INFORMATION

Updated:
BundleID:
com.sec.android.easyMover
Version:
3.7.45.7
Size:
31M
Category:
Tools
Required:
Android
Rating:
Publish:
2023-07-25
Price:
Free
Developer:

WHAT'S NEW

If you can't download, you can open Smart Switch from device's Settings menu (Settings > Accounts and backup > Smart Switch).

Samsung Smart Switch Mobile App SCREENSHOT

【图】Samsung Smart Switch Mobile(截图1)【图】Samsung Smart Switch Mobile(截图2)【图】Samsung Smart Switch Mobile(截图3)

Samsung Smart Switch Mobile App DESCRIPTION

• If you are unable to download through the Google Play Store, please follow the instructions below.
– Please reboot a phone and go to Settings → Apps → Google Play Store → Clear cache and data → Then, try to download again.

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™.

▣ Who can transfer?
• Android™ owners
– Wireless transfer: Android 4.0 or higher
– Wireless transfers from a compatible Android device to Galaxy device: Android 4.0 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.)
– Wired transfer: Android 4.3 or higher, charger cable, and a USB connector

• iOS™ owners – use the option that’s best for you:
– Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
– Import from iCloud™: iOS 4.2.1 or higher and Apple ID
– PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started http://www.samsung.com/smartswitch

• Windows™ Mobile owners
– Wireless transfers: Windows OS 10
* Note: For more information and step-by-step directions, go to http://www.samsung.com/smartswitch

▣ What can be transferred?
– Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
– You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

▣ Which devices are supported?
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2)
* Note: For Galaxy S2, old OS (GB/ICS) version can cause incompatibility. If your S2 does not work properly, please try after firmware update.

• Other Android devices:
– HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad(DazenF2), RIM(Priv), YotaPhone, ZTE(Nubia Z9), Gionee, LAVA, MyPhone(My28s), Cherry Mobile, Google(Pixel/Pixel2)

* Note: For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices.
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you are using a wired connection, your device must support a ‘Transferring media files (MTP)’ USB option to allow content to be transferred.
3. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

※ Application permissions
The following permissions are required for the app service.
[ Required permissions ]
. Phone: Used to confirm your phone number
. Call logs: Used to transfer call log data
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer
. Microphone: Used for high-frequency audio when searching for Galaxy devices.
. Bluetooth: Used to search for nearby Galaxy devices using Bluetooth.
. Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.

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Samsung Smart Switch Mobile App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Adithya

Takes a lot of time and Not recommended at all, I switched from my OnePlus 6T to my new S23 Ultra and I moved my data from this app, at start it showed 50mins for 61gb of total data, but later it took like 2hrs for 50%, I tried the cable method... didn't work. The most imp thing, I had horrible battery life after using this app and my battery drain was insane! ( I have read some reddit post too that people are facing crazy battery drains).formatted my phone again, clean setup and now it's great.
----------
Hi. We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

Stuart

It does do a good job of switching a lot of things over. But I'm giving it a 2 out of 5 because it aggressively does NOT switch over many other things. Like silent notifications. It seems to think that you really didn't want the camera shutter to be off. Or notifications to be silent. Or a hundred other little settings that took you two years to figure out and get just the way you wanted.

Arina

Tried to install three times on Samsung Galaxy Folder 2 (Android 6). When I click "open" it shows me a message to reinstall. Followed all troubleshooting advice except to try downloading the app from "accounts and backup" since these are separate categories in my settings and there's no link to an app in any of them. I thought this was "the" app for upgrading between Samsung phones. I don't understand why it doesn't want to work.
----------
Hi. We're sorry for your inconvenience. There is a need to analyze log files to find out the cause and resolve the problem. Could you please contact to our email(sswitch.cs@samsung.com) for further assistance? Our team is going to try our best to resolve the problem. Thank you.

JoeA1974

I could cry. I'm so happy it all worked and worked so well. EVERYTHING! I mean all of my stuff from pictures to videos, music, notes, my background, my layout, all my apps. I just can't express how glad I am for this. It's like hiring an honest moving company & nothing gets broken or taken. NOBODY likes moving when they gotta do all the packing. This made my life so easy for this one big thing. Thank you, thank you, thank you Smart Switch developers you made this version fantastic. I ❤ it.

Paul

Reviewing this in 2023, there is ZERO reason that in 2023 this Smart Switch is soo Dumb. If I'm backing up a phone to another device, PC or another phone, that has tons of available space, don't tell me I need to delete data off of this phone in order to back this up somewhere else. UNACCEPTABLE, FIX THIS $***! Wifes phone is full, and SD card half full and cannot backup phone to PC or new phone.

Stephen

Pretty weak. Pretty finicky. Rather than criticize users for failing to provide what you need to trouble shoot, how about giving us more and better instructions about how to use it. I've tried literally dozens of combinations just trying to save a small file as a test to *any* external device. If anyone else should find themselves here, all storage devices must be formatted in exFAT.
----------
Hi. We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

James

It won't let you backup your phone anymore! I moved from the Galaxy S9 to the S23+ and the Smart Switch app on my Windows 10 laptop won't talk to the Smart Switch app on my S23+😒🙄 The Smart Switch on my phone says it'll only work if I'm trying to transfer data from my old phone. Crazy! Please FIX THIS 💯
----------
Hi. We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

Julie

My original review is below. I finally just transferred each thing individually. It took a couple of hours to transfer all my texts. Finally everything important got moved over. Lame. How can having too little memory on your old phone prevent you from moving things to your new phone? Even moving things ONE AT A TIME didn't work. Can't move my texts argghh
----------
Hi. We're sorry for your inconvenience. There is a need to analyze log files to find out the cause and resolve the problem. Could you please contact to our email(sswitch.cs@samsung.com) for further assistance? Our team is going to try our best to resolve the problem. Thank you.

