INFORMATION

Updated:
BundleID:
com.waterauthority.app
Version:
1.14
Category:
Communication
Required:
Android
Rating:
Publish:
2023-09-09
Price:
Free
Developer:

WHAT'S NEW

We are continually working to enhance the WAF app. This update offers bug fixes and performance improvements to enhance your experience.

WAF App App SCREENSHOT

【图】WAF App(截图1)【图】WAF App(截图2)【图】WAF App(截图3)

WAF App App DESCRIPTION

Get real-time updates on balance, overdue amount and statement due date with the WAF App. View water consumption history and bill copies conveniently from your mobile device. Receive updates on service disruption notices, bill reminder alerts and WAF News.

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The WAF App is the official Mobile App for Water Authority of Fiji Customers.
Get real-time updates on balance, overdue amount and statement due date with the WAF App. View water consumption history and bill copies conveniently from your mobile device. Receive updates on service disruption notices, bill reminder alerts and WAF News.

WAF App App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Lasarusa

This app hardly updates the water bills....the last time it updated my bills was on July 26..its already September now nd it still hasn't been updated with the recent bills
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Please accept our apologies for the inconvenience caused. We request you to please share details of your issue with contact@waf.com.fj. We will resolve your concerns with priority.

Mina

Can't download bills. Useless app
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Dear Customer, We really appreciate you bringing this to our attention. Based on your feedback we have investigated your issue. An update will be released to resolve this. Please do update and advise if it has resolved your issue

Krishnee

What a waste of my time trying to register for this app. Email notification received,"details supplied do not match". It seems every customer who provided the review has faced the same issue yet this is not rectified, even customer care can't resolve or does not know what is happening.
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Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at contact@waf.com.fj so that we can resolve the issue.

SUPER

I will give 0 star...what waste of download...get someone to develop this app to function properly too complains to list app should include public forum complain section for customer service too.
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Dear User, we are sorry to hear that there were features that were not working for you. Please share the exact issues you had at contact@waf.com.fj and we will do our best to rectify those at the earliest. Thanks.

Anaseila

Omg...i just made 2 payments through MPaisa and don't see any Updates in the App... Kept saying somethings wrong can't update payments ....
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Hi, can you please send us your account details along with the screenshot of the payments to receivables@waf.com.fj so that we can help you. Thank you for using our app.

Ruci

How convenient! Details don't match and when we contact them via email - no response 🤷🏾♀️
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We apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via contact@waf.com.fj and we will be happy to help you further.

Semi

Straight Up 5 star 🌟 ... Easy and Convenient
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We're always working hard to improve the app. Thanks for your download and feedback.

Paula

Easy to monitor
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Thank you for your review! If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us.

Sitiveni

Very useful! Not wasting time and money for any clarification of my water bill
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Thank you for your support

satyajee

Excellent services provided in terms of online...

Sione

When l pay via mpaisa l check the acc# no. balance is still the same . Unprofessional introducing to internet field . Unsafe payment app l want to rate the star to zero .
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Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at contact@waf.com.fj so that we can resolve the issue.

Mes

Waste of data downloading this app. It keeps on saying the details don't match the records you have... But all the info are correct since I get my bills through email... 🗑 pathetic
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Dear User, we are sorry to hear that there were features that were not working for you. Please share your account and email details at contact@waf.com.fj and we will do our best to rectify those at the earliest. Thanks.

Bulou

Sometimes questionable whether Meter Reading is Actual of Assumption
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Hello, Your problem needs more detailed examination. Please report it to our technical support team at contact@waf.com.fj. We are always looking to help our users.

Mohammad

Very bad experience. My account details are correct but my mail reply say - my account details don’t match. It is a hassle for us.
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Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at contact@waf.com.fj so that we can resolve the issue.

Nicks

Pliz fix your app it's not even working ...
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Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at contact@waf.com.fj? It will be very helpful for us to investigate and fix it. Thank you!

ravindra

Waste of time app. When switching meter account, message appears no connections
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Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at contact@waf.com.fj? We'll get you up and running.

Zoheb

Instead of trying to do cost cutting on everything it would be better for you guys to provide clean water instead of free grog and also stop the regular water cuts

Meechal

Tried to register on to the app and it kept on saying details supplied does not match the billing record with WAF...
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Dear Customer, We really appreciate you bringing this to our attention. We would like to investigate your issue. Please share your contact details with us at contact@waf.com.fj so that we can resolve the issue.

Bhuan

Okay app. Atleast getting message for account message before due date and can download bill
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With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.

Aceni

I can't register on your app as a bill payer it keeps saying "something wrong"
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Hi, please email us a screenshot of the error you are facing along with your mobile number at contact@waf.com.fj so we can look into this for you. We apologise for any inconvenience.