INFORMATION

Updated:
BundleID:
com.verisure.securitasdirect.owa
Version:
10.99.0
Category:
House & Home
Required:
Android
Rating:
Publish:
2023-11-13
Price:
Free
Developer:

WHAT'S NEW

We include new features in My Verisure to constantly improve your security experience.

The Securitas Direct development team continues withits daily work and you will soon be offered more news in your app.

My Verisure App SCREENSHOT

【图】My Verisure(截图1)【图】My Verisure(截图2)【图】My Verisure(截图3)

My Verisure App DESCRIPTION

YOUR SECURITY – WHEREVER YOU ARE

The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.

Application features:
– Check the status of your alarm.
– Arm or disarm your alarm remotely.
– Check who enters and leaves your home or business and at what time.
– Take photos remotely to check on your property from your mobile or tablet.
– Check your live video surveillance.
– Download your invoices.
– Modify your keywords, users, action plans…

And much more!

All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.

Notes:

– In order to use this application, you must be a Verisure customer and have a username and password.
– If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
– If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm)

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My Verisure App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Martin

The app and usability is ok - could be a lot better. Some features are bugged like I cannot access the app settings without it crashing. And it misses some QoL features like telling me which magnetic sensor is open or closed.

John

This app has every month to be in trouble, and I can't connect or control or monitor from this Un reliable service

Tanuj

pathetic app, although the service is good.. always results in unexpected error.. for more than a year now... whenever we complain, the customer care says we know about the issue, we are working on it. i decided to leave verisure recently when I was stuck outside the house trying to disarm, but the service is good giving them last chance now

Valdas

This app is absolute rubish. Most of the time it takes ages to arm or disarm the system.

Raul

One of the worst and dodgy company with what I signed in 2019 and what they said now after 36 months that I cannot keep the devices but in my contract doesn't specify anything for returning devices after 36 months. Avoid this company!!!

Adrian

The app works perfect for me and the alarm system is 100% So easy to use. The after sales service as been spot on. Would definitely recommend to family and friends.

Poonam

Rubbish app. Barely works. Advertising the convenience of using an app is a bit of a scam considering how poorly it functions.

Guest

This app is terrible worse even then their alarm system. I don't recommend either. They have made changes to this app and now it is even worse. Takes for ever to open and I get errors everytime I change the status of my alarm.

Issen

Lacks some automation features (such as automatic connecting and disconnecting of the alarm) but otherwise works well.
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Hello. If you need help with the operation of the app, please contact us by calling 910121122. Regards.

Stephen

Takes far too long to arm alarm. It's only in the next room not the dark side of the moon. Update 19.08.22. Now taking at least 3 times to arm alarm, app is totally unreliable. Is the alarm set who knows? 10.09.23 wish I could give 0 stars. You can rarely tell if the alarm is armed. Too many times it says it's taking longer than expected. As above I'm still in the next room, about 1 foot away.
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Hola, Stephen. Nos encargamos de ayudarte. Por favor, contacta con nosotros a través del chat de App/Web, enviándonos un mail a atenciononline@securitasdirect.es o llámanos al 910121122 y lo vemos. Un saludo.

Sandra

This app os the worst. It never does what it is supposed to do. Even with top internet quality, the app only works 2 times out of 10. Super annoying and I am obliged to turn my alarm on and off manually, so what exactly is the point??
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Gentile Sandra: per noi l'opinione dei nostri clienti è molto importante, per questo ci piacerebbe approfondire il suo feedback. Le chiediamo di inviarci a myverisure@verisure.it il suo Codice Cliente o un recapito telefonico in modo da individuare la sua utenza e ricontattarla Grazie.

Deniz

Update: 18/07/2023. I'm not sure that the people updating the app at Verisure have experience in the field. The app is not fit for purpose. The alarm does not turn on and cannot be switched off! Whatever update you've made has broken the app. I couldn't deactivate the alarm last night and it's still stuck on alarm armed without the alarm actually being armed. I uninstalled and reinstalled it but it still won't work.

Craig

4 stars for 1 particular reason and that is why has the sister verisure app has the ability for wear os yet this one doesn't? If it had the ability to work from a watch as well as a phone like the sister app this would get a 5 star review but as it hasn't I cannot go any higher with this app than a 4. It certainly would be a great addition if the app could include this in a future update at some point so it could coincide with your sister app

Matthew

There appears to be a bug with the phone number information from showing when viewing users that have access to your alarm. A UK mobile number is 11 digits long, yet there is only 10 digits shown when adding a new user to control my alarm.

Kashif

Just does not work unfortunately. Requesting photos from detectors takes too long. When the photo finally comes through, you can't view it for some reason. Sometimes all of your devices go missing from your app! Support said uninstall and reinstall, which is not a fix, it's just wasting your time. So many error. For an international company, the app is substandard.

Dean

We installed Seguritas Directa after we were burgled. Yes, I know it's after the event but it made us realise how vulnerable we were living in the countryside. The system has a number of features you just cannot get from CCTV alone. I would say the most reassuring is use of the SIM instead of relying on WiFi and the radio signal backup. The service has been so professional from the start and the app is really well designed. Thank you Verisure!
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Hola. Muchas gracias por tu valoración. Nos alegra saber que la experiencia con nuestros servicios ha sido positiva. Un saludo.

Mitul

Alarm status and mode setting is flaky at best. The app is primarily designed for one thing, activating the alarm in various modes, checking it's status and beyond that taking photos. Recently everytime I activate the alarm, the status does not update to show me whether it has activated properly or not. I keep pressing refresh and it says it's deactivated. I check the timeline and it says it's activated. Confusing indeed.

Guest

Brilliant App. Had reservations from some of the other reviews, but the App works fine for me. Very easy to use, can switch on the alarm and all the different modes from the app. Can configure the various keys, passcodes, view images audio etc. So many options, connects quickly and easily. Overall an amazing application, would highly recommend. I've had ADT, Yale, Chubb over the years none of them come close in terms of effectiveness and ease of use as an alarm system.

James

The alarm system is excellent but the app is shocking. Every option results in an 'unexpected error' message. The fact that the app is unusable, unfortunately really detracts from the overall system. The lack of a biometric login option is also slightly tedious as you have to manually input your password every time if you don't want to leave the app 'unlocked'.
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Hi James, thanks for taking the time to contact us, I would like to discuss this in more detail with you and would appreciate if you can email us directly at customersupport@verisure.co.uk

Kelly

Initially some teething issues. But all sorted now. The app is basic, but does the job. It allows you to activate/deactivate your alarm, view your images, camera, check your invoices and all the stuff as a customer you need to use the smart alarm. I like that I can do this from my app, super easy. What's not to like?