Ja

Didn't work wirelessly... Says couldn't connect. Uninstalling and using Google. Why use a separate app anyways? Update: I had to uninstall, then reinstall on both devices. It still stopped at 60% and I had to close and restart the app. I finally did get everything transferred, but not easily. BTW, Samsung's only support is through other users. There is no support from Samsung on a new flagship phone!
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Hi. We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

Mario

Worked for years to backup my phone to my Windows PC. Now it seems that this app has lost this function. On the app there is no word of backup to PC, and the PC app tells me only "failed, retry?" whatever I do. Useless. Update: After reinstalling the app on Android and Windows 2 times it works again, at least for now. Annoying: Can't write the backup files directly on a network share (hello, it is 2023, people have networks and NAS's , etc).
----------
Hi. We're sorry for your inconvenience. There is a need to analyze log files to find out the cause and resolve the problem. Could you please contact to our email(sswitch.cs@samsung.com) for further assistance? Our team is going to try our best to resolve the problem. Thank you.

Maya

I've had mixed experiences with this thing. Here's my take on all experiences. If your transferring from a Samsung to a new Samsung works like a charm. App does what it says but If your transferring from say Motorola to Samsung this app is absolutely worthless. If you want us to use your tech make the app so I can switch from whichever brand I want not just your own brand. For the time being I'm staying well away from Samsung now.
----------
Hi. We're sorry for your inconvenience. There is a need to analyze log files to find out the cause and resolve the problem. Could you please contact to our email(sswitch.cs@samsung.com) for further assistance? Our team is going to try our best to resolve the problem. Thank you.

BOBBI

If the Smart Switch supposed to let you do so much why if I want to take old stuff of the phone add it to the stuff on the new phone but nothing happens why?? I told the old phone to send the info and the new phone should receive the info but this is not happening. I wanted to take the ring tones from my S10e and put them on my Samsung Z Flip 4 it's trying to do it in reverse. Why Samsung ring tones so LOW?? HOW DO YOU WAKE SOMEBODY UP WITH SOMETHING THEY CAN'T HEAR?? SAMSUNG SUCKS‼️
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Hi. We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

Akari

I've used this in the past to transfer everything to a newer phone without any problems. But this time, it took more than 6 hours to transfer my stuff to the S23 from s9. It used to be no more than 2 hours. The apps that transferred didn't even install after all that time so I had to do it one by one. My contacts nor messages not transferred. Only thing that did transfer (after almost half the day) were my pictures.

Paradigm

The wireless transfer didn't work for me for whatever reason. (Couldn't find device over Wi-Fi.) When I got the cabling worked out (micro to USB-C) the transfer worked OK despite the fact the old phone had a chewed connector and I got some bad/misleading info from some tech help. Only problem I had was account and saved file stuff due to playstore, but can't blame that on the app. Basically recommend, but the app needs some troubleshooting steps/tips if things don't work straightaway.

Lucinda

It took months and several friends in the computer business to get "smartswitch" to finally work! I started back in August 2022 and here it is nearly a year later and I finallt did it!! Nothing easy or simple about it! Its a giant headache,but I really needed to do it ,or lose all my info.Please make it more user friendly!
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Hi. We're sorry for your inconvenience. Our team is going to try best to provide better user experience. If you need any help using Smart Switch, please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

Charles

I would really like to give this 5 stars because it's easy to use. However when you transfer apps it doesn't play well with Google play. On the new phone the Google app store doesn't actively manage the installed apps for updates so you have to manually update every app. Can't figure out to proactively resolve this issue.

Sara

Latest update is not backing up WhatsApp media or secure files. There may be other files I haven't noticed that haven't been backed up either. Update: you guys weren't very useful over email either. The updated version still isn't backing up my downloaded WhatsApp media or secure files. It's a pretty simple symptom to understand with a description only
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Hi. We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

Viktor

After two years I checked again, it is almost an useless app. Try to upgrade your Samsung mobile from a previus Samsung device and you will experience the following: sms, apps, galeey successfully copied but the most important things: the individual setting of your apps is NOT . so you have to reset one-by-one ALL of your apps! as it would be a fresh install. Very easy to reproduce. Try to switch e.g. S21 to S23 . It is uNacceptable
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Hi. We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

Jussi

Wants me to connect to WiFi, then asks me to turn off WiFi to hasten the transfer, and then asks to connect to WiFi...... Tells me to ipdatw the app on my old phone ( on which it was installed 2 minutes ago and fully up to date), gives a QR code that just loops me around to rhis same cycle. It does nothing. Actually less than nothing being that it has simply wasted my time.
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Hi. We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

JAdams

I was trying to transfer data from my Motorola phone to a new Samsung phone. I was told I'd "simply" open the "Smart Switch" app and I could easily transfer my data. I can't get to apps on the Samsung phone WITHOUT A SIM CARD! But everything I've read says NOT to move your SIM card until all your data is completely transferred! I can't transfer ANYTHING without a SIM card! I've had every brand of phone & have never had so many problems simply transferring data! This is absolutely ridiculous!
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Hi. We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.