INFORMATION

Updated:
BundleID:
in.digiglobe.roadcrosscustomer
Version:
1.33
Category:
Auto & Vehicles
Required:
Android
Rating:
Publish:
2020-01-03
Price:
Free
Developer:

Crossroads RSA App SCREENSHOT

【图】Crossroads RSA(截图1)【图】Crossroads RSA(截图2)【图】Crossroads RSA(截图3)

Crossroads RSA App DESCRIPTION

crooads is India’s best and foremost Road Side Assistance (RSA) Network which has now taken 24×7 on-demand roadside assistance to the next level with the launch of this mobile app. No calling or waiting on the phone or having to explain your breakdown location. Just a few taps to avail services.

Faster, accurate and more convenient, crooads free app lets you travel with confidence and peace of mind. So you can stop waiting, worrying and wondering when help will arrive.

We’ve added many new features for Android customers including the ability to buy various Membership plans online or simply Pay-per-use (for non-membership customers), embedded promo codes (big savings!) and lots more!

How It Works:
• With a simple tap, request assistance for a flat tire, lock out, dead battery (jump start), empty fuel tank or mechanical issue.
• We’ll automatically detect your precise location and dispatch the closest assistance.
• You’ll receive confirmation that help is on the way, who is coming and a precise time of arrival.
• You’ll be able to watch in real time on your phone as assistance comes to your location.
• Should you choose, you’ll be able to contact the assistance directly at any time during the help.

crooads provides roadside assistance nationwide, including Delhi NCR, Mumbai-Navi Mumbai-Thane, Pune, Kolkata, Bangalore, Chennai, Ahmedabad, Jaipur, Udaipur, Kanpur, Indore, Ujjain, Bhopal, Dewas, Mhow, Pithampur, Rajkot, Sonepat,Modinagar, Ballabgarh, Bahadurgarh, Muradnagar, Shuklaganj, Unnao etc.

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Crossroads RSA App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

Anil

Ridiculous customer care. Don't recommend wasting money on this subscription. They will never revert when you are in distress. 29 minutes TAT is only on paper. They don't bother to revert even after 29 hours. Pure marketing gimmick.

Arjun

They agreed for two year renewal on phone nd Whatsapp chat. Once payment was made online they cheated nd issued membership for one year only. They promise to correct it if membership is taken for second vehicle and show computer screen shot but not on card. Their app never gets OTP purposely after installation. Non-trustworthy dealings. Never trust or repent later.

Jitto

Most shitest experience. Unprofessional people who manage the service. They will say the mechanic will come in half hour but arrives in 3 hrs. They will call you to renew the membership after one month of membership even though it expires next year ( the records on the app and the records the call centre people have don't match)and when you try to explain these people they will hang up the phone. Useless app and useless company. If there minus rating available I would have given it.

Guest

Don't purchase it's a fraud. They assure 24*7 assistance before purchase. When you require assistance mechanic is never available. Their customer support won't pick your call. And when they do they will not help you in any ways. If you raise request for mechanic it will be automatically cancelled after sometime without any explanation. Please don't invest your money in it.

Guest

They are worst service provider....what is point of taking their package when they are not reachable at the time of need...they cancel request on their own...their customer care do not listen properly and they hang up on their own...better to look for mechanic on their own as these people will not reach on time.. they will call you for renewal but when it come to service .they are very deficient..want to give zero to them.
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Hi Mr. Rohit Please provide your membership number and query in detail so that we can take appropriate action in this matter. We value our customers’ feedback and always try to improve based on your feedback. Hope to serve you in future.

Guest

Bad experience. Last year I had paid for CR roadside assistance until 2021 but my member ID is automatically deleted. Yet they're telling me that I'm supposed to pay again to reactivate my member ID. This information was not provided to me before the payment and I didn't even get my money back. Also I've used the service once and got a message that mechanic will be there in an hour but after an hour I got another message that mechanic is not available. I e-mailed the complaint but no respond

Guest

These guys are JUST FRAUDS. My car broke down three times and I booked a service, all three times it was booked and then cancelled. Waited for hours. Paid 5000 for home servicing of my car. Then when I booked the appointment, that also they booked and cancelled. During active membership, they call every now and then to recharge the membership. They just want your money with no service.

Guest

Horrible experience with Crooads the second time on 18th August late evening. Waited and waited for 1 hr 30 mins with many unattended calls before a mechanic arrived. He didnt have a tyre pump...had there been a need for it. The mechanic seemed to be having a harried experience too with Crooads. Very very unreliable service. But since have paid for a long term package, reached out to them first.

Guest

Very pathetic experience with cross road service, Chasing for them for last three days for a battery related assistance but got the feedback that their own vehicle is themselves down, how would they help others. Not found reliable in case of emergency requirement, would not recommend Cross Road service now, try other one.

Guest

WORST ASSISTANCE PROVIDERS. I did a google search for road side assistance and they were at the top (classic PPC). The phone assistant insisted me to take membership even I said this is not the correct time as I am in the middle of road and need quick assistance rather than doing payments for any membership. But they keep insisting me and for the sake of my time and urgency I did. I wasted more than 4 hours and the mechanic did not showed up. and at night the request got cancled automatically.
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Hi Mr. Mandal, Kindly share your membership number with us so that we can take a look into this matter. Kindly share your query in detail so that we can improve upon our services. We assure you to provide timely feedback on this and this kind of thing will never happen in future. We regret for the inconvenience caused to you.

Guest

Cheats is one word to describe them. Don't use their services. I used it once and it was a con. On top of the annual subscription I ended up paying for the only time I asked for help when I needed my car to be towed. Uts supposed to be free for 5km & yet they charged for it. Use any other RSA, but them.
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Hello Mr. Singh, Kindly provide us your membership number so that we can contact you and try to understand your problem and resolve it by the earliest. Mr. Akshay we have always been there to help out our customers in the time of need. If you faced this issue please let us understand this and we assure you to take some strict action against this.

Guest

worst customer service I have ever came across. Shameless creatures. Promise everything while selling their service but expect the customer to never call them for assistance. No etiquettes while attending the customer and also will never eeach the location even if they are at 10 minutes distance as per the tracker provided on their app... NOT APPRECIATED. FRAUD
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Hello Mr. Maggo, We apologize for the inconvenience caused to you. We value our customer and its feedback and we constantly try to improve on the basis of this. If you have any queries please reach out to our customer support or mail to us and we will get back to you.

Guest

Great policy. Though they limits to the number of callouts but it is enough to have six services in year, very friendly and professional staff. technicians are equipped with software and knowledge of high end vehicles and newest technology. they are prompt and extremely helpful. certainly recommend to all my friends and relatives.

Guest

Every time I have contacted crooads for any reason, and yes we have had a brake down request in the past, they have been the most helpful and friendly people you could encounter. the last person may be sahil was excellent and went above and beyond to help me and gave multiple follow up calls. crooads, you pick staff well. every one has been a gem.

Guest

worst service ever! I had taken privilege membership of yours but could not find any way in the app through which I could redeem it, also when I was stranded in the middle of the road the app was not running until I updated it, moreover there was no way of calling also.
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Hello Harsh, We apologise for the inconvenience caused to you. We have moved to app-only services so as to stream line the process of helping our users.

Guest

I don't usually rate apps on the play store but these guys are so bad that I just had to. They will bug you endlessly to buy their packages but when it is time for them to deliver on their promises, they are nowhere to be found. It is really hard to reach their customer support and even if you register a complaint via their app, their mechanics are a no show. They cancel your complaints for no good reason. They are a fraud company and buying their packages is nothing more than throwing your money away.

Guest

Using it for the last 6 months,Pathetic experience starting with initial promises made by salesman to roadside assistance. Even in location like Delhi they are not able to provide service on time. There customer care is very difficult to reach and when contacted are of no use. They just provide same reasons like an automatic recorder. Even if you write feedback to higher department they didn't respond.

Guest

This is the worst company, they are completely unprofessional. I will advise be aware and stay away from this company. I got a permotional call and booked a service online. Even after 10 days nobody came. Nobody picks up the calls, customer service is completely rubbish, nobody picks up the calls, after trying numerous times call connected but the lady disconnected it . It countinues to happen the entire day.. I am so sad I had to cancel my trip. 😥😥😤

Guest

It's not about app, but the service which cross road provides, Flat tyre fix takes for ever, i have waited for more than 24 hrs, they do not call ,no notification in case they are unable to provide service, feedback option is not available from service history option

Guest

Worst service a company could ever provide to its customers, this company will surely finish itself very soon and doesn't require any competitor for this to happen. I have been associated with them since last 6-7 years, Earlier when it was call based, services were good, but today only when I called them, it says that everything is App based, and when I registered my complain through App twice, it's sending back the message after 5minutes that Dear customer your service request has been cancelled, now don't know how to contact them, they have taken our money and not providing any services now.