muhammed

App may be alright but Hepsiburada itself as a seller is so unattentive and careless. I cancelled my premium membership and I will never buy something from them anymore
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Hello, as Hepsiburada, the satisfaction of our customers is our priority. If you have an ongoing problem, we kindly request you to contact Customer Services so that we can investigate the issue. We wish you a nice day.

Eddy

payment is harder than usual. I tried three times and have to wait 5 minutes for SMS
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Hello, if you would like to get support on any issue, please contact us via Customer Services. We wish you a nice day.

Tjutju

simple to buy, and also simple to complaints when the procured goods is out of promised specification.
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Merhaba, geri bildiriminiz için teşekkür eder, iyi günler dileriz.

Guest

It has been almost 4 years since I complained about the lack of an English option. I'm confident it's not because of money, so I've decided to update my review.
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Thank you for your interest. Unfortunately, we do not have English support currently. But we will inform our teams about this issue.

Onur

I gues app coded by amateurs cause opening animation takes forever! They might do this on purpose to show off that they have famous face of brand however it crashes the app! Stupidity!
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Merhaba, Hepsiburada olarak müşterilerimizin memnuniyeti bizim önceliğimizdir. Devam eden bir sorununuz varsa konuyu inceleyebilmemiz için Müşteri Hizmetleri üzerinden destek almanızı rica ederiz. İyi günler dileriz.

In

The app is quite bad. It's in Turkish only with no English auto-translation. Not even possible to SELECT the text (product description/reviews) to copy-paste in a translation app on your phone. Page loads are EXTREMELY slow and irritating. Every single page you load, every time you go back to the previous page, you actually get the "page loading" sign. Basically anything you do requires the page to be reloaded. Deliveries are never timely--imagine u hv 2 b home to receive deliveries from work!
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Hello, thank you for your feedback. The issue you have forwarded will be examined by our relevant units. We wish you a nice day.

Marta

Kinda slow shopping. To finalize it, when using a friend's bankcard, was a big pain in the a.s. And one time was not enough to fill out the form with name, address etc. Card details are not saved. I had to fill the empty spaces again and again. And again 🙄 Never and not in any shop was I asked for ID number. Hepsiburada did just that !?🤨I was thinking that next I will have to run and search for my passport and birth certificate too. Father's name, Mother's maiden name ...🙃😑🙄🙄
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Hello, thank you for your feedback. The issue you have forwarded will be examined by our relevant units. We wish you a nice day.

Richard

The app does not have support for English, but that is something you can get around with screenshots and a translator app. İ gave 1 star for Hepsiburada itself. İ received an item completely different from what I ordered, delivered to my door. The seller said they didn't find my record and when İ tried to return it, Hepsiburada said they don't pick up at my address. So, I'm out my money and stuck with an item İ did not order. Buy local and stay away from this app.
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Hello, as Hepsiburada, the satisfaction of our customers is our priority. If you have an ongoing problem, we kindly request you to contact Customer Services so that we can investigate the issue. We wish you a nice day.

Oleg

I liked the hepsiburada app, even it has less amount of products than the competing app of Tren...ol. I used hepsiburada premium for 10 months, it was easy to subscribe and I liked the benefits. 1 star review for the app - hepsiburada app hides Cancel Subscription button, I can cancel it only on their desktop website. It makes our lives worse and to forces us to spend extra 15 minutes by using support service and desktop site.

Besim

I am one of the newer customers and enjoyed the service so far. In my second purchase, there was a problem with the shipment and although the amount was not small, they refunded in full without any questions asked although I did not even request a full refund. I would say they know how to build customer loyalty.
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Hello, thank you for choosing Hepsiburada, we wish you a happy and healthy day.

Sherlock

Whenever I try to click anything in the app, a toaster message shows up for 100 times or more saying "An error occured please try again" something like that. Even I close the app, still pop up messages appear in the screen.

Cansu

My favorite app for online shopping but after the last update I can't add products directly to my specialized lists. I have to add them to my favorites first, then go to the list I want to add it to and from there I have to choose products from my favorites again. You see how difficult this is? I hope it'll be fixed, this is clearly bad UX.

Babak

There is some sort of lag in the operation with app. The worse part is that you put something in your basket and after few days, it's out of stock or change in price happens (for any reason, higher or lower) and if you don't remember what was in your basket, probably you will miss that item or never understand the price change. There should be notification for these situations.

Onur

The app itself isn't too bad, not anything to be praised either. The real bad thing about them is that you won't be able to get any support from their "customer service" when things go wrong. Simple automated responses to your questions, badly designed robot chat, very limited options to raise a complaint... They have a call center too but they only record your inquiries and never revert at all. I experienced this more than enough and I'm gladly deleting the app now.

Guest

They choose the seller side in all kinds of problems. They create barriers to return and evaluation for the defective product. The shipping company they direct does not come to receive the product to be returned. I have never had such a bad shopping experience in my internet shopping history. I hope they go bankrupt.
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Bunu duyduğumuza üzüldük, size yardımcı olabilmemiz için sipariş numaranız veya iletişim bilgilerinizle birlikte bilgi@hepsiburada.com adresine e-posta göndermenizi rica ederiz.

Guest

They have all you need, but after you order and money is out of your debit card they inform you that the order is cancelled without stating the reason ör placing your money as credit on site. instead they charge back the money to your debit card within 8 days .. so you might lose visa service fees 3%. imagine that i made order of 2940 TL!!!
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We’re sorry to hear about your experience. If you have a problem please send us your order ID, so that we may check the process. Thank you.

Guest

good app to buy things in turkey, but as soon as you receive something broken or youneed to return something, very very very bad customer service, it takes forever, and they will try hard to not fix the problem and get you new product replacement or refund. hope you never get to deal with their "customer is always wrong" service. thank youamazon for coming to turkey
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We’re sorry to hear about your experience. If you have a problem please send us your order ID, so that we may check the process. Thank you.