INFORMATION

Updated:
BundleID:
in.hied.esanjeevaniopd
Version:
1.0.20
Category:
Health & Fitness
Required:
Android
Rating:
Publish:
2022-05-23
Price:
Free
Developer:

WHAT'S NEW

Update for ABHA Consent & Workflow

eSanjeevaniOPD App SCREENSHOT

【图】eSanjeevaniOPD – National Teleconsultation Service(截图1)【图】eSanjeevaniOPD – National Teleconsultation Service(截图2)【图】eSanjeevaniOPD – National Teleconsultation Service(截图3)

eSanjeevaniOPD App DESCRIPTION

eSanjeevaniOPD – the National Teleconsultation Service of Ministry of Health and Family Welfare, Government of India aims to provide healthcare services to patients in their homes. eSanjeevaniOPD enables free of cost, safe & structured video based clinical consultations between a doctor and a patient.

Key features of this citizen friendly web-based National Teleconsultation Service (eSanjeevaniOPD) are:

Patient registration
Family member registration
Institutional registration (like correctional facilities, Sr. Citizen Homes, Orphanages etc.)
Queue Management
Video Consultation with a Doctor
Instant messaging (text-based)
ePrescription
SMS Notifications
Serviced by Doctors employed
Free Service (managed jointly by State Governments & MoHFW, Govt. of India)

eSanjeevaniOPD-Stay Home OPD has been developed by Centre for Development of Advanced Computing (C-DAC) in Mohali.

Salient features of this citizen friendly web-based National Teleconsultation Service (eSanjeevaniOPD) is a configurable onlineOPD (no. of daily slots, no. of doctors & OPDs /Specialty clinics, waiting room slots, consultation time limit etc).

FLOW:

Registration:
-User verifies his/her mobile no. using OTP
-Fills Patient Registration Form
-eSanjeevaniOPD assigns a Patient ID
Token:
-User requests a token for consultation
-Uploads health records, if any
-User receives Patient ID & Token through SMS
Login:
-Closer to the turn eSanjeevaniOPD sends a SMS notification asking user to login
-User logs in using Patient ID
-Patient enters the clinic and is placed at the end of the existing queue. If there is no queue you will be placed at serial no. 1
Wait:
-eSanjeevaniOPD assigns a doctor to the patient (time interval depends on the length of the queue)
-As the doctor is assigned to the patient “CALL NOW” button gets activated
-User is required to click “CALL NOW” button within 120 seconds*
-Upon clicking “CALL NOW” within 10 seconds the doctor shows up in video
Consultation:
-Patient consults the doctor
-During the consultation doctor has an access to the patient’s health records (if uploaded)
ePrescription:
-During the consultation, doctor prepares an electronic prescription (ePrescription)
-At the end of the consultation doctor sends the ePrescription and closes the call
-ePrescription shows up on patient’s end.
-Patient logs out after saving/printing the received ePrescription

After the call eSanjeevaniOPD sends SMS notification to the patient with a link to download ePrescription

eSanjeevaniOPD is based on eSanjeevani – Government of India’s flagship telemedicine technology developed by Health Informatics Group at Centre for Development of Advanced Computing, Mohali (Punjab), INDIA.

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eSanjeevaniOPD App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

SUDHAKAR

Login/sign up option should be free from opd timing. Otp based login without token number. After login token number require. Directly connect to digi locker. Or unique health ID from Corona vaccination details.

Prakash

It used to be good earlier and doctors used to be available. In last two months every time I book an appointment, no doctors are available be it general OPD or specific catagory.

Jayvirsi..

Very very helpful and useful apps... thanks to govt....

Rajay

Frequent issues with generating prescriptions. Some technical issues

Kopuri

Excellent idea with pathetic execution, login to app needs improvement and doctor availablity should be streamlined, call should be connected automatically upon doctor availablity instead of keeping patient waiting for ages

Rishabh

The application is easy to use. But, could not connect with any doctor easily. There is no audio or video after initiating the call. But i was able to successfully connect with a doctor on third attempt. The doctors are knowledgeable. I had a great experience overall.

Anandan

Very worst experience.When ever i try to call doctor it automatically disconnected due to some reasons.I tried 20times.But i couldn't reach out doctor.I think this app having some issues.Please fix the issue as soon as possible.

vasanth

generated token two times and waited in queue. When my turn came. I could not see the doctor. Neither could doctor hear me. I enabled all permissions in my mobile. And also tried with other mobile. Same issues. Kindly fix the bugs. Otherwise no use of the app.

Vee

Not user friendly. Though my mic and camera switched on, Video or voice call not possible with doctor. We have to interact with doctor only by sending text msgs. Many may not be comfortable in texting and clearly communicating the issues. Waste of time for me.

Shristi

The doctors are never never available. I registered to 4 consequetive days and waited for hours but there were no doctors online. This is just a scam by the government and nothing else. Please donot waste your time on this. It is just as useless.

Sukhvind..

App purpose is good....But app is not user friendly...OTP issue..token not genrated.... please hire some professional developer and make it user friendly..... Purpose is good but implementation not good

Nishana

This is good app. I registered one month before. Doctor was very polite and in good manner. She explained everything and informed about the how to download prescription.thank you

Shugufta

It takes whole day to provide single teleconsultation. It highly needs improvement. It is mere waste of time and effort

Racer

I tried 3 times but either Doctors are not available or They have network issues. I am really disappointed with the service they with the service provided by them.

JEEVA

This is not useful. Today I register For my sister in this App. I get token no:20 and I'm in queue no:1. The app says that my camera and microphone not allowed. Actually I think it's my problem but it's not my problem. Already I allowed camera and microphone. I register in 8:00 am but that time to now I don't get any video call.

Sanjay

I am trying to consult a specialist, he picks the call but audio video doesn't appear ,so it's difficult for me to show the patients to specialist as I am a general doctor in phc. Please sort it out. Or else performance of the app reduces and purpose is not fulfilled

Parwez

Ever since I signed up 3 years ago, the app has neither automatically updated my age nor does it allow me to edit or update the same in the profile section. Developers need to look into the issue.

Jayaraj

Good concept, bad execution. Need to be more intuitive. Do not ask for login and token every time. Promote better doctor-patient coordination without having to explain everything from the beginning to a new doctor in each call for the same recent ailment (sometimes many times a day). Doctors should be able to view history of patients within the app so that they get a wholistic idea of recent ailment. Let the users upload a document in the middle of the session. Overall, improve usability.

megasi

I see very low rating for this app. But as per my experience, I can give 4 stars. Once I logged in with the token, I see dr is waiting for my call. Next I tried to connect with dr. But it's disappointed, it disconnected without any reason. I tried three times, 4th tym my call connected with a dr, that was a video call. No issues, no glitches. It took only 10mnts to finish all. Nice experience

Guest

I've had great experience with this app. Everything was smooth and easy. The doctors are very kind, actually listening. But Im having issues recently, even after updating the app. Im not able to generate token. Everytime I receive OTP and I enter the same, the app is saying OTP not matched. I tried the website version, and the website says OTP expired even before the timer runs out for resending OTP. Please resolve the issue and I'd to change the rating. Thank you in advance.