INFORMATION

Updated:
BundleID:
com.sfr.android.moncompte
Version:
10.6.2
Category:
Tools
Required:
Android
Rating:
Publish:
2023-12-04
Price:
Free
Developer:

WHAT'S NEW

Afin d’améliorer votre expérience sur l’application cette mise à jour contient des correctifs et des optimisations.

SFR & Moi App SCREENSHOT

【图】SFR & Moi(截图1)【图】SFR & Moi(截图2)【图】SFR & Moi(截图3)

SFR & Moi App DESCRIPTION

With the SFR & Moi app, easily control all your Mobile & Box lines!

Track your consumption and bills

– Control your budget wherever you are, in France or abroad, thanks to detailed monitoring of your consumption for all of your Mobile and SFR Box lines
– View, download and pay your latest bills

Adapt your offer to your desires

– Manage your offer by choosing the package adapted to your uses
– Entertainment ? International ? Security ? Follow your desires thanks to the many options available
– Order your accessories
– Renew your mobile

Manage your contract with ease

– Consult alerts and important information on your lines directly from the home screen or from the notification center
– Follow the progress of your Mobile and Box orders or current after-sales service files as closely as possible, step by step
– Modify your personal, banking and administrative details (address, means of payment, contact numbers, etc.)
– Directly manage all your SFR FAMiLY benefits!

Check and troubleshoot your Box

– Check the status of your box 24 hours a day using the Line Status functionality and run a diagnosis of your box if necessary
– Benefit from priority contact with an expert technical advisor 24/7 after a Box diagnosis

Simply manage your box’s WiFi

For SFR Box 8 customers with Smart WiFi via “Manage my Smart WiFi”
– Easily personalize and share your network name and WiFi key, check the connection quality of your equipment
– Install your smart WiFi repeaters in the best locations for optimal WiFi coverage
– Enable/disable WiFi

For SFR box customers via Manage my WiFi (feature available for certain offers only)
-Easily access the interface of your box to control your WiFi
Find the answers to your questions

– Thanks to all SFR assistance and the SFR Community
– By email (go to your “Help” / Contact us section)

Free download and use in mainland France (excluding mobile internet connection cost depending on the SFR offer subscribed).
Application accessible to SFR customers with a mobile, tablet & key or ADSL/THD/Fiber offer.

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SFR & Moi App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Dimou

So far so good, nice interfaces and the interactions are rather smooth.

joelle

Very useful app and indicative of all you need to access.
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Hi joelle khraish, Thank for your comment ! Team SFR

Sara

Not very user friendly

Adam

Horrible app, just let me add prepaid credit so i can use it for internet data. No english. What is this a 3rd world site?

Tao

Avoid this scamy company at all cost! They got you into their internet box plan by telling you lots of deals, but when the first bill comes, there is no deal at all! And you contact them about it and they told you that they are on it, don't worry, but week after week, they aren't doing anything.

Maxim

That is the worst service I have ever seen. I bought sim card for business at mobile retail shop. I put that number to business card which are already printed, so I can't change number anymore. I went to official SFR distributor to get help with Internet activation as I can't read French. They refused to help me and recommend to visit the same mobile shop I bought sim card, but now it's far away. They didn't even help me to top up card. I don't know why you sell sim cards which can't be used.

Infinity

Very bad. I cant connect. It said that it sent a link to reset the password but I didnt receive anything. I tried 20 times and check also in junk mail.
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Hi Infinity Vortex, Please contact a customer service representative just here : https://assistance.sfr.fr/contacter/ He will access your personal files to help you. Please try to write in french or to have someone to do it for you. L'équipe SFR

Henrique

To cancel it you need to send a letter. They will only give you the address by phone call, never by email or message. It is a disrespect to non french speakers.
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Hi Henrique Souza We invite you to contact SFR Customer Service. You can find all the ways to contact SFR here (https://assistance.sfr.fr/contacter/). SFR Team

Dr

Not trustworthy at all. Tries to trick you into subscribing for services, all of a sudden got an sms saying subscription to PlayVOD active. The button to cancel the subscription is hidden away and so difficult to find that one has to call customer service for help find it.

red

Absolutely horrible experience. They charged me after I terminated my contract for the month after when I didn't even use it! They send emails about payment for a small amount but when you open the payment portal its a large one. Their dates and numbers do not match at all. They also have long periods of service stoppage. Please don't use sfr, its a large scam.

Yves

Hello! I am somewhat disappointed as it seems to me that there has been no progress in the update frequency of all conversation bill. All extra contract call does take quite some time to get updated on the app. By that way, it becomes very hard to keep track of the extra time. Thanks for looking into that matter.
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Hi Yves PAUL, thank you for your feeedback :). Have a nice day ! L'équipe SFR

Sam

In general it (the SFR fibre) works... except when it doesn't. When it doesn't work, it will take at least a week for a technician to come. It's a good choice if you are willing to be charged for a full month, and use the internet for a half of a month. Again, it's a pretty a good choice if you want to embrace a disconnected life. 👌

Enes

Each page full with error messages. I switched from another ISP during my move but even before I receive the materials, I regret my decision. Impossible to reach multilingual SAV by phone or nothing can be done online. The product itself deserves reputation because of wifi6 modem but after sales services and the way that company uses the tech are disappointing.

Tim

Testing my SFR internet connection using this app only works with a good internet connection. So either the test does not start or the test gives a good result... Quite often my SFR fibre does not work properly...

Emma

Zero customer service I have had nothing but trouble with SFR. My router was installed and there was no WiFi. For 3 weeks they denied it, then sent someone to fix it. I've now been charged 83.99€ for a service I've not been able to use. The app does not let me see the detail of charges on a bill and 'force closes' constantly. There is no option to contact via email with issues and the FAQs are useless. There is no option to change language settings either!!

Henrique

This company will try to install apps and games on your mobile phone without your permission violating all your android privacy options! Doesn't matter if you disable it or remove all permissions it will be able to update itself and installs whatever they want! Stay away from this! Stay safe!

Guest

Very good app. I use it to see how much internet I have left and it's very easy to use. I never had issues with bugs either. Can improve with new features.

Guest

Pathetic customer service! I had a problem with my fiber box. So, i called the customer care for an appointment. They gave an appointment after 3 weeks and then on the day of appointment, the technician didnot showed up. I called the customer care to get help but they told me to go to the store to get help. In the store, the customer representative, doesn't try to listen the problem. She told that she can't help and told me to contact the customer care. No body is helping me. Its really awful😡

Guest

Useless app. I'm trying to activate an internet addon, I've spent 20 minutes on their app and website and they charged me 25 euros. Thanks good it's only a pay as you go sim. Stay away from them!!!!!

Guest

Difficulties to "start off the system" but now "all" has been put right via your technical team & customer service team who were polite, patient, throughout the ordeal & finally the result is terrific to use, to organize & great to watch, I thank you all Alex.