App REVIEWS
Wow. A Samsung app that I was able to remove as I have no use for it. NOW I KNOW WHY I WAS ABLE TO REMOVE IT. YOU REPLACED IT WITH A DIFFERENT ONE THAT CAN'T BE REMOVED. Other Samsung apps that I can't remove, move to my SD Card or for the most part disable, such as Samsung One UI Home, Briefing, Wi-Fi Utility and Samsung Experience Service.
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Hi Marion Prinz! We are sorry to inform you that as the app is pre installed, we do not have an option to uninstall. We can only disable the app from Settings -Applications - Samsung Members - Disable. Thank you.
Hate to say It's a useless app because I like Samsung, but this is a useless app. All it does is take up internal storage space. Can't move it to my external drive. Can't uninstall it from Settings. I've tried uninstalling it from Play Store, but it reappears a few days later when it's updated. When I try to disable it in Settings, I get a warning that says it may cause errors in other apps. Downloaded the equally useless new blue app, but it doesn't replace this useless one.
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Hi John Conroy! We are sorry to hear about your experience with Samsung Members. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Members app.
I try to keep up with current updates on my phone, and this app was somehow updated, although I never had it installed on my phone. A few weeks ago I noticed that it magically appeared. Around the same time, my phone started acting strange, and became extremely slow. I couldn't figure out what the heck was going on. It almost seemed as though my phone had been hacked. After finally doing some research, I uninstalled this app, and all of my problems are solved. What a NIGHTMARE!!!!
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Hi Sylvia P! We're truly sorry if you have been experiencing issue with the app. Please contact us at 1-855-795-0509 for help regarding your issue with the Samsung Members application.
Signed up for an account a couple months ago. Trying to use it now, and upon opening, it tells me to update to continue use. When I try to update, I get an error message that it isn't available on my phone anymore. Can't find anything anywhere about device or OS compatibility. Note 8 Update: The new app works fine. Thanks for your responsiveness!
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Hi Zena-Marie Ghanney! We're truly sorry that you have been experiencing issues with the Samsung Members app. Please contact us at 1-855-795-0509 for the help regarding your issue with the Samsung Members application.
Over the last few weeks my internal memory filled up really fast. I have spent a tremendous amount of time clearing caches, uninstalling apps, deleting pictures, install SIM card, etc. Memory was full again by the next morning my phone was rendered useless until I deleted more. I showed the hidden apps and sorted by size. This app was using 41.12 GB of storage. I don't even use this app. I have a screenshot if the developer would like it to prove the problem & fix it.
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Hi Jaime Osborne! we’ve fixed the issue, please update your Samsung Members application to the latest version to free up space. Thank you for your feedback and sorry for any inconvenience caused.
Horrible. This app sucked so much storage that I had to delete photos and other apps just to get functionality returned to my phone, only to have the app bloat a few hours later before I realized that this app was the problem. By the time I realized what the issue was, I had already ordered a new phone: a non-Samsung. My first non-Samsung in years.
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Hi Maureen Taylor! We're truly sorry that you have been experiencing some issues with the Samsung Members application. Please contact us at 1-855-795-0509 for help regarding your issue with the Samsung Members application.
I deleted this app completely after I discovered it was taking up literally 22 GB. (not a typo, really 22!) So I just deleted the entire app. Crazy. I think it happened after the last update. I wasted an entire day deleting and moving stuff to try to regain my storage. I was getting constant warnings. Finally figured out this app was the cause. It is now gone. Good riddance.
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Hi Sue John! We're truly sorry that you have been experiencing some issues with the Samsung Members application. Please contact us at 1-855-795-0509 for help regarding your issue with the Samsung Members application.
This app is HORRIBLE!! I have not idea how it got on my phone or why. I fought for a week trying to clean up memory space on my phone that has 64gb... that's right 64gb!!! More than enough memory for my music, pictures, videos, apps, and more. But this app took up over 23gb!!! I couldn't take pictures of important events today because of this!!! So thank you Samsung Members for allowing me to miss capturing sweet moments with my kiddos!!!! NOT HAPPY AND WILL NEVER RECOMMEND THIS APP!!!!!!!!!!
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Hi Sam Williams! We're truly sorry that you have been experiencing some issues with the Samsung Members application. Please contact us at 1-855-795-0509 for help regarding your issue with the Samsung Members application.
Uninstall it uses all your Storage Space Up!!!! I was almost completely out of space used 27 GB! I have now uninstalled it. Talk about bloat wear this one should be in the Guinness book of World Records! Even caused my email app to slow down and not display emails for over a minute. Plus I think it was possibly responsible for freezing emails when I am trying to type and have to restart app! This program is like having malware that slows down your phone!
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Hi arthur schwartz! We're truly sorry that you have been experiencing some issues with the Samsung Members application. Please contact us at 1-855-795-0509 for help regarding your issue with the Samsung Members application.
My Galaxy Tab S3 all of a sudden started running out of storage space. I kept deleting apps but as soon as any storage came available it would disappear overnight. I eventually discovered that the Samsung Members app was eating up all my storage space - almost 10 gig!! I was able to uninstall the app (which I never used, think it installed on the last update) without hurting anything else. And magically I have storage space again. It might be a great app but it sure messed up my tablet.
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Hi Mary Jane Tallman! We're truly sorry that you have been experiencing some issues with the Samsung Members application. Please contact us at 1-855-795-0509 for help regarding your issue with the Samsung Members app.
My tablet suddenly started telling me it was out of storage space even though I don't have many apps on it. It kept happening even though I cleared my cache, deleted duplicate files, and removed unused files. Well, well, well, this app was the cause. I don't know where it came from or why it was on my table but it was responsible for taking up nearly half of my usable storage!!! Samsung was always bad about bloatware but this is next-level, even for them.
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Hi Gary Baird! We're truly sorry that you have been experiencing some issues with the Samsung Members application. Please contact us at 1-855-795-0509 for help regarding your issue with the Samsung Members app.
Never used it once, but it came pre-installed on my phone. It mainly spammed me with "you might want to restart your phone, it's been 7 days" messages, but I never signed up for a membership. After the most recent android software update, this worthless app suddenly ballooned to fill my whole storage space. It was taking 12GB (TWELVE!!!) by the time I realized this was the app continuously filling my phone storage with bloat. I couldn't even take a single photo. Uninstall this bug-laden garbage.
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Hi Jonathan Maassen! If the application is pre-loaded on your device, you can disable this from the device. Go to Settings, Applications, Application Manager, SamsungMembers, tap Disable. For further help, click on "Live Help" under "Support" within Samsung Members, to get directly connected to one of our customer service experts.
Storage Eater. So I was having a file system notification that would not go away no matter what I did. It read to many files created backup and reset factory. After trying everything else and googling how to fix the last resort was to uninstall apps by file size. I saw that this app took 23 GB of data. So I uninstalled it since I do not use it. During the uninstall the notification went away.
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Hi Tara Chamberlain! We apologize for the inconvenience. Samsung Members app provides a personalized experience to help you get the most out of your Samsung device. Get instant access to live support, comprehensive tips and device diagnostics that will keep your device running like the day you got it. For help, you can reach us at 1-855-795-0509.
The relationship between Service Provider (AT&T), hardware manufacturer (Samsung) and software architecture (Android/Google) is, well, "weird" and unlike anything I have experienced in more than a dozen years of tech. experience. Updates are automatic but, patches are not explained. I don't have software "pushed" to my car or refrigerator, so why this model on our phones? Still learning to accept this much connectivity in life and hopeful it all works out safely. Thanks Samsung!
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Hi Dennis Costea Jr.! Thank you taking time for the review on the updates for your phone. We request you to contact our technical support team at 1-800-726-7864 for more detail and information on the patch notes for the update.
I'm very put-off by the permissions required in order for the app to function - especially location access, something I wouldn't need and even if I did, should be able to simply allow access at that time, not just to use the app in the first place. So I'm forced to allow the permissions every time I need to use the app, then revoke them right after I'm done. Samsung actually has a pretty poor reputation in the privacy aspect - often opting-in settings that steal data (like Customization Service).
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Hi Gabby Morin! We are sorry for any inconvenience caused. The app permissions you grant when installing the app are used only for implementing app features and providing an optimal experience. None of the information is used for any other purpose nor is it shared with any other parties.
Does not work on Samsung Galaxy S9+. It crashes before you get to the login screen. I was trying to open it to find out what is going on with the MASSIVE bluetooth issue for the phone "app". It keeps pulling calls back to the phone from bluetooth devices without any user actions to cause it. It also is hit and miss on having the speaker phone usable (muffled sound coming out, muffled sound sent to the other end, or both without moving the phone between calls).
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Hi Daniel Thayer. We're truly sorry for the issue you're experiencing with Samsung+ app. To resolve, please clear the Cache and data on Samsung+ app. Go to Settings- Applications-Samsung Plus-Storage-clear cache and data. If the issue persists, please contact us at 1-855-795-0509 for further assistance. For device issues contact 1-800-726-7864.
I have to give a zero rating. Because my phone has been giving me nothing but trouble when I try to do anything with it. Facebook keeps spinning, going nowhere and stopping. I cant even send text messages, and when someone calls my phone, and the answering service goes on, they will get constant and repeated feedback over and over in Spanish language. And I definitely dont speak Spanish!!
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Hi. We're truly sorry for any inconvenience caused. We'd love to speak with you and gather specific information so we can help you further. Please give our device group a call at 1-800-726-7864. We hope to hear from you soon!
App doesn't really work on my S9. Keeps popping an error message on the startup screen/dashboard: "An error occurred. Something unexpected happened. Please try again later." The "Troubleshooting" and "Recommend" cards have spinning icons and no content. I've tried deleting and re-installing the app, but still gives me the error. However, diagnostics works fine.
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Hi James Garcia! We're truly sorry that you have been experiencing issues with the Samsung+ app giving you an error. Please contact us at 1-855-795-0509 for the help regarding your issues with the Samsung+ app.
This just appeared on my phone after an update. DON'T FORCE APPS ON MY PHONE DURING UPDATES. It's rude and I don't want to waste memory on an unknown app. I clicked on it by accident trying to remove and guess what? It doesn't even open. Great job, Samsung. Kindly screw off and leave my phone programs alone unless I give you specific permission to add a new app.
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Hi Jake Cunningham. We are sorry to know that you are unhappy with the app. Please uninstall the app from Settings-Applications- Samsung+-Uninstall. Thank you.
The service was fast and efficient. The experts are well versed with the inn's and out's and all tricks and fixes they took on my problem. And before I started on the fix I fell asleep. Got up the next day and their was a notification with full instructions. I've never known of any company that does that. Usually you have to start all over again
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Hi Tim Lane! We're happy to know that you find the Samsung+ application helpful. Thank you for the review. Enjoy the Samsung+ application.