INFORMATION

Updated:
BundleID:
uk.co.dimec.pharmacy
Version:
5.8.0
Size:
17M
Category:
Medical
Required:
Android
Rating:
Publish:
2023-06-28
Price:
Free
Developer:

Hey Pharmacist App SCREENSHOT

【图】Hey Pharmacist(截图1)【图】Hey Pharmacist(截图2)【图】Hey Pharmacist(截图3)

Hey Pharmacist App DESCRIPTION

Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services.

Manage your NHS repeat prescription in one place

Integrated with NHS login, we make ordering and managing your prescriptions easy.

Request your NHS repeat prescription, track the status of your order and set yourself a reminder to order next time.

You can choose to have your medication delivered free of charge, or to collect from your local community pharmacy.

Delivered for free

Choose home delivery and we’ll deliver your prescription for free via Royal Mail. This includes items that need to be kept in the fridge. We deliver to any address in the UK at no cost to you or the NHS.

By selecting home delivery, your prescription will be dispensed by Rowlands Pharmacy Online at our distance selling pharmacy t/a Rowlands Pharmacy Online, Rivington Road, Runcorn, Cheshire, WA7 3DJ

Support your local pharmacy

Hey Pharmacist makes it simple to collect your prescription from your local community pharmacy too. You can choose to collect your medication from over 4500 pharmacies in England and speak to your local pharmacist face-to-face. Simply order through the app and your medication will be prepared in your chosen pharmacy. Ready to collect at a time that suits you.

Manage medication on behalf of a family member

Using the Hey Pharmacist app, you can even order and manage the medication of your loved ones. Simply register for this feature using unique online access codes available from your GP. Their medication can be delivered to you, we can send it straight to them or it can be collected from your local pharmacy, the choice is yours.

NEW: Book a vaccine or a health service with your local pharmacy

If you’ve registered for the service using your NHS login, you can now view and book a service with your local pharmacy. From vaccines to support your travel plans, protecting yourself from the flu or just advice and support on improving your health and lifestyle.

No extra cost

Our service is free to use and is at no extra cost to the NHS. If you currently pay for your prescription you will pay the standard NHS charge when you order or if you’ve chosen to collect from your local pharmacy, you will be charged upon collection. If your prescription is free, just add in your exemption details or prepayment certificate into the app when
prompted.

There when you need us

If something goes wrong, our patient experience team is here to help. Made up of experienced pharmacy professionals including a team of pharmacists, we’re on hand to help answer any questions or support you might need when using our service. Contact us via phone, email or instantly within the app.

About Hey Pharmacist

Hey Pharmacist is part of PHOENIX UK, one of the UK’s largest healthcare providers with roots in community pharmacy dating back to 1810. With a network of over 4500 community pharmacies represented through our Numark Pharmacy membership programme, Hey Pharmacist is designed to offer smart phone services and smart people in store.

Can I use Hey Pharmacist?

To use our service and to order repeat prescriptions from Hey Pharmacist, you must be:
• registered with a GP in England
• have medication that’s on a repeat prescription
• have a delivery address in the UK or be able to collect your medication from a pharmacy in England

Sounds great – how do I get started?

1. Download the Hey Pharmacist app and set up your account using NHS login
2. See your repeat prescriptions and choose which you want delivered.
3. Your GP will check your order and we’ll let you know when it’s approved.
4. If you choose home delivery you’ll get updates on where your order’s up to.
5. If you choose local collection, simply call into the pharmacy when you’re ready collect – please allow 2-3 days for this option

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Repeat Prescriptions. Made Simple.
Hey Pharmacist lets you order, track and get reminded about your NHS repeat prescription in just two taps and also book appointments for vaccines and other health services.Manage your NHS repeat prescription in one placeIntegrated with NHS login, we make ordering and managing your prescriptions easy.Request your NHS repeat prescription, track the status of your order and set yourself a reminder to order next time.You can choose to have your medication delivered free of charge, or to collect from your local community pharmacy.Delivered for freeChoose home delivery and we’ll deliver your prescription for free via Royal Mail. This includes items that need to be kept in the fridge. We deliver to any address in the UK at no cost to you or the NHS.By selecting home delivery, your prescription will be dispensed by Rowlands Pharmacy Online at our distance selling pharmacy t/a Rowlands Pharmacy Online, Rivington Road, Runcorn, Cheshire, WA7 3DJSupport your local pharmacyHey Pharmacist makes it simple to collect your prescription from your local community pharmacy too. You can choose to collect your medication from over 4500 pharmacies in..

Hey Pharmacist App DOWNLOAD

Free DownloadGoogle PlayOfficial Website

App REVIEWS

alan

Simple to use the app. Medicine is always (no items ever missed). Get a notification when prescription is ready to be collected. Whole process couldn't be any better. 5🌟

Harry

Very easy to use app, quick with no hassle.

John

Very easy to use and no queueing on the telephone

Clive

Easy to use, get reminders to order and it all goes well very smoothly and without hiccups.

Andy

A easy to use app, and the pharmacy are very helpful and pleasant to deal with if any problems arise. Happy to recommend this service

Keith

Can't see the point of this app. As the NHS app is of more help. Can't help you change mistakes. When prescriptions get sent to the wrong place etc.
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Thanks for taking the time to leave a review. I can see you placed an order for a local pharmacy to dispense your prescription, so the GP surgery sent the prescription to the pharmacy that was selected by you. If the wrong pharmacy is selected and the GP has issued the prescription, Hey Pharmacist can't correct this but the local pharmacy can.

Michelle

I left Hey Pharmacy for a month after my last order took ages but after being with another provider I've moved back. The customer service is excellent & very helpful indeed & the app is seamless & easy to use. Will definitely stay with them now.

linda

Find it easy to complete and better than traveling to GPs to put in box

Amanda

Very slow. 7-10 days delay after GP approves before dispatch. Frequently nothing happens without chasing up. Used to only take a day, now its weeks. Not worth the hassle. I'll be going elsewhere next time.

Chris

Pretty easy, so far.. .. So much easier than phoning a busy doctor !

Jax

Safe & extremely easy to use. Any problems with the order are on the website or sent to your email.

brenda

Easy, quick. Not so easy when new medication not added.

Janet

Usually quite prompt. Occasionally some items are not sent and have to ring up and request again.

Jon

Hit and miss. Reminders sometimes work, sometimes don't. Even if the GP approves it straight away it's very variable how long it takes to dispatch it. Sometimes it's a few days, sometimes it's a fortnight. It's getting to the stage I'm thinking about binning it off and using somewhere a bit more predictable.

Lora

Love this app.you can also leave a message for the doctor.and if you have a bad memory like me,remember to click for notifications,these notify you when to reorder.i didnt first time lol.so no medson time.live and learn.great way to keep on top of your meds especially if you take several.

Rebecca

Works well most of the time but I've had to chase on a few occasions when items haven't arrived. If something is out of stock they delay the whole order rather than sending the meds they have. This is worth bearing in mind to avoid running out.

Oscar

Super easy to use. A much quicker way of managing prescriptions. The best part for me is seeing your previously ordered drugs from the home page. I think I only need about 4-5 taps to order what I need from the home page.

Steve

Great service, cuts out the phone calls, the queing and collecting yourself, and a great service by Royal Mail delivering a great service too! UPDATE: Now it takes around 10 days for the medication to arrive=UNACCEPTABLE. Not Royal Mail's fault by the way, but seems stuck in preparing order phase for over a week now👎

Margaret

Update 18th Jan 23. The app works very well; easy to use. However, I have to keep chasing up my prescription order via help as the speed of turn round of orders is fast becoming unacceptable. Doctor authorisation of order is good. Preparation of and posting of the order not good hence 2 stars. I can recommend the app itself but the service is not good hence I cannot recommend this facility with a good heart.

MikeB

Absolutely useless! I have tried to sign in 6 times and each time I am told that a confirmation email will be sent to allow me to logon but I have NEVER received one. This app is about as much use as a chocolate teapot.