- UI and translation fixes;
- New intelligent update checks.
Eastern Region Bus – ticket for city transport in a smartphone for Dammam, Saudi Arabia.
The Eastern Region Bus mobile application is part of the Dammam Transport. The user of the application can purchase an electronic ticket for public transport and present it for control by the controller or using a special device installed in the vehicle.
To use the application, the user must:
Install the application on mobile device.
Perform the necessary actions to register in the application (use of the application by unregistered users is not allowed).
Payment for a transport ticket is made using electronic means of payment (payment cards) and other legal methods of online payment. Payment is made in compliance with the requirements of the PCI DSS standard.
As the number of participating cities increases, the mobile application is updated, and new features are added.
So many errors that you can't even sign up or login...
Great initiative very helpful for common people. Clean buses. Need designated bus stops in the city Dammam to Airport route in particular. Thank you
Does not work at all.Within moments of login error appearing and getting logged out
1- We can only set distention by bus stops not actual locations. 2- Bus rout in Qatif is only one way. Therefore, a 9 minutes drive takes 37 minutes on the bus. Also going back through the same rout takes 172 minutes by bus. (From المجيدية ٢ to الشاطئ١, All inside Qatif.) 3- There are different stations that have the same names: There are two stations called "الشاطئ01" one in Qatif and one in Dammam. Same applies to "الشاطئ02" This comment is intended to help improving the service and the app.
People where standing outside bus but the application is not working and not even logging us in..
The app is too slow, I opened it when I got to the street and even after the bus arrived and left, the app is still configuring, didn't even showed the qr or nfc.
Super great that we have these buses, it's really for the masses.
The basic thing in a transport app is the route of the transport service. The maker of this app is so dumb that he didn't put the route of the bus service in the app. الشيء الأساسي في تطبيق النقل هو مسار خدمة النقل. صانع هذا التطبيق غبي جدًا لدرجة أنه لم يضع مسار خدمة الحافلات في التطبيق.
App is not working properly App hanging when I got the bus so after 2km they send me out...
Worst app ever , even a 10 riyal top up cant able to make it on time ... dragging .. payment debited but in app it doesn't appears . Dear SAPTCO kindly improve this . This is the only source to travel in that bus . 🙏
Payment option is not properly and really bad application how to know the bus times and bus stop.
Worst App !!! After log out app is requesting to recreate the account again, even though I had created my account and using it for a month, simple log out has deleted all my history with the app and my perivious balance in the account vanished once I log out, it doesn't want to carry back the same. I lost my money and couldn't able to contact customer care as the app does not have any option such to contact customer service to get assistance. Now, how should I claim back my money?
Its 2022, this app looks like it was made ten years back by college kids. Just making it dark mode doesn't make it functional. There's no clarity on routes, bus stops etc, it's almost like they didnt think from consumer side
This apps is not good service because its hard to recharge in your account and always need to update and also the password issue... ☹️☹️☹️
Password are totally input but it will appear invalid and ill try many times please make this app more applicable for better and more easilly to use
Need to touch n go card. Which card can recharge or add money from Bank account. Or apps run offline it will be works fast. .. My opinion is need to more essayer. Thanks a lot
No where I see any customer service ,or contact option in the app.need to improve the app.please include the route map of the bus and the fare details.
Need more improvement check the bus system in uae especially in abu dhabi very easy and accessible to any people...
Poor app. When you load it an error is coming but you were already deducted. After few minutes and refresh it load will appear. If you have heart problem dont load much money just try 5 or 10sr for the first time. The route should be mentioned also in the app. Nothing is there. Hope it will improve soon.
Need to improve, can't recharge virtual card Getting error : Cannot start top-up ; unsuccessfully (5)