INFORMATION

Updated:
BundleID:
com.vzw.hss.myverizon
Version:
17.4.1
Category:
Tools
Required:
Android
Rating:
Publish:
2022-11-13
Price:
Free
Developer:

My Verizon App SCREENSHOT

【图】My Verizon(截图1)【图】My Verizon(截图2)【图】My Verizon(截图3)

My Verizon App DESCRIPTION

The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes and the latest offers, easily switch to Verizon, and much more.

With My Verizon, you can:

• Switch to Verizon in minutes (and bring your phone), thanks to auto-detection of your device and the ability to scan your ID for quick setup.
• Check to see which offers you’re eligible for.
• View your account in one seamless feed.
• Get on-demand support tools, such as Live Chat and step-by-step troubleshooting instructions as needed.
• Monitor data usage via a control center that lets you see how much data is being used, who is using it and how to get more when you need it.
• Change or manage your account safely anywhere, anytime.
• Switch to a different plan easily or go Unlimited right from your device.
• Make secure payments quickly. Manage and pay your bills easily, or simply enroll in Auto Pay.
• Score rewards, once-in-a-lifetime experiences and exclusive perks from your favorite brands when you register for Verizon Up.
• Shop phones, wearables, smart devices and accessories, and get delivery as quickly as the same day.

Download My Verizon now and control your entire Verizon experience in just one app.

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My Verizon App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Alec

Edit: I've been a Verizon customer for about half a year, and I've racked up several discounts. One of the discounts is $5 off for autopay enrollment. What is not mentioned, is that if I don't pay on my card, it doesn't count. So when I put a credit on my account, which virtual purchases have an additional tax on it, and then my account is charged, because it didn't go through my bank card, I don't get that discount. This is blatantly shady and disreputable. You have robbed me more than once now

Nikki

Overall the app is okay but the support chat feature is awkward and not sure if this is an app concern but the support agents take very long time to respond and it's hard to tell if I am still connected with one. It seems sometimes they also cannot see the messages I sent them. Additionally, there doesn't seem to be notifications coming for support chat. This may be a device issue but it's worth noting.

Guest

Doesn't allow me to connect to Verizon and add service, unless I already have Verizon service (or wi-fi), in which case I don't need to connect to Verizon to add service. Can you see why that might be a problem? Most fundamentally useless app ever designed. Please let me delete it from my phone without significantly modifying the OS.

Lily

Awful. From the excruciatingly buggy app to the absolutely horrid service. I'm now looking for a new provider. The app freezes, gets stuck in loops, can't view my bill breakdown, and the service line is a joke. Over a month to get my number/plan transferred to a line within their network and it still wasn't done right.

Mike

Works well, but it's "bulky." Getting to what you want could be a little easier. AND- I've signed up for automatic payments on multiple occasions and for whatever reason it "doesn't stick." It seems that if I want make a payment early, it takes me off auto-pay & I lose my discount. I end up doing a chat or making a phone call to resolve something that should be fundamental in the app... ??

Music

Mostly functional but has to bypass in app validation using a browser instead of the app because the app doesn't remember you are trying to reset your password and brings you to the login screen😑. Also, please let me use one of my past 5 passwords. I keep forgetting them because I need to make up some bull. I'm not going to remember the new one and I constantly have to reset my password. Still haven't looped to where I can have a memorable password.

Pamela

App is not user friendly. It requires too many steps to complete simple tasks, the two factor verification process is a complete mess. Please add a box to opt out of facial verification. I am never going to use it. When I change my address to the home state that I live in the app indicates that I live in a state called SS. There is no state in the US called SS. Please fix this app. It is embarrassing a corporation as large and technologically advanced as Verizon can't make a quality applicatio

Dmitriy

Horrible experience recently. The recent update completely made this app unusable. Every time I open it, it asks for login and password. I saved them and enabled finger print login. App continues to ask for login/pass. On top of that, it cannot recognize the password I updated a min ago. Never had this issue before.

Jason

Difficult to find information on my current plan/usage with Verizon trying to get me to upgrade to a different device or plan constantly. Also, difficult to understand the different device protection plans as they have different names/prices for different phones but none of that is described in the app. After getting new phones the app is more confusing than ever.

christia..

Used to be a great app, now I can't upgrade my devices or buy anything, because it won't accept my E911 address as valid. It's the same address I've had for almost 12 years, as well as the only address I've had for my entire relationship with Verizon. Terrible, inconvenient, frustrating.

Mary

I went around and around with my phone...it's easier for me to go see a real human at the Verizon store(and faster/ convenient) than mess with trying to down load a bunch of stuff(apps ect.) and figure out what process a computer wants me to follow. My wall phone picks up and dials and I get mailed a bill! I'm sure I'm not the only older person that still appreciates customer service!!

Truth

This app is worthless to me, especially when trying to pay a bill through it. You're given 1 option of credit card info entry and the app won't accept it that way. If you've previously entered the same card it won't take it. Makes no sense. Do they expect me to enter a new credit card everytime I have to pay my bill? I've emailed them about this and haven't received a response, so I've come to the conclusion Verizon doesn't care.

lynn

Most things are easy, but I'm having trouble getting my account signed up for automatic payments. My credit card was lost. When I received my new one, it didn't automatically charge my bill, which I had set up for autopayments. Now I'm having to hunt around for how to do that online. It should be easy to find and execute. And yesterday when I was working on this, my account balance Said $0, so I assumed it was okay. Today I got a text from Verizon saying my account was past due.

Alicia

Horrible, I can never load this app. I have even set on the phone with technical support over an hour with nothing resolved. I'm not sure if it's because I only have their internet. I have tried on my phone(Galaxy s22+) as well as a laptop. It has been the most frustrating process, it should not be this hard to get into an app. They send you your bill, but then make it impossible to pay because they want everything through the app.

Denis

App repeatedly fails. I have been trying to use the Active Switch feature to switch my line to a new device, but the app repeatedly fails to load the next screen. I click the next button and I am sent back to the same screen I was just on. When I try to go back I get a completely blank screen. I tried clearing the cache and uninstalling and reinstalling... The issues persisted. I will have to go into the store. Won't waste my time on this app anymore.

Bryan

Always horrific. The only way a company as large and sophisticated as Verizon can produce an app so bad is if it is done intentionally. I cannot think of one instance where the advertised deal you see is the actual deal you get by the time you go to check out. I'm sure that it isn't fraud from a technical/legal perspective, but it is always misleading, misdirecting in the hopes that frustrated customers give up and spend more.

Mandy

This app is horrible on the Samsung Galaxy S22 Ultra. It does not load, it is extremely difficult to pay my bill or look at things when the app takes forever to load and then even when I do manage to get in everything else takes forever to load. This isn't a one time thing, I've noticed this since I got the phone. Also, when I try to go on Verizon on my laptop it has me sign in, but always says my info is wrong, even when I change the password a million times, it is just really difficult.

William

I will never buy a device from Verizon. They removed call and text on other devices from all galaxy devices to force us to use their trash apps that don't even work! I'm replacing all my devices, already started with my tablet, and getting them direct from Samsung so I can actually connect my devices to each other the way they were meant to be by samsung. Can't even access samsung cloud on my verizon tablet. Not to mention the countless account issues I've encountered. Looking for a new carrier!

Tony

Verizon as a phone service is very good and I'm happy with my speeds and the representatives are very helpful however the app itself is horrible. This review is for the app, it is clunky, slow, does not allow my spell auto correct to work so words are often misspelled to representatives unless I type extremely slow and careful. Just an overall bad experience with this app and I wish I never had to use it.

Kenya

It's a good app since they dont allow you to talk to an human without charging you. But it is not easy to navigate through at all. They need to expand the menu and add directions or simply what part does what. Like you need to add an payment method with your promise to pay. Or even that it can be done in two payments. Also was on a chat with an rep. We got disconnected, there was no way to reconnect or to even see the coversation to get the answers. Lets do better verizon