INFORMATION

Updated:
BundleID:
com.wildix
Version:
5.11.04
Category:
Productivity
Required:
Android
Rating:
Publish:
2023-07-18
Price:
Free
Developer:

WHAT'S NEW

What's new
- fixed an issue in which there was no pop-up notification about new messages sent to a group chat and no notification on the Chat tab inside the app.

Wildix Collaboration Mobile App SCREENSHOT

【图】Wildix Collaboration Mobile(截图1)【图】Wildix Collaboration Mobile(截图2)【图】Wildix Collaboration Mobile(截图3)

Wildix Collaboration Mobile App DESCRIPTION

**To use this application, you must be a user of a Wildix system and have fast internet connection that doesn’t block VoIP traffic.**

Wildix Collaboration Mobile application brings UC services to your Android device allowing you to make and receive calls via your enterprise Wildix PBX, to chat in real time with all the users of the system and monitor their presence status.

Highlights
* Highly secure application with exceptional voice quality
* Video and audio calls, Presence, Messaging
* Notifications while using other applications

Telephony features
* Audio and video calls via VoIP to all the colleagues
* Audio calls via VoIP to all phone contacts
* Calls via mobility callback service
* Call history of received, missed and dialed calls
* Multiple calls support – hold, swap between two active calls, transfer calls (attended & blind)
* Automatic codec selection to ensure optimal call quality

Messaging and Presence
* Chat with all the users of the system
* SMS to internal and external numbers
* Exchange memo/reminder messages with all the users of the system
* Chat history
* Presence status and location of colleagues
* Personal Presence status and location
* Notifications of new chat messages
* Users personal pictures
* Sync of user status online/dnd/away with all compatible devices (Android, iOS, PC, Wildix phones, W-AIR)

Requirements:
– WMS version 4.0x or higher
– Android OS: 5.0 or higher

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Wildix Collaboration Mobile App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

sonali

really nice app, and easy to use!

Amanda

Awful. Used I'm a small office, constantly drops out so unable to dial out or gives a very poor signal whereby the called party sounds like a robot and they cannot hear your reply and complain about a very bad line. Tried updating to no avail, as bad on WiFi as via data, not fit for purpose and company will be moving away from ASAP as no use in business other than portability of a static line via an app, bit no good if can't hear anyone!
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We’re sorry to hear You’re not happy with our product. Could You please tell us why do You dislike our app? In case there are some problems, Your certified Wildix Installer is free to open a support ticket.

David

I have an issue with this app constantly uninstalling itself when my phone restarts. I then have to reinstall and re login.

Guy

When using the app on mobile data, neither the person I call nor myself can hear anything.

Tablet

Its good and seems to work ok. Voip can be a little bit stuttering at moments but mainly ok. 1 thing to add would be the work place contact phone book. That doesnt carry over or show on a mobile... only the contacts saved in the mobile so you have to then go finding numbers in the main system to call from the mobile if away from desks. Imagine it could be done as you have to sign into your own account anyway.

Simon

Generally works well as an internal (and external) phone system for us. Annoyingly though it turns my phone ringer to silent every time I use the app. I keep missing calls if I don't remember to check every time. Is there any way around this (Samsung S20+)?
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Hello, thank You for Your feedback! Could You please raise a support ticket for Your Wildix certified installer so we can better understand what the problem is? Thanks!

Tamara

Been using this app for several months now. Great way to keep all our clients info, make and track phone calls (which employee made a follow up call, to whom the call was transferred etc.) One glitch we continually have, the system doesn't let me "park" (put on hold) or transfer calls (sip error) to the company's credit, they are quick to respond and fix it. Thanks

Cristina

Very pleased with the service. The only inconvenience is that you cannot use the mobile phone for other purposes if there is an incoming call.

Alejandr

Used to work perfectly but then broke for about a year with updates. Seems to be working better now though.
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Hi, can You please try reinstalling the app. If the issue persists, please contact Your certified Wildix Installer to resolve it.

Stuart

One major flaw for me is that I just can't get it to work with my Bluetooth headset. I have seen the Bluetooth icon once on a call, but every other time it doesn't appear, and even though I hear the tones coming in my ear even I'm dialling as soon as I place the call I have to put the phone to my ear. Is there a quick fix for this?

Graham

Doesn't work on Android Auto & transfers are poor compared to IOS as can't see Function keys for groups etc.

Dan

The app is great, but 1 thing I want to know - is there a setting somewhere which stops the call coming up on a bluetooth device ie car phone system & smart watch?

Braden

Great app for working remotely. One drawback is the amount of steps needed to transfer a call, it feels like that could be streamlined.

Christop

Needs to have ability to understand phone numbers that don't begin with 1 or do begin with +. Or needs option to adjust phone number from contacts list before dialing.

Guest

The basic app is fine but the fact on my Google pixel I cannot transfer calls internally when answered by mobile is a massive flaw - transfer option is greyed out

Guest

I have rated as a neutral review and sent a message to the developer. Iphone app works well, android cant seem to match it yet in our environment.

Guest

since we have gotten this system at work and i installed the app my Samsung phone restarts multiple times per day. i have removed optional apps and phone still restarted. what's up?
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Our program as well as any other apps can't restart/crash phone, issue is in the Android OS. For more detailed analyze - please contact our support for logs and additional information collection.

Guest

This app goes from being "ok" to "poor" on a regular basis as new updates are pushed out. As of the last update on 4/18/2019 I can no longer answer calls. The app opens, displays the incoming call but when you tap to answer it hangs and the phone continues to ring. I've found that I can answer from the Collaboration browser extension so I've reverted to doing that for the time being. It's very frustrating when things are working and then an update comes along and creates a new issue.
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Hi Scott Reed, could you please capture logs when an issue happens and provide logs to android_feedback@wildix.com. (How to capture logs - https://confluence.wildix.com/x/7gFuAQ). Unfortunately, we can not reproduce this issue and log will help us to fix issue faster. Thanks for feedback.

Guest

Overall has good features but very buggy. Throughout versions, call audio goes between speaker and Bluetooth intermittently, so I have had important or sensitive information suddenly play out loud instead of in my ear. This is more pronounced in the new update. Now if I have call audio set to my Bluetooth, when I make a call neither works properly and I have to fully turn off Bluetooth for the other person to hear me. Incredibly frustrating and an unprofessional face to present to clients.
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Hi we fixed an issue when audio device randomly switching to the handsfree mode in beta application 4.02.17. To get the beta version of an app please follow the URL - https://play.google.com/apps/testing/com.wildix Please provide more details and steps to reproduce the issue with Bluetooth to android_feedback@wildix.com Thanks.

Guest

crashes all the time. no call waiting beep. app is very delayed from the phone or computer. customers hang up or do not get answered. lost revenue due to this poorly designed app.
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Thanks for feedback. Please try new version of application 4.00.17. This version has new design and contains a lot of stability improvements